The Guesthouse hotel is fantastic. A home away from home! Perfect for families. Excellent customer…read moreservice. If you need accommodations in Chicago, book the Guesthouse. You won't be disappointed!

Bedroom door is squeaky with a deep need for WD-40 and I am in deep need of sleep…read more The tot fell asleep at bedtime but the creaking of escaping parent woke him up and now four hours later we are still not achieving bedtime because he's playing the squeaky door as an instrument. This hotel isn't family friendly. Aside from the ridiculous door, the dressers are not properly secured for children. I guess the menu of complimentary request able goods is great but maybe the basics?

We spent the long July 4th weekend visiting Chicago, and stayed in #3. The space worked very well…read morefor two couples. The unit was very clean and very quiet. The beds were comfortable and the linens nice. The kitchen and bath were tastefully done with granite and nice fixtures. All was in working order. The location was perfect. A short walk to the Brown Line, easy on street parking, lots of fun places to eat nearby. West Roscoe had an upscale family neighborhood vibe. We ate at the Turkish place and the Vietnamese place - both very good. A note to anyone who books #3. Make sure that you are comfortable with 2 flights of steep stairs. Make sure you know how to reboot a WIFI. And, ask about the A/C which must be on some sort of preprogrammed setting. We happened to be there when it was quite hot, so we had to often set the A/C to manual to cool off. This condo was a great home base for our 4 day weekend. It's always fun to be able to come "home" after a long day of sightseeing and relax and enjoy each others company in a comfortable space.

Five of us came to town for 5 days for our son's wedding, and stayed in one of the guesthouses…read more The location was convenient to all of our activities. The guesthouse was our "base of operations". The place was immaculate and had everything we seemed to need in the well appointed kitchen. I even put the backyard grill to good use one night. The beds were comfortable, bathrooms had plenty of hot water, parking was convenient, and lots of interesting restaurants within walking distance. The neighborhood was full of happy children, and we enjoyed a game of Frisbee in a nearby park. We go well acquainted with the #50 bus to get us anywhere in the city.The neighborhood was full of happy children, and we enjoyed a game of Frisbee in a nearby park. We go well acquainted with the #50 bus to get us anywhere in the city. Our "wired" set took full advantage of the fast wi-fi connection. I had wanted to stay in a hotel, but my wife thought this would be more "homey" and see was right, it was a great decision. The only downside to us was that the toaster seemed to be hard-wired to the smoke alarm, but once we figured out to turn the exhaust fan one before we did any cooking all was well.

Excellent! I may be finished with hotels in Chicago. We were traveling with small children. This…read moreplace was perfect. Two bed rooms, fully furnished, wonderfully decorated, and in a great location. It feels like you are tucked away in a quite neighborhood yet, you're only 0.3 miles to the subway. Kim, the owner, lived on the third floor and is very helpful. We walked through the neighborhood and was able to walk to quaint Roscoe Village, talk to neighbors, enjoy the tree line streets and relax. Kids or not - you'll love this place! Kim keeps it nice!

Upon recommendations from family members my husband and I choose the Roscoe Village Inn for our…read morelong weekend in Chicago. We couldn't have been more impressed. The apt. was spacious, well equipped and immaculate. We loved being able to walk to local shopping and restaurants, we felt completely safe. The security on the apt. is great, access to front, back and garage space was very secure. We hope to visit the Inn again soon.

Love this place. I don't even know how I found this hotel. Other than that I was looking for hotels…read morein the Wrigleyville area. This was also the very first bed-and-breakfast I've ever stayed in my life. I truly enjoyed my stay at this hotel, and will absolutely stay here again... I think I got lucky with my room 3A because it was huge and one of my buddies had a room on the first floor and it was a tiny room. Another buddy of mine stayed in 2A and he had a huge room as well. You have your own private separate bathroom that you can lock and on the third floor there is kind of a meeting area and quiet time starts at 11 PM. They offer a ton of boardgames. If you have a group of people as well as there is a group refrigerator. We all had a chance to visit the speakeasy in the basement and it was so cool and the history of this place really blew me away. The guy at the front desk was really cool and friendly. This hotel is it within walking distance of anything you can imagine in Wrigleyville and there's a small very continental breakfast in the morning which is basically a couple pastries, coffee, orange juice, and hard boiled eggs. Again, I think I paid well under $200 here a night, and it was totally worth it and I plan to come back as long as I can stay in room 3A or 2A.

I would avoid this place if you can. On this company's website they talk about old fashioned…read morehospitality..that's exactly everything they don't have. From the beginning upon arrival they have electronic door handle to enter. Ringing the doorbell they just ignore and calling them you'll be charged $35 a min for phone support. Give me a break. The woman who runs this place has a very arrogant entitled tone. She will send 20 different emails and texts with spam crap after you book the room. Good luck keeping it all straight. It's freezing the codes not working and she wants money to talk to her on the phone just to get into the room you've already paid for??? Wow that's some seriously entitled attitude. I finally get in after 50 different steps like an easter egg hunt. Different keys that aren't labeled for bathroom and bedroom. Keys are in a lock box that you need another code to get into. When I did finally get ahold of the "inn keeper" more old fashioned hospitality she rudely tells me that the directions are in one the lengthy emails she sent. She just couldn't be bothered to due her job and actually check people inn. But she instead sent me 50 different emails. The beds are squeaky with big dips, indents and broken springs. Extremely uncomfortable. Their useful life probably ended 10 years ago but she obviously doesn't care to replace them. The bathroom that was in my room was clearly a total afterthought added to the room. The quality of the work done is that of extremely unskilled no experience home owner special. Definitely not done up to code and barely functional. looked janky and done super cheap, probably by someone who doesn't even own a tape measurer. After I checked out the hotel owner tried to scam me out of an additional $70 more dollars for a robe she says was in my room. This hotel has those $ 50 cent gym towels not actual bath towels let alone a bath robe. Strange I stayed here twice and neither time was there a bath robe in the room. SCAM alert when I tried to stay here I booked the room for one price it was paid for but when I tried to check in the hotel completely cat fished and up'd the price claiming it was the websites error. I don't think it was an error, But once you book it seems super shady to change that price after. But shady is this hotels middle name. I really don't have anything good to say about this place, except for maybe its location.

Owner is extremely rude and will attack you if you say anything bad about his business and or if…read moreyou need help with your booking wouldn't recommend this place to anyone Update: actually I was replying with Todd idk about this situation with those other people but you have a good one sir

We experienced a series of miscommunications with this hotel. They claimed that they tried to…read morecontact us, they did not. I booked the hotel through hotels.com but did not receive warning that the person who booked the hotel has to come to the property with the credit card. I did not know this, was not told it and would not have booked with them if I had -- my child was traveling to Chicago unaccompanied. I tried to contact them by phone, the phone rang once than would cut off. This happened to me, it happened to my spouse than we then had TWO friends call and it happened to them as well. I was frustrated while calling and expressed this to my spouse. Apparently what I said to my husband recorded on their machine. Someone called me back and immediately started screaming at me (while denying that they were screaming but my spouse could hear them through the phone across the room). I apologized and apologized for the mix up and told them that I would do whatever I needed to do to solve the problem. I had received NO information from the hotel except a threatening email my son received while they were in the air flying to Chicago. This was the one and only communication that we received, hours before he was slated to arrive. I wanted to pay them, I wanted to solve the problem but the person on the phone just screamed irrationally at me and insisted that they had tried to contact me. Whoever was talking to me just berated me, condescended to me and kept screaming at me even though I was doing everything I could do to solve the problem. I asked them not to yell at me and told them that I just wanted to solve the problem. Then they simply hung up on me. It was so horrible that I was shaking uncontrollably. I don't care how nice their place is, no one should ever treat anyone this way much less a client who was clearly doing absolutely everything to solve the problem. I will be reporting them to the BBB. Do NOT under any circumstances patronize this business.

I'm not trying to negate the other reviewer's experience - but mine was ABSOLUTELY the opposite!…read more NB (the owner) was fabulous! And because I rented it out, sight-unseen, from New Mexico and rolled into town the day I was meant to rent it out, I was so impressed at how the business end was tailored to accommodate my situation (I couldn't pay, or even give a deposit to the owner, until the day I arrived - as a dozen girls had to mail me their share of the cost). We arranged the Friday thru Sunday stay for my sister's bachelorette party and it was an incredibly pleasant experience. All the girls thought the house was to die for... It is a no-joke mansion. I suppose if you live in a castle somewhere you might think it's the usual thing, but it was jaw-droppingly beautiful to us. We spent much of our first day and a half there running into each others rooms and shrieking "DID YOU SEE THIS/THAT?" Everyone who has seen the photos is amazed at the place, and my extended family is thinking of renting it out for next year's family reunion since it's super close to Wrigley, and that's kind of our thing. :) *** N - thank you so much for a lovely weekend and all of your help. You really made it even more fabulous than I could have imagined for my little sister!

If you want: The…read moreowner to crash your gathering 3 different times, rent this place If you want your safety deposit to be cashed before your rental date, rent this place If you planned on hosting an event here plan on actually having the home for ONLY 3 hours as the owner on one of her unannounced "visits" will ask your guests to leave If you want to host your best friends 30th birthday here, have friends fly in form London and other far away places to enjoy the rental be sure to note the house sleeps 24 people at least (its 7,000 sq ft) and anything over that is considered a "rave" by the owner. If you like getting locked in a bathroom for 15 minutes because the door handle and other amenities are less than kept, rent this place. If you are in your 30's, a working professional and like to be berated and treated like a child, rent this place. Long and short this was the worst business transaction if I can even call it that as that would denote a level of professionalism and ethics that was clearly absent here. Rent at your own risk and please be mindful that what you see is not what you get.

Great 1 bedroom apartment. Clean. Spacious. Easy walk to the Red Line. Very comfortable bed and…read morecouch. Lovely bath towels. Fully equipped kitchen. Easy walk to groceries and restaurants. Great communication with hosts via email and phone. I hope to stay here again next time I visit Chicago.

Terrible customer service. Place was not clean, we cleaned the spiders, bathroom floor and mat. Had…read moreto pay in advance so you had no recourse (should have known better) Had to ask for more TP and then they left our door open, yes open for 5 hours! Patio was dirty and could not use. This place is run by kids with no clue as to what to do. Stay away!

Took our annual pilgrimage to Chicago this spring. The hostel we used before had closed sadly, so…read morewe booked this place. We very narrowly made it to destination before check-in at the front desk closed at 8pm-- whew! Unfortunately they didn't have any parking left, but they gave us a helpful tip to use some sorta "parking hero" app or whatever and that worked out fine for us for the three days we were staying there. The staff we encountered during our stay were all pleasant (though they were also scarce... the place seemed pretty quiet and almost ghostly while we were there!). Exploring the inside of this place was fun and exciting. From the computer room to the community space to the kitchen to the outdoor deck, this felt like a place where you could settle in and relax awhile, moreso than a regular hotel accommodation. I do like the communal nature of hostels. I loved the bright colors inside this hostel, from upbeat lime greens to exciting oranges and pleasant blues. I like something that isn't afraid to have a little spark and style. Unfortunately I can't give five stars though because they discontinued serving continental breakfast (which we didn't know when we booked), so we had to walk to the 7-11 a block away to get a quick crappy morning meal each day (cuz we didn't have the $ to blow on fancier breakfast fare... thus why we were staying in a hostel to begin with, pfft). We did appreciate the food storage situation however; we were able to keep a gallon jug of milk in the fridge to enjoy throughout our stay, and if we'd been there longer, I'm certain we would've also used the kitchen to prep meals. Go ahead and check the cabinets and such for communal leftovers-- another nice thing about this set up is less food waste! My husband enjoyed some peanut butter on toast just using what was left by other folks who'd already checked out. The other issue I'll mention was the wild temperature fluctuations in our room. We were situated in one of the singles in the basement and half the time it was really cold (like you wanted to keep your jacket on) and the other half the time it was hella warm (and you needed ALL of your clothes off, no covers on the bed). I have no idea what was going on with that. Also there was some sound outdoors that sounded like someone far away just holding their car horn all night long (not the hostel's fault, but annoying for a light sleeper like me), and the streetlight coming in from the inadequate blinds at night made it rough to get a solid night's sleep as well. Overall though, the quality we got for the price we paid was A-OK! Bonus points for being a proudly safe space for LGBTQ+ community! There were little pride flags scattered everywhere.

I booked a room, I had the wrong dates. 1 day later tried to cancel and refused to refund. I can't…read moreafford to do something for my husbands birthday due to a mistake on my part. READ ALL THE FINE PRINT. Very sad places won't work with you,