I've recently had a really disappointing experience with this location. My packages were being…read moreforwarded here by USPS since I had a change of address, but unfortunately, they didn't include my PO Box number (i've received packages forwarded from this vendor previously without an issue.) Instead of checking or asking, the staff just returned them without even reaching out -- including some pre-orders that I now can't reorder. What's frustrating is that this has never been an issue before. The usual staff have always been great, attentive, and helpful. But lately, since the older lady started handling things, it's been a different experience -- less communication and more issues with returned packages. I'd just recommend keeping an eye on this if you're expecting packages here. A simple confirmation or courtesy call could save a lot of trouble for customers.

They were very helpful when i was sending my passport renewal. Logan was extremely patient and took…read moreabout 6 photos for me to decide on! And he was nice about me being super indecisive, like should i smile or not smile, hmmm.. in the end i was happy with the result!

Chị rất nhiệt tình và dễ thương . Hỗ trợ cực kì nhiệt tình love chị so muchhh . Alway ủng hộ chịread more

Extremely helpful and very knowledgeable was available to answer questions and responsive,amazing…read morecustomer service.

Found this on Yelp because I needed to get my passport visa for Vietnam. Came in at 10am and it was…read moreready the next day. Super quick turnaround.

Need your VISA done quick? This place is a definite go-to. I forgot to get my visa done and was…read moreadvised to come here from friends and family, for $70 - my visa was done in a matter of three business days. This place saved me so much time and money, I would definitely recommend!

My partner and I went down to San Jose (from Oakland) to specifically speak to a travel agent…read morefamiliar with Vietnam and Thailand. We met with Biksee Du (Bich Tho) @ Signature Travel and Tours. We shared our specific travel plans including destinations that we wanted to visit, and our other travel needs. She reassured us that she could create a very good itinerary, and that if her staff listed hotels that we didn't approve of, we could trade them for the accommodations we preferred. Biksee stated that she would get back to us, but several days passed without any word. We attempted to text and to call her personal cell but did not get a response. Finally we were able to speak with her. Then we received an itinerary by email. Several of our destinations were missing! We called Biksee and texted her, requesting that she get back to us but she never returned our call or text. WE DO NOT recommend using Signature Travel and Tours.

Great travel agency and Bikcee is wonderful to work with! She's helped me with my Visas and booking…read moreover seas and is professional, knowledgeable and tries to get us the best price! Thank you for helping me book my family vacations stress free!

Excellent service for a great price. Rohit is very professional and knowledgeable. I am using his…read moreservices from last few years with no issues. 100% recommended!!

From the owner: We are qualified professionals with experience of more than 7 years in the Tax Preparation and…read moreaccounting services. We provided services to various clients including tech, pharma, AI etc. Our Tax services are loved by the clients and it is growing by word of mouth.

Excellent customer service and I was able to get my visa completed in a timely manner for my trip…read moreto Vietnam. I had my passport stolen 2 weeks before my trip and once I spoke with Van, she assured me I can redo my visa within a week. Highly recommend!

Quick and responsive! A+ in all categories. They even take the time to answer questions over the…read morephone.

Excellent service! They were so helpful in getting my tourist visa sorted out. Well worth the fee…read moreto not have to worry.

It's a business that's been around for years. They're super fast and efficient to help on getting…read morevisas to China. It saves me a trip to the city (or multiple trips). Friendly people too.

Arjun does a thorough review but doesn't respond at all. It is always anxious when documents are…read moresubmitted but the status is unknown. Been trying to find out the tracking number and absolutely no response. Please try to understand what other person goes through and respond accordingly.

I used their help to complete the OCI application for my 8-month-old son. They were great. Once I…read morehad the required documents ready on my end, the total process took 6-7 weeks to get my son's OCI. They were very diligent, communicative, and clear about what was needed. I was very pleased with their service.

I came to send money. Staffs are very nice and helpful. I'll definitely come back next time.read more

Came here to get my Visa for Vietnam. The process was straightforward…read more $80 for a 5 year visa. Got it in exactly a week as the lady promised.

We just got our passport photos here and it was world better than the Walgreens or FedEx ones we…read morehave gotten previously! I had to have my baby photos redone because Walgreens did such a bad job (shown on left, PostNet photo on right). Clearly the quality is so much better and he took such care to make sure our photos would meet the guidelines! Def going back when my older child needs a new passport photo and would recommend since the price was also quite good.

My go to place for passport photos, fax important documents etc. great customer service and get…read morethings done in timely fashion. Strongly recommended