I called right at 8 AM opening time with a swollen, sore eye and managed to get a same-morning…read moreappointment! In just 45 minutes, I received a prescription, ordered new contacts, and got my glasses adjusted. Everyone was incredibly kind, helpful, and professional, and the office was spotless and well-organized.

Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

Great eye-care place, but staff are want the friendliest called to see if my glasses were ready and…read morethey told me to call them back in a bit coming from a insurance background myself you never tell the client to call back. You'll call them back yourselves and check up with them. Just overall didn't like the feel of the receptionist complaining to me about how she got off lunch break and was overwhelmed getting back to work. It's not my fault. As well as coming in there to park the space are tight if your in a bigger vehicle or even a small coupe like myself it not a ton of space to get out. Just overall wasn't too happy how they take apart in management other than that, experience I guess was fine.

I was told one price on the phone for an eye exam. I assumed I would be meeting with a doctor…read more When I arrived for my appointment I was charged an additional 20.00 dollars. After the tech ran me through the tests I was told I would have to pay an additional 45.00 dollars to see the doctor to get the results. I feel like I was taken advantage of by a money making machine.

My husband and I lost our vision insurance when he retired, and I have been looking for a place…read morethat is affordable, and where we feel comfortable. Lexy, who answered the phone was very congenial, and answered all my questions and concerns. We were able to book an appointment the next day. Dr. Lassee was very informative and took two hours with us. I felt very heard and taken care of. She has all the state of the art exam equipment. The glasses are at the end of the experience, and we had such a good time trying them on. I have never had glasses, but needed them. I am so happy with the ones I picked. My husband has glasses and is still deciding what he wants to do, but we are both very happy with our experience in the office. I wish I would have taken more photos. The office is very nice. I definitely recommend going here.

Following a negative experience with another eye doctor, I was fortunate to be referred to Dr…read more Lasee for an exam and fitting for hard gas permeable monovision contact lenses. My eye prescription and contact lenses are perfect. Dr. Lasee took took the time to know what I wanted and to provide a comprehensive exam and fitting. She cared about my eyes and my health. I highly recommend Dr. Lasee.

Love this place. Best service I have ever found in this industry…read more Extremely knowledgeable and creative. Highly recommended.

Ray glasses truly deserves the praise! From the moment I walked in, I was warmly greeted and made…read moreto feel right at home. The owners are not only knowledgeable, but incredibly kind.. You can really tell they care about their customers not just as clients, but as people. It's rare to find that kind of genuine service these days. I left with a great pair of glasses and an even better experience.

A fantastic store!!!!!! As soon as you walk in you are so…read morewelcomed by the very friendly staff!!!!! Looking to help but giving you space to browse around!! The selection of frames are truly impressive! The people that work there pay attention to details which is what I look for!! Their lenses are fantastic!! From the moment I entered the establishment till I left was nothing short of a fabulous experience!! The staff was so patient, and I was there for hours and never felt rushed or not taken care of!!! I highly recommend them!!

Amazing selection and service! They had the most fun collection of frames Ive found in Phoenix. So…read moregood in fact I went with two pairs instead of one!

My appointment was scheduled for 5:20PM and I had arrived like 15 mins before and during the…read morepre-test the staff mentioned that the doctor was behind but I probably didn't get seen until about over an hour later. Everyone else that went before me felt like they were taking 30+ minutes but for mine it went by quick so not sure why it took so long. Other than that, the staff was great, just felt like a very long wait.

My husband needed a checkup and new glasses and we've used…read moreAmericas Best in the past (at a different location). He was easily able to schedule an appointment online within a week. He had a thorough review with the doctor, they tested for glaucoma, cataracts, etc and then did the eye test. His vision has changed enough that he needs new glasses (he's been feeling things are blurry) so he was able to order his progressive lenses and sunglasses. $300 for each pair ouch) but progressives are more expensive than regular. They've committed delivery within 7 working days. Lobby is clean, he was welcomed when he arrived so he was happy. He did not have to wait at all for his scheduled appointment and he was able to do the required paperwork online before he even visited so that made it very efficient Glasses arrived in the time promised and husband is happy he can see better.

They never answer the phone. I've been to that location it is never that busy to not answer. Just…read morepure lazy.

I can't even get ahold of anyone to order new contacts…read more I was on hold for 10 mins to have someone hang up on me, now I've called 20 times and keep getting the answering machine. Update: I've called back an hour later and am still getting the answering machine, I even filled an inquiry online.... Nothing.

This place was recommended by PV Costco optical, as I needed lenses updated: keeping the existing…read moreframe. Came here, signed a quick waiver on frame and got measured for new lenses off my updated script. The entire process was quick and easy, hardest part was finding a parking spot on my first visit. New lenses in my frame done relatively quickly and I was able to keep my nice Oakley frames.

Highly recommend Avante. This is my daughter's 4th pair of glasses from them. Very kind staff…read morethat has a high attention to detail. Very fair pricing and we always look forward to going in to pick new frames!

Great service, and they actually had contacts available on-site instead of needing to ship them.read more

Filled a script and did what was needed no issues. I would definitely go again and recommendread more

I have been a long time customer of warby and every time I go in the store I am reminded why I…read morecontinually support them. Abby guided me into purchasing my next glasses as she was kind , and very knowledgeable . 10/10 service .

Went in for a simple exchange (10:20 today) and had an associate totally lose their cool. For…read morewhatever reason they couldn't navigate their own computer system and couldn't find my order and took that frustration out on us. Claimed they couldn't find it by email or order number. Tried every way to avoid helping me - told me to call the 1800 number and mail it back, and kept raising her voice in frustration. Thank goodness for another associate who stepped in. They found my order in two seconds, accepted my exchange, and ordered a new pair. Everyone has off days, although I never yelled at a customer when I was in retail, but I decided to leave the review because my five year old had to witness it. He had lots of questions about why that woman was so mean to us.