So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

A week ago we were having issues with our furnace shutting off. It turned out to be a serious…read moresafety hazard that was leaking carbon monoxide into our house. The team at Metro Heating and Cooling was able to bring someone over to diagnose the issue, then bring a team over and complete the install of a new furnace within one day, working until after 7 pm because they said they were not going to leave us without heat for a night. We are extremely grateful to their team and will definitely be going back to them for any future work we need!

High Quality Plumbing has done several jobs around our house, including valve replacements for new…read moreappliances, garbage disposal replacement that had leaked(ugh), and bathroom faucet replacement. Chris arrives quick, is very responsive to our requests, which is often needed for plumbing issues, and communicates the best possible solutions & options. We trust him and will call him for future plumbing needs.

1. He was able to give me a quote based on a few texted photos while others wouldn't quote until on…read moresite. 2. Good communication 3. Good work- capped off a corroded copper pipe and gas line 4. Quick/efficient

Wonderful experience. In January 2024 (delayed review I know) our hot water heater was leaking and…read morespraying all over so we had to turn the main water off. Mike came out within a half hour of me calling and fixed it. He replaced the line that was leaking, but instead of just putting it back how it was (in an awkward position that possibly caused the leak to start with), he fixed the pipes so the water line would fit better. Also, when he arrived he was prepared with inside shoes and took his shoes off without me having to ask (some might not care about that, but it matters to me and shows courtesy) :) Overall we are extremely satisfied with the work and friendly, professional service.

Service went smoothly. Arrangements were easy. Communication was good Work was done well.read more

We've used Keith Nelson plumbing for various plumbing repairs and have always been pleased with…read moretheir service. Our most recent experience was over the top excellent!! Our laundry room flooded due to a washer draining issue, they got to the house in less than 20 mins. He also replaced a few leaking valves during the visit. Great service at a great price!! We will continue to use them for future plumbing needs.

Within just a few days of calling for an appointment, Justin was able to come out and fix my…read moreoutdoor faucet (which meant completely redoing it) as well as changing out my kitchen faucet as well. He arrived on time and did not seem rushed as he proceeded to do both jobs very professionally, and I would definitely call them back again for any of my plumbing needs. Sue B. Stillwater

Very professional and courteous. Made sure everything was clean before he left. Will use again if…read morethe need arises.

The tec was friendly, personable and appears to have done a good job. However, he was here one hour…read moreand the cost was almost $700. This was to install a faucet that we provided and put in a new shut off valve. It is frustrating, when I called to make an appointment, the person could give me absolutely no idea of cost other than a trip charge of $99 to come. This makes it impossible to compare prices between companies.

TLDR: If you have elderly loved ones getting plumbing services, BE THERE WITH THEM!…read more My father was overcharged for services. I was unable to be there to monitor the worker, unfortunately. 1) The worker invited his friend over to my parents' home to "help" him. The friend - some rando with no uniform on and probably not vetted by the company. 2) Said rando parked in the neighbors' driveway. I moved my parents' car so the service vehicle could park in their spot, to avoid this. 3) The "expert plumber" took 3 HOURS to install a BASIC kitchen faucet. He replaced a basic faucet, so no bells and whistles -- nothing complicated. He said, "The old faucet was corroded." Riiiiiiiiiight... 4) Charged my elderly dad over $950 for a BASIC faucet replacement. (Before discount, so over $850 in the end). Thank goodness for his military discount! 5) Didn't plug appliances back correctly. Had to call them to come back the next day to check their work. (In case it voided any warranties, if we did anything ourselves.) 6) His "supervisor" came out. I asked him why it cost almost $1000 dollars for a BASIC kitchen faucet replacement? He said, "That's just our pricing." 7) This company was originally called for a clogged toilet. The plumber flushed it a couple of times and said there was nothing wrong. No camera check, as advertised. (I had worked on unclogging it for several days, as it was unusable.) I guess, I'm a master plumber now. Bottom line: Get quotes, people! And read the reviews! These people are swindlers!

After what has been a really frustrating situation with our septic/main drain for a couple of…read moreweeks, Gabe is a ROCKSTAR! Even through my hubby's tantrums ;-) He remained professional and calm and got the job (clear out main drain to septic) done without a mess! And to everyone else involved, ya'll are rockstars too! Now, I'm off to flush all the toilets and do some dishes and laundry....I do know how to have a good time huh? ~PEACE~

Excellent service Very prompt…read moreJob well done Customer service is friendly and helpful

Arrived on time, and was able to modify price when they saw the job was less complicated than…read moreexpected.

Eric Nelson Plumbing came out to replace my old toilet with a new Gerber Viper…read more Excellent work, excellent communication. They confirmed that the infrastructure, water pressure, piping etc. would support the new toilet. They were careful of my hardwood floors. They installed the new toilet carefully and quickly with attention to detail. Also, great price! I am very happy. My new Gerber Viper standard height toilet is a big upgrade.

Erik Nelson Plumbing was the first time we had someone work on our house. We bought our house in…read more2022, and before we could move in, there were a few things we needed to get fixed in our bathroom. We needed to reset our toilet, unclog our shower drain, and fix some pipes under the floor. They were in and out in one day and left our bathroom clean. They were extremely responsive and came quickly. They also were extremely communicative, letting us know what was going on with our house, what they needed to fix in the bathroom, and how much everything cost. They also gave us some recommendations on next steps. I would recommend this business for anyone with small to medium sized job.