Super fast service! Great pricing. Needed a hospital bed for daughter coming home from surgery…read more Called Thursday, bed was setup and ready to use Friday. Daughter got home Saturday. I am very happy this was hassel free!

good selection of mobile devices and exceptional customer service. They were very knowledgeable and…read morepatient.

If you have any issues they are absolutley the least helpful people!!! My order was wrong as usual…read moreand they simply said they could not help. They could not even check to see if my information on my chart was correct. Not sure why they even have a staff at this location. Other than to give you the start up equipment. Would NOT recommend provider plus, find another company that can actually assist you in your treatments.

Originally posted on 20 Dec 2023 On August 16th, I gave them…read moremy CPAP for repair. On Nov 8th, I finally received a call stating that my CPAP was repaired and being shipped to the store. On Dec 10th, I received a phone call that my CPAP was ready to be picked up. On Dec 15th, went to the store and my CPAP was not there. The lady who I spoke to asked who I spoke to on the 10th. I told her I didn't know. She said it was still being repaired and that on Nov 17th I had signed a repair order. But on Nov 17th, I was in Mexico. I asked to see the signature and she printed the form out and it wasn't my signature. It was forged. I asked her to compare that with my driver license, and she said that I wasn't wearing a mask and she didn't have to stand next to me, (after standing next to me for the last 20 minutes). I stepped away, and asked her again to compare the signatures, and she refused. I promptly left the store.

Love all the COVID things Jennifer & her staff have done. Thank goodness for the drive up window…read moreDuring the COVID tough times they always greet us with a smile and a welcoming feeling. Local Pharmacy with nice folks, with always great service.

I was surprised to find out they're not only a pharmacy, but they make speciality compounded…read moreprescriptions for your PETS too!!! My vet prescribed a special medication for our dog to help with anxiety during the 4th of July from the fireworks. The Medicine Shoppe was able to fill the order without having to pay an outrageous price from one of the pet supply companies and wait for shipping. After mentioning to the pharmacy tech that our dog was really bad about taking pills, she offered to make the compounded prescription in a liquid form. Found out after picking it up that they went an even extra step and flavored it with chicken broth. Very kind gesture! They also texted me as soon as it was ready. Would definitely use them again!

Have used this place for years to have necessary monthly supplies. Never had a problem until the…read morelast year or so. if someone answers the phone, it is shocking. Time after time you have to leave a message and hope they get back to you. Often, they simply don't and you have to call again and again. When Jay retired, the ordering process totally died. We just contacted a new online company that called us back in a couple of minutes and took care of everything. Goodbye Quipt or whatever you are calling yourself these days.

A pain-free experience and they came through like a champ when I needed their service!read more

Service was very poor. Called yesterday since I had not heard anything since 5/13 about my cpap…read moresupplies. After speaking to two people who could not help. 10 min hold times between reps. I asked the 3rd person if there were any problems with my order. She said I was the problem and had to wait. Another fine example of the multi billion dollar medical supply company screwing their customers.

Always was able to get help for whatever my husband needed . Even after got product could call or…read morego in to check on something

I had an extremely unprofessional and discriminatory experience with an employee at this location…read more I am a Black healthcare provider who was directed by my company to visit this Scrubs & Beyond store to obtain my work scrubs (black/gray Grey's Anatomy scrubs). Upon entering, I was not greeted. When I approached the counter to explain my purpose, the employee repeatedly stated that she had never heard of my company and insisted I needed to go to another location. I explained that the owner of my company had advised that this store could call the Concord, Missouri location to verify the order. The employee rolled her eyes, called the other store with a clear attitude, and immediately stated that I had to go there instead. While on the phone, she referred to me as "regular staff," which was an assumption. I corrected her and stated that I am a provider. She then insisted that I had to go to the other store because it was a "group order," which I again clarified was incorrect. Eventually, she told me where to select the scrubs from and stated the other store would call her back. When I was ready to check out, she said she had not received a call. I suggested that she call them again. After doing so, she proceeded with the transaction and stated she had ordered the pink jackets as well. Due to the way I was treated, I requested that my jackets be shipped to me, as I do not wish to return to this location. I also advised her that, moving forward, it would be more appropriate to ask questions rather than make assumptions. When I asked for her name, she stated she did not have to provide it, ignored me, and proceeded to greet other customers entering the store. The receipt lists her name as Tasha. I am requesting confirmation that my jackets will be mailed to me, as I do not feel comfortable returning and do not trust the handling of my order. I will not be returning to this location.

I went to the St.Peters location to order and try on scrubs for a company wide order since i was…read moreunable to make the times there were near me for my job. Kelsey was aware of the large order but did not have the details so she contacted another location. She was so helpful in finding me the right size and style for the company order. She was very friendly and helpful with also the purchase of some personal scrubs i purchased. I wish there were more people like her in areas of customer service! I also saw how she handled a customer that had problems with kindness and courtsey! Thanks Kelsey for such a great experience buying the things that matter for me in the nursing field!

Without a doubt, the WORST medical supply company I have dealt with. Original reps incompetent and…read morelazy after my son was released from the hospital. Current rep tries to get the supply dept to respond and they rarely do. When they do it is delayed and they end up sending the wrong supplies anyway. When supplies are shipped they are the wrong size or wrong quantity. I have screen shots and receipts for all of this. For the last year and a half they have yet to get our needed supplies, and in the rare case that they do arrive it's either not on a timely basis or a product is the wrong size again. Texts, calls, emails to them ten fold plus to correct and still wrong. Literally the worst customer service I've ever experienced and they are supposed to be supplying my medically fragile child with his needed and insurance-approved supplies. Don't use this company. If I could rate them a zero or negative number I would.

I have tried at least a half dozen times in the past 4 months to update my insurance info in the…read morecustomer portal and it is never updated. I've called at least that many times to talk with a representative over the phone to change it and never get an answer, just voice mail. I leave my info and never get a call back. Worst customer service ever!

They provided a airline replacement powered chair to me in 2022. I started having issues with…read more Stopped by unannounced to the store recently. Their tech was available and took a look at it. Five minutes later after they connected a controller to it and they changed a setting. The problem is gone. I asked what I owed. They said no charge. This is customer service!

What super service and spectacular people!…read more Needed a brief wheelchair rental for a visiting relative. Super responsive to texts. Received all the germane details called to finalize with Noelle and she was efficient end professional. Pick up could not have been smoother, Noelle had everything ready to go and her instructions for use for brief and effective. Just a great place to do business and with "old fashioned" care, compassion, efficiency and genuinely nice people. If you have a mobility need Mobility City will get you rolling.