Have been doing business with Bill, Kevin, and his crew since 2006 and have had nothing but good…read moreexperiences with them. On several occasions they have gone way out of their way to take care of me when I really needed it. They offer great assessments of problems, professional service to fix the problems, and fair costs. Highly recommend them.

Have been going here for auto service for years. The techs are awesome and everyone really cares…read moreabout you. Nobody ever wants to pay for car repairs, but when you need it, these guys will do it right. They will go the extra mile for you when you need it too.

Took my car here yesterday for the first time, for an oil change. Asked them to check my tire…read morebecause it had a slow leak. They repaired the tire free of charge. Nice people, fast and friendly service, and the price was right!

Have always done the right thing for a fair price. They have done all of my service since moving…read morehere five years ago. Highly recommend this to all.

I dropped it off as agreed on a Friday Morning to fix three issues and change the oil. Never…read morereceived a call, so I called around 6-7 and picked it up from the gas attendant. Paperwork says they only changed oil and a blower resistor. Still blows cold air, just a little harder now, and other two issues were not addressed. Later discovered they FAILED TO REPLACE THE RADIATOR CAP!! Called on Monday and left a message. It has been weeks and no one has called back.

I had to have an oil cooler assembly replaced on my Jeep. It is a common issue with the Pentastar…read more3.6 engine Chrysler uses in most of its lineup. The oil cooler will begin to leak oil. Replacing it requires taking apart lots of stuff. More than I feel comfortable with. So I had these guys do it for me. They did a good job. While it was there I asked them to see if they could see a reason why my brakes were dragging on one side after I did the brakes a few days earlier. The greased then and made sure they were moving freely and didn't charge me for it. They were knowledgeable about each problem I threw at them and made easy work of it.

Friendly, professional and knowledgeable. If you are in the area and need a trustworthy place for…read moreauto service, I had a great experience and would recommend!

I brought my van to Always Automotive this fall because it developed a misfire over 60 mph. I left…read moreit that day with a 100% smooth idle, no other symptoms. They replaced coil pack #5 (the misfire), installed all-new spark plugs -- I had said yes, but asked them to check first because I was almost sure they had been done the previous summer. That's on me for not calling my ex-husband (a mechanic who had done all previous work on my van) to confirm. He had replaced them with platinum Champions, but they still swapped them for cheap ones. They also found a leaky transmission line and a few other small things -- total was $1,200. When I picked it up the next day, it immediately started shuddering while stopped, RPMs shooting up with my foot on the brake. I called and was told that was normal after a computer reset and to wait 30-50 miles. But it continued the whole time -- hesitations, no acceleration, gas mileage dropped from 20+ MPG to 14. When I brought it back the first time, I asked if it could be an air leak. They said no, they tested for that after finishing. They just reset the computer again. Still no improvement. It got worse. I called my mechanic ex-husband to listen -- he said it sounded like an air leak. I brought it back a second time and left it for a few hours. They "tested vacuum lines again" and rechecked their work. Told me nothing was wrong. I was then told I was "overly sensitive," or it was because I used the A/C in the cold... I was told over and over that I must've broken something else -- a secondary issue they couldn't find. Shane told me to "drive it until it breaks" and "call if it got worse." It only got worse. I called, they said drop it off. I brought a 15-second video. Shane glanced at it and refused to watch it, raised his voice, said he knew exactly what was wrong with that vehicle. I started crying at some point. He said, "I'm not trying to be an asshole"--but if you have to say that, maybe you are. He then insisted I take the courtesy car even though I said no multiple times, and told me he'd call in a few hours. I didn't hear from him the rest of the day, or the next day. On day 3 around 1pm, he called saying he needed the courtesy car "now." ASAP I was so uncomfortable to go back I got a guy friend to go with and recorded the conversation. Shane was magically polite. Said he rechecked all of his shops work -- except opening the intake again. Told me that if the next shop found the problem and it was his fault, he'd gladly pay the bill. (I have this recorded.) But it drove exactly the same. My friend and I called again -- his wife said they "wiped their hands of me and my vehicle," and again said they'd pay the bill if it turned out to be something caused by them -- but they were confident it wasn't. Mind you, they Did not answer my calls, I had to use another phone to call. So I took my car to Langness Ent. They called laughing Within 20 minutes, they found the issue: a damaged vacuum line with 3 out of 4 internal wires broken -- one wide open. It was clearly damaged during dis and/or reassembly.I understand and expect things to break on an older car I don't care and wouldn't have-- but it was obviously caused during the repair. They had claimed to test it multiple times. I would've gladly paid to fix it if they had found it. The damage was there the moment I left their lot and just got worse. My car has never driven the same -- months of poor air/fuel ratio did a number on it and caused a tick. **I called nobody answered and I left a voicemail. Asking them to call me before I made a review.. Shane called. I didn't ask them to pay the $130 I simply told him what the problem had been-- I just wanted acknowledgment and basic respect. Instead, Shane got pissy and claimed he "went above and beyond" by checking it three times and loaning me a car (That I tried to refuse multiple times) He asked if I was threatening his business, then said he didn't care if I left a bad review because "people know him," and that he wasn't going to "kiss my ass." (Thats recorded) I do not recommend

Came here for an oil change and had them take a look over the car. I had questions about if I…read moreneeded an alignment or wheel bearing and I had questions about my struts. The shop staff are super friendly. I absolutely am in love with the staffs dog, Lou. He is the sweetest boy ever!! The shop is super nice inside and the waiting chairs are comfortable and nice. Very clean place. Highly recommend. The inside of the building is beautiful, and the woodworking is very pleasing to the eyes. I am beyond happy with my experience here. 5/5 stars.

I bought a nice used truck, 2 weeks later i started feeling some vibrations in the transmission. I…read morewas leaving for montana on Friday of that week and they were able to get me in, do some work, test drive it and had it ready for our trip west. I was very appreciative of their help. Great team, nice to work with.

Great people, easy to work with, been bringing my vehicle in for a year or so and always good to…read moredeal with

We needed a new catalytic convertor and Forest Lake Muffler was able to get us in right away for a…read morereplacement. They explained the purpose of it and showed me what a component of it looked like which was very interesting. The waiting area is filled with interesting car-related antiques. The wait time was shorter than anticipated. Our car works much better now thanks to Forest Lake Muffler.

I went here to have some muffler work completed. I walked in and requested to get some work done. I…read morerequested to add a aftermarket resonator that I bought installed to my car. They were able to do the work and got me on schedule to bring my car in to get this completed. I agreed to their very affordable price and brought my car in our schedule day. They started the project on time and got it done very fast. I took a look on how it looked installed and it was amazing. Everything was welded and installed perfectly. I will be using forest lake muffler again in the future.

Would like to give it 5 stars, too much to say and my mom said if you can't say anything nice then…read moredon't say it! Took over 2 hours to do paperwork so no time spent on going over the car. Asked about 25 model year and was told none until fall and that was not true. Salesman was new to the business, which I can be understanding of, no one stepped forward to assist, waited in the cold for 20 minutes to bring me my car. New dealer ship with growing pains

I purchased a used Chrysler Town and Country from this Ford Dealership. There turned out to be an…read moreelectrical issue with a fog light and I called the rep. He basically called me a liar and said that the problem must have started after we bought it. They wanted me to go to a Chrysler dealership and ask them if they would fix it even though it was a couple of thousand miles over the warranty. He told me they would not fix it. After going over his head, the Sales Manager finally took care of the problem. I will never use them again.