The lady that runs the place is so incredibly rude. If there was another UPS store anywhere near I…read morewould go. The rest of the team are very friendly, but she just looks at you like you're an idiot when you ask a question never smiles seems put out that you're there. She needs to go find a job that she enjoys.

I've had consistently bad experiences at this location. The staff are rude, unprofessional, and…read moreunwilling to help. When I asked them to enter the correct weight on a shipping label, they argued and claimed it wasn't necessary -- which is simply not true. Customers should be aware: shipping companies charge based on both actual and dimensional weight. If your package is even slightly over the stated size or weight, you can be hit with extra charges -- and worse, your shipment may not be properly insured. If something happens during transit, you're out of luck. It's unacceptable for a shipping store to refuse to enter accurate information on a label. UPS already has a reputation for overcharging, and this location makes it even worse. We need a new UPS Store & more than one because this one is unethical & unprofessional. If I could give zero stars I would. Avoid this store if you can -- Longview deserves better.

Scotty is always super nice! He gets the job done quickly & efficiently! My only complaint is with…read morethe parking ~ with me being disabled, it's hard to get up the huge step.

I have worked customer service for many years and usually do not do any reviews. I wanted to make…read moresure I could potentially outweigh the negativity from another customer!!! I was at this location and I watched a customer behave so rudely and entitled. She was so loud, vulgar and treated her so poorly. The young girl on the counter handled it better than I would have on any good day. Big props to Miss Jazmine for being patient and kind!!

Everything, Every-time goes well at Ship Shop. We always rely on their friendly, competent, and…read morewillingness to "get er done" And they accomplish my goals professionally and successfully. You will love working with Katie and Cari. We

This staff is amazing. They make you feel so special, kinda like you're the only customer. They…read morehandle all my notary signings with professionalism. What a great team!!

Their service is great. Matthew is very accommodating very helpful. I consider have a friend.read more

Hardest working guy right here. Always a great experience. Love you guys Wouldn't choose…read moreany other place for delivering my CBD bath bombs

Great customer service. Makes sure your mail gets scanned before being sent out. Pricing is good as…read morewell.

I love this Postal Place. It's never busy. The owner is super nice and sweet. Also, it's right by…read moremy house which is super convenient. You too would love this place!

I've been doing business to business here ever since they first opened. Always been straight…read moreforward, willing to help, & a pleasure to do business with. A lot of people commenting on here about Rhonda ripping them off over one dollar are likely ones on government assistance.

If you want to pay more (75%) for Fed Ex, UPS and US Mail, then go there…read more If you want to get lousy rude curt service from the owner, then go there. If you want to sit in line and wait for 15 minutes because the lobby is closed, then go there. The lobby is a ding dong school. If you want to pay a dollar for sending your AMAZON package return, then go there. (It is against UPS rules to charge for this, it is in the agreement. She can lose her UPS account.) The owner pockets the money. Tax free!! If you want to pay a dollar for a piece of tape or a staple, then go there. If you want to have something sent in a box where they use old boxes and charge you for a new one, then go there. Same by then using old Amazon bags. If you want to save money, then go someplace else other than Emory! Sulphur Springs or Mineola. Rhonda, the owner, is doing a disservice to the community who, either willingly pay her these exorbitant fees or just don't know that they are being taken with the price gouging. Don't say you were not warned. Take a look the reviews are ALL the same!! RUN FROM THIS BUSINESS!!!!!