Exceptional team and quality work. Constant communication throughout the service timeframe.read more

I've been taking my VW to JA Autowerks for a couple years now. Mostly for the bigger repairs I'm…read moreunable to do myself. Prices are reasonable compared to the dealerships. So far I've gotten a number of things fixed with them: - water pump - fuel injectors + carbon cleaning - valve cover They do good work here.

I need an oil change JA Auto Werks lead me here. Really glad they did. Very nice front desk and…read moremechanic. I was in and out and less than a half hour. I'll definitely go back grateful for their honest kind people.

Started by bringing my 2013 Ford F150 in to have the fluids in the transmission, transfer case and…read moredifferentials changed as I purchased the vehicle used and had no service records for it. Although Ford claimed the transmission fluid was life time many mechanics and Ford dealers stated it should be changed after 60 to 80 thousand miles so I asked Bradley's to change it without flushing the transmission. They did the service, the Bradley's tec said my trans fluid was clean no burnt smell or particles in it they charged me $1300+ and within 30 miles of driving after I picked mu truck up my transmission began failing. I brought it back to Bradley's and Gary there said my transmission was shot, I asked what had happened as there were no indications of transmission problems but Gary basically ignored my questions and just said it was defective. How and why was never explained. I was told a rebuilt transmission would cost $6696.00 I'm a 76 year old Vietnam Vet who still works construction to make a living and I use my truck for work I had no options but to get the rebuilt, up graded, I was told, transmission. I picked up my truck after the new transmission was installed and had to drive to PA and noticed my AC was not working, there was no problem with it prior to Bradley's working on my truck. I phoned Bradley's and informed them of the problem but was met with nothing but denial as to there work installing the transmission had any thing to do with the AC not blowing cold air. I check with Ford and the Ford Tec manual requires the moving of several AC parts to effect the install, I was told by Gary that they did not touch my AC system but he found there was no Freon in my AC system, I asked how that could happen as there was no problem with the AC before they changed the transmission, Gary had no explanation he only denied it was their fault claiming there must be a leak. Gary recharged the system and put a leak detector fluid in well as of 2 weeks later there is no leak in my system which leads me to believe it was Bradley's mechanic that opened a line to facilitate the transmission change as stated in the Ford Tec Manual. I drove my F 150 for about a week after the rebuilt transmission was installed, I noticed a shuttering vibration as I drove between 35 and 40 mph that would disappear once I went over 40 mph and no vibration at all at 50, 60 or 70+ mph only at that lower speed range. At first I thought it was a bad tire or balance but those things checked out. I did some research into this vibration, called shuttering, on the net and through contacting Ford Service and Jasper Transmissions who did the rebuild of my transmission all the information from these sources indicated it, the shuttering, was a common problem in rebuilt transmissions having to do with the internal clutches not making sufficient contact to lock up as they should. I was also informed by Ford Service and Jasper that several additives to the transmission fluid that could be successfully used to resolve the shuttering problem with no adverse effect on the transmission or warranty. I contacted Bradley's and advised them of the information I received and to schedule my truck so they could resolve the issue of my $6696.00 newly rebuilt transmission. I was immediately met with denial again being told by the woman at the front desk it was probably my drive shaft. I scheduled my truck and dropped it off today, 7/13/2026. I received a text later that afternoon saying that the additive would be in in 3 days and I should bring my truck back to leave it for another day. I do not think these people at Bradley's understand that my truck is my job and without it I loose money, this I had stated to them several times and no after leaving my truck for them to do nothing I was to bring it back and loose another day's pay. I called NAPA auto supply which is just down the road from Bradley's and asked if they had the additive for the transmission in stock, they said they did. I then phoned Bradley's spoke to Gary and asked why they could not jut go get the additive from NAPA, he said he would not, he, Gary asked me why don't you put the additive in yourself, I replied because you charged me $6696.00 for a rebuilt transmission an there is a problem with it and its your problem to fix it. Gary said " I'll do it but I'm going to charge you for it". I replied I just spent over $6000.00 for a transmission and you expect me to pay you to fix it? Gary was argumentative and arrogant in his addressing the problem with the failure of my original transmission, my AC system and especially the rebuilt transmission problem from day one insisting every other thing was the cause, never accepting that they may have made and error causing any of these problems. I was frustrated on the phone with Gary's arrogance and said I may get a lawyer involved, he just laughed at me and said, "come get your truck".

Just wanted an exterior wash before trading car in. Paid $24…read moreand was treated like garbage and car still dirty.

do not go here!!!…read more picked up my car and got a message low oil...they drained the oil, but never out any in...will never go there again!!!! the worst.

My family recently moved to the area so we figured the JL in W Long Branch would be closest. Glad…read morewe did. James and his crew do a great job servicing our cars. recently I brought in the '16 Forester and James alerted me to the fact that one of the wheel lug studs was cracked and needed to be replaced ( I was getting tires rotated) this is common with the Subaru at this age. He probably spent 20 minutes alone dealing with removing rusted and cracked stud and drilling in a new OEM one. You can trust James and his crew to do a nice job on your car. John D in Oceanport NJ

My boyfriend and I both come here for oil changes. They are quick and efficient. The price very is…read morereasonable. And I never have any issues with my car after getting an oil change here. 5 stars for sure!

Sebastian is THE MAN! Helped me put in my car battery and was honest and very professional. I found…read moremy new mechanic. Just find this guy some help. He was helping out three other people while assisting me. He did this all with a great attitude.

Was charged $1314 dollars to do a full front brake job with rotors, pads and new calipers on a 2017…read moreChevy Silverado 1500. I think that is excessive. The service was good, but they didn't rebalance the front wheels, so the truck is shaking at high speeds going down the highway. I was over a barrel, because the caliper they showed me was cracked and damaged. The pads were down to the indicators and I would have to wait until early July to go to a dealership. I will not go there again.

They were rude and the mechanic kept cursing, slammed the hood of my car shut with no care. And…read morewhen the boss was not around the mechanic made an inappropriate joke. They won't see me again.

Good hardworking honest folks! Went in because there was scratching coming from the wheels wells…read moreand assumed the rotors were gone. They changed front brake pads only as back ones are still intact, and no charge for tire rotation.

Marcus B gave me excellent service and explained everything to me precisely. If he could I wish he…read morewould rub oil on himself to give a show with the great service he performed. I highly recommend seeing him if you're going to this location.

Reliable and quick service, clean, well appointed. Friendly staff. Tricky intersection to…read morenavigate-look once, then twice driving in and out.

The guys in the Shrewsbury location are fair and honest. I came in with a leaking aluminum wheel…read morethat they diagnosed quickly ! I was told no charge? No charge WOW . They took the time to take the tire off, cleaned the wheel very well. Re-installed the tire and balanced the wheel!! I tipped the shop worker and was on my way.

The desk guy told me it would be about 30 minutes to check a leak in my tire. 40 minutes later they…read moreask where is the wheel lock for my wheel? Almost an hour after that I am still waiting. 90 minutes and counting. I don't care if it takes all day but that should be communicated ahead so I can plan accordingly. This is not an unforseen or surprising issue with my tire, it's just an unexplained delay. Now I have wasted a lot of time waiting when I could have done other errands or had lunch or literally anything besides wasting my time in this chair. Two stars is assuming they fix my tire and everything on that end concludes normally. And normally I wouldn't write a review while I'm still here, but I've literally got nothing else to do. I'm going to be here a while.