Terrible customer service. I own a unit with an HOA. I submitted a work order through my HOA…read moreportal. My HOA asked them to help me with my issue. Loch Monster showed up for the work without even calling me and didn't follow up to re-schedule a time. (And they seemed surprised I wasn't home! On a work day!) They finally called to set up a time (1pm) but showed up at 10:30 a.m. (I wasn't home). (Again, they seemed surprised I wasn't home.) I left a VM for them at 1:20 - no response, ever. I waited for 40 minutes during my scheduled time - nothing.

Loch Monster came out and did a bathroom remodel for me, and also installed new spigot and updated…read moremy kitchen plumbing. I'm very happy with the pricing, responsiveness, and quality of work!

Marcus and Johny were sincere and professional. Very clean…read moreand competent. This is my go-to plumbers. It's a nice feeling to know the jobs will get done correctly Lorne

Weld & Sons did an outstanding job finishing the drain and vent connections for my wet bar project…read more Don (the owner) was excellent to work with--smart, fair, and clearly experienced. Matthew was equally impressive: professional, capable, and meticulous in his work. Their pricing was very fair, and choosing them saved me from unnecessary steps and extra cost. I'm grateful for their honesty, skill, and timeliness. Highly recommend.

Sump pump died and I was in a jam. Called and Andy got me a…read moreplumber within 2 hrs. Brian was lovely, incredibly kind & it was resolved immediately (less than 30 minutes). Honestly, incredible customer service & so fast!! Repeat customer for sure!

l moved to Plymouth about 1 yr ago. I have needed things from plumbing services ,lamp repair parts…read morenut and bolts and many other things. Every time I walk in the door I'm given a friendly greeting and haven"t even figured out the store layout because the person helping me walks right to the item I need. I would Highly recommend this business.I have even sent my wife for things and she came home with the right stuff.

He was prompt, efficient and knowledgeable. He also cleaned…read moreup nicely. He also pointed out important issues I need to address

Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.

Spetz plumber Bill was awesome at work He diagnosed the…read moreproblem quickly and did a thorough job in fixing the leak Did cleanup after the fix and left the place spanking neat He explained the fix and gave a guarantee for a year too Very professional indeed!!

We found ourselves with a very corroded galvanized pipe that was slowly dripping. We contacted…read moreSpetz and had someone come out quickly to assess the issue and provide us with an estimate. We had them come out to fix it the very next day as they had an opening. They did excellent work and we will definitely use their services in the future!

Water Heaters Now is an honest, top notch company that not only cares about the quality of the work…read morethat they do, but the people that they do it for. You can expect them to be courteous, on time, and honest about what they can and cannot help you with. They go above and beyond by providing education regarding their work and services, and are so generous with their time in answering questions. They are privately and locally owned, and it shows. As a female small business owner, they have reset the standards that I will work from going forward. I'd give them more stars if I could; this business has earned it!

From start to finish we had a great experience with WHN. Our first contact was with Jon, and he was…read morefriendly and responsive, and really went above and beyond to help us with the process of replacing our broken, unrepairable water heater. He went through and explained all of the options to us. He was even willing to help us with the process of submitting documents to our home warranty company, which was a headache but he never complained. They were able to get out to our house the next day to replace our water heater. Our tech, Bruce, was friendly, communicative and efficient. We thought the price was fair, too. We can't recommend WHN highly enough!

Came in and replaced my shower valve, were very clean and did a great job. I'd go back again if I…read morehave the need in the future!

Scheduled an in-home appointment (they confirmed) to see how much a water softener would cost and…read morethey didn't show up or reach out to say they wouldn't make it. Still haven't heard from them. Frustrated considering we planned our workday around their midday visit. No idea on actual quality of work, but poor customer service given this experience.

The drain in the laundry room was clogged up. Dehumidifier water was all over the floor. Called a…read morecouple of places the Tim's was able to send a tech out in 45 mins. Tony Smith was the tech that showed up and he cleared out the drain and made sure is was flowing fast. Did a great job. The cost was $647, but I needed it fixed and it was the day before the 4th of July. So I needed it done and knew what the price was. I didn't get a receipt for the payment or the work done. That's not good, but the work was done to solve the issue.

Air conditioning was failing causing me to call Tim's Home Repair. I've never used them before but…read morethe scheduler told me to get my system evaluated would cost $99. "Aaron" came out and informed me that my heat exchanger was unsafe and that it should be replaced before the heating season. After checking the condenser and freon amount, he said I was down 2-3 lbs. which was almost half of the amount I should have, and informed me that it would cost over 1,1000 to charge it back up and repair a minor leak in a Shrader valve. I chose to wait to do anything and was charged 250.50 for his service call, not the 99.00 I was told on the phone. I called Center Point Energy's "Home Service Plus" the next day and they also checked out the heat exchanger and found NO problems. They also informed me that my freon was NOT insufficient and that Tim's Home service was trying to sell me a new HVAC system at 13,000. I was depending on Tim's Home Service to be reliable and informative to me and they were not honest or reliable and will never have them back into my house again. Homeowners beware.

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

We had a new blower motor installed in our Heil A/C. The technicians were great. The OEM motor,…read moreat retail, is priced at $750. Metro charged us $2100, or $1300 to install. The installation took 36 minutes, into and out of the house. We are / were longtime customers and we thought the charge was exorbitant. The office staff thought the pricing was fair, so we have a different view on the price.

They try to over complicate a simple project to overcharge and nickel and dime you toread more

Very timely, straightforward communication and discussion of options. Really appreciated the…read moreengagement and sharing the details of what was happening with our water heater. Devon is great!