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    Medical West

    3.0 (2 reviews)

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    1 month ago

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    5 months ago

    Always was able to get help for whatever my husband needed . Even after got product could call or go in to check on something

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    Scrubs & Beyond

    Scrubs & Beyond

    3.7
    (6 reviews)
    4.7 mi

    I had an extremely unprofessional and discriminatory experience with an employee at this location…read more I am a Black healthcare provider who was directed by my company to visit this Scrubs & Beyond store to obtain my work scrubs (black/gray Grey's Anatomy scrubs). Upon entering, I was not greeted. When I approached the counter to explain my purpose, the employee repeatedly stated that she had never heard of my company and insisted I needed to go to another location. I explained that the owner of my company had advised that this store could call the Concord, Missouri location to verify the order. The employee rolled her eyes, called the other store with a clear attitude, and immediately stated that I had to go there instead. While on the phone, she referred to me as "regular staff," which was an assumption. I corrected her and stated that I am a provider. She then insisted that I had to go to the other store because it was a "group order," which I again clarified was incorrect. Eventually, she told me where to select the scrubs from and stated the other store would call her back. When I was ready to check out, she said she had not received a call. I suggested that she call them again. After doing so, she proceeded with the transaction and stated she had ordered the pink jackets as well. Due to the way I was treated, I requested that my jackets be shipped to me, as I do not wish to return to this location. I also advised her that, moving forward, it would be more appropriate to ask questions rather than make assumptions. When I asked for her name, she stated she did not have to provide it, ignored me, and proceeded to greet other customers entering the store. The receipt lists her name as Tasha. I am requesting confirmation that my jackets will be mailed to me, as I do not feel comfortable returning and do not trust the handling of my order. I will not be returning to this location.

    I went to the St.Peters location to order and try on scrubs for a company wide order since i was…read moreunable to make the times there were near me for my job. Kelsey was aware of the large order but did not have the details so she contacted another location. She was so helpful in finding me the right size and style for the company order. She was very friendly and helpful with also the purchase of some personal scrubs i purchased. I wish there were more people like her in areas of customer service! I also saw how she handled a customer that had problems with kindness and courtsey! Thanks Kelsey for such a great experience buying the things that matter for me in the nursing field!

    Photos
    The rude worker Tasha
    The rude worker Tasha
    Tasha the rude worker
    Tasha the rude worker
    Scrubs & Beyond

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    Medical West - medicalsupplies - Updated July 2026

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