I ordered a refill of one medication. My husband went to pick it up for me and was charged 112.29…read more The pharmacy filled an old prescription that I haven't taken in months. I did NOT authorize this refill. Walgreens will not remove the charge, even though I am not taking the medication. Now I have to stop payment on my card, call Medicare and report fraud and possibly go to court to get my money back. I call that stealing. I am concerned they are filling prescriptions without permission. The store manager Mason will not give his last name nor will the pharmacy manager Kelly. I understand federal law does NOT allow the medication to be returned, but Walgreens should NOT be charging for THEIR error.

Always rude pharmacy techs that make it seem like you're inconveniencing them in store and…read morecondescending on the phone. Would not recommend

I'm not from Kalamazoo, but in the past. Items wore always missing, I''m sure it hasn't changed…read moremuch, Battle Creek has the same problem but the right person made sure to check or investigate. Jackson, Michigan had similar issues, but whatever happened they investigated and took care of it. We are human sometimes we all including the workers, need to reach out and ask for help. I don't think I should review. But I really like Walmart and Sam's. It's just the younger generation have to grow up and become more educated and mature in communication skills. Whether the person or foreigner can learn from their experience and learn to communicate better with each other. Learn by your mistakes. Learn to help each other to make the job more fulfilling and better work together to achieve a greater impact in life.

Don't go into this store for baby formula unless you like waiting 20 minutes for an employee to…read moreunlock the case it's locked up in, and then escort you like some criminal to check out. At the point I realized I was being escorted to check out I told the guy to keep the chit. I left the other items I had sitting right there and walked TF out. I will NEVER spend another penny in this store. Good job Walmart you just helped Meijer's earn ALL my business.

Fantastic service! Usually you can walk in and get a new prescription filled in 5 minutes…read more Friendly staff and a pharmacist who is willing to take the time to answer questions and explain things to you and to go that extra mile. I've been going there for many years and am very happy.

How is this the best rated Walgreens in Kalamazoo??? Absolutely ridiculous wait times on phone…read morecalls. If your insurance doesn't go through the first time, or your doctor writes your script wrong, good luck, you'll never get through to this pharmacy. I've been waiting half an hour now to get through to a human being.

Short and sweet review. Staff were nice, store was clean, things were easy to find. Deals, deals,…read moredeals for our snack night. At home movie night, made easy.

I've been getting scripts, including "controlled meds" from Meijer, West Main Street for longer…read morethan I can remember. I have always been treated with respect and have never had an issue with a script. The messages and reminders I receive are accurate and appreciated. Only observation I have to make is about the new mounted box for signatures and payment. The box is mounted to far forward and I find it impossible for me, being very right-handed, to reach over and across to properly sign my name when neccessary. I just do a squiggly line with my left hand and I guess it works but it would never pass for my "signature."

several times they send messages saying that my RX is ready and when we go to pick it up they say…read morethere will be a wait while they get it ready. So last time I decided to actually call to make sure it was ready. I was told it was. I sent my husband to get it and they told him he would have to wait while they get it ready. I'm done with this pharmacy

Meijer West Main pharmacy techs went above and beyond helping me with an RX timeliness issue! Kudos…read moreand THANK YOU!

Meijer West Main pharmacy techs went above and beyond helping me with an RX timeliness issue! Kudos…read moreand thank you for GREAT caring service!

This place needs to be investigated. The pharmacy is not only terrible at what they do, they also…read moreare dirty and unsanitary. DO NOT GET YOUR VACCINE THERE!!!! I cannot say that enough. They're disturbingly unorganized and the little room they take you to get your vaccine has to be a health violation. I repeat, THEIR VACCINE ROOM IS SO DIRTY IT HAS TO BE A HEALTH VIOLATION. Someone needs to investigate this place because the tiny room they took me to to get my shot was covered in garbage. empty boxes, papers, random shit just all over and covered the floors. every surface in there was very dirty and I prescheduled my appointment so there was no excuse. Additionally, I prebooked my appointment and still had to wait over half an hour as the pharmacist took walk ups and sat around talking to one another until I finally said I would leave if they couldn't get it done asap and they told me that they double booked people and yet still weren't prepared to give either of us shots. I have never been so uncomfortable receiving anything medical as I was going to them for the shot. It was horrid. DO NOT GO HERE!!! I promise, any other store around will be cheaper, better, and more sanitary. But no matter what, do not trust that pharmacy to give you your shot. I am shocked they haven't caused any infections by now. This pharmacy is so bad, it needs to be shut down because they make someone seriously sick. Do not give them any business. We need to make sure they go under and get closed or else someone will get seriously I'll from going there. Walgreens, I know you're a dying business but either do better or just close your stores. I'd recommend doing it before your pharmacy kills a customer from dirty contaminated vaccines so you can avoid the major lawsuit that will follow.

You know what's fun? Flying from Maine to Michigan and realizing - only once you're boarding your…read morefirst flight, that is - that you don't have your phone charger. So at every airport along the way you look in those Best Buy automated kiosk vending machines and c-stores that carry everything from local kitsch to gum to magazines for a charger... but they don't carry the one you need because you were recently talked into buying a phone that has an ENTIRELY different port (USB-C) then most other phones. Enter Walgreens. There was a section of wall dedicated to just phone chargers; they even the one I needed (though, admittedly, it was vastly more expensive... I paid $24.99 and they have them on Amazon for $8.99; but, desperate times call for desperate measures, my friends and flying phoneless these days is just foolish). SIDE NOTE: I also talked myself into buying one of those Reese Pieces filled Reese Cups. Definitely not as good as the Inside Out Reese's which no one seems to remember, but me. The woman ringing me up was cheerful and quick. The store seemed cleaned and laid out like ever other Walgreen's I've ever been to. And there was plenty of parking. All around pleasant experience.