I cannot say enough good things about Chris and Lisa. They are personable, timely, helpful,…read moreunderstanding -- the level of customer service here is truly unparalleled. When I wrecked my car last year, they came out to my house at night, in the snow, to give me an estimate. Then they worked with me to fix the car within my budget, at an unbelievably low cost considering the damage. Not only did they fix the car; they did little things like fix my dangling tweeters that I had been ignoring for years. Then they let me pick up the car after hours. This year, when I knocked off a side view mirror, they continued to order and send back used parts until they found one they considered acceptable. Finally, I wrecked my car again (I know, I should quit driving) and even though it was totaled and there was nothing for Chris and Lisa to repair, they called around junk yards for me to have the car towed and taken care of. Throughout all of this, they have been prompt and kind, remembering me, asking about my family, etc. They truly seem to love their work and their customers, and I will never take my business elsewhere!

It is not joke Total Performance Automotive has 5 stars. I was a skeptic newbie with insurance…read moreclaims but Lisa poured her heart put to explain everything from insurance claims down to repairs. They will go the extra mile and look at every damage and dents or chip the car has. My car came out looking brand new and detailed. It also smells like brand new inside. Just take a look at all the cars that they fix, a lot of people put their trust with these guys and gals.

Very strange shop.. I went into this place to see how much it would be for a repair to the back…read morelift gate on my 24 Honda. It's a pretty sizable dent and my PDR guy didn't want to touch it. I show up and the first guy goes out and looks at it. We go back inside and he gets gramps to look at it. We walk outside and first thing that comes out of gramp's mouth... "ahhhhhhh, that's aluminum". I know it's not but I'll just let the old man play his game. He proceeds to get a magnet and lo and behold... it sticks. He then attempts to tell me how the paint is specific. The paint code is B-638p. You talk it up all you want... paint code, is a paint code, it's a paint code. He then tells me that we can paint the bottom half and that will save me some money. We all walk in and they give me some "napkin" verbalized ridiculous estimate of $2500.00. I explain to them that I there are four wrecked ones in the state of New York and I'll just go pick up a non-damaged lift gate and install it myself. Ready for this? Ol' man gramps then tells me that Honda will need to "reprogram" the car. I laugh and tell him that there aren't any computers in the back of the car. He responds, "anytime you unplug anything, you have to have it reprogrammed". Weird, I literally just changed the battery and upgraded the alternator less than 7 days ago. As an insurance claims professional, and one of the top catastrophic insurance claims adjusters in the country that handles 1000s of litigated claims per year, these antics and practices is what kills the entire business. I just spoke last year for the state of Florida regarding these same practices in both the personal lines and automotive industry. As a claims professional with 20+ years in the industry... run from shops like this.

Just got my Tesla S back from Moppert Brothers yesterday. I couldn't be more pleased with the…read morerepair. The repair is seamless and my Tesla looks like new (Better than new as we know that Tesla is notorious for panels that don't fit well and the bumper now fits better that when new. Many thanks to Eric, who gave me timely updates to the progress of the repair. Tesla parts can be slow to arrive and Eric stayed on top of things with my insurance as well, to ensure things went smoothly. What is also a real benefit is that Moppert is almost next door to an Enterprise Rent a Car. It was so convenient to drop a car off for repair and pick up a rental without the hassle of needing a ride to get from point A to B. . Enterprise even offered to pick up the rental from Moppert after the repair was completed. This the second time using Moppert and it's easy to see why they are a trusted Tesla Certified Repair Location. Thanks again. Philip.

This is THE BEST collision and repair shop!! Ryan and his brother and their mechanic do top…read morequality work and fully accommodate your shedding needs!! Linda, their Assistant is the best!! She is helpful and very kind and courteous!! I highly recommend Whitemarsh Collision!! Hands down THE BEST!! Mike D.

I would like to extend my highest regards to mechanic Ryan. He went above and beyond and saved me…read moreover $700! I was in a bit of a predicament when I accidentally took off a lady's driver side mirror in my personal vehicle. It was to a 2004 BMW 325ci. Thinking that it would only cost me between $300-$400 to have it fixed and replaced, I didn't file an insurance claim due to my deductible being $500. I spoke with Ryan directly. He unfortunately related that the mirror is gonna cost me $1,060 (parts and labor). The mirror from BMW's website was around $950. Ryan informed me BMW no longer makes that mirror and he had to order it directly from BMW's website, which didn't even include the glass. Ryan gave me an option to find one cheaper on the internet. Which I found two options, one for $650 on eBay motors and the other was $200 on Amazon, but the part numbers didn't match. Apparently that year and model BMW has 24 different style mirrors, depending whether it's a coupe or a convertible. Needless to say, Ryan was able to find one on eBay for around $210, with the matching part numbers. Ryan then got the lady's permission to order that mirror. In total the whole job cost me $367, a lot better than the $1,060 that I was originally quoted. I am extremely grateful for the extra effort Ryan put forth looking to help both parties out in this unfortunate situation. It also saved me from having to file an insurance claim, and all the headaches I would've had to deal with my insurance company afterwards. These days it's rare to find an auto shop and mechanics that have the integrity and compassion that Ryan and the rest of his team have. I greatly appreciate it!

Great service & honest!…read more Had taken my car to replace a lower lip of the front bumper. Completed as promise and a bit lower due actual part came lower. I would definitely come back for additional work as needed! Thanks Victor!

I randomly googled for the body shop based on reviews and i found my coworker/friend left good…read morereview on this shop so i decided to give it a try, I came to repair my damaged back door , Victor (the owner of the shop) was very pleasant, nice, kind, and honest person! Communication was very good throughout the process, very accommodating need of client, and reassured that i would love the outcome, indeed!!!! I attached before and after picture of my car. And it looks like good as new!!! Very clean!!! He even washed my car outside and inside,, felt like i got new car. I still have to fix some part in front, he promised to take care of that too (due to scheduling, in Separate appt in November) he promised to give me the good price and would accommodate my need. That is very above and beyond service!! Victor was like very humane and like friendly neighbor that you can totally trust!! I will definitely be his regular client!!!!!!

Orsini's did great work fixing and repainting my bumper cover and side mirror at a reasonable…read moreprice, allowed me to drop off the parts, and turned it around in a week. The other "high end" body shop in Ambler waved their hands around but didn't give me a written quote, needed the whole car to do two the same two parts and had a 2-month lead time for 3 times the price.

I needed to get my tire repaired and called a number of places but no one could fit me in for at…read moreleast a week. Then I called Orsini's in Ambler. I was told to bring it in the next day and they'd take care of it. Yay! The owner greeted me and was so kind and helpful. I dropped off the tire and returned the next morning to pick it up, He patched my tire and was happy to put it back on my car for me. All for just $35. I couldn't be happier with the repair, speed, and customer service I received. Next time I need car repair I know where I'll be going! Thanks for a great experience.

They did a FANTASTIC job on my Volvo S60. My rear passenger door was hit by an SUV and another…read moreauto body shop said that I needed to replace the whole door. Even though my insurance company was paying, I went looking for another estimate. So, so happy that I found Vico's. For 1/4 of the price, they have my door looking brand new! Although I hope I won't be needing them anytime soon ;), I will never go anywhere else.

Extremely kind, communicative, and fast. They made the experience very easy to work with my…read moreinsurance carrier. I would definitely use them again. I really appreciated how helpful the office was with organizing everything and they were effective at communicating over phone and email.

Quick and reasonable flat tire fix - got me back in the road in less than 15 mins!! I would…read moredefinitely keep Bob's Auto Clinic in mind for any repairs needed.

AAA sent Bob's Auto to correct low tire pressure that was registered on my car…read more The gentleman that arrived did not have a tire pressure gauge and had no idea if there was a problem in any of my tires. I asked him how it was possible to determine what the tire pressure was if he didn't have the proper equipment. He assumed he could just indiscriminately pump air in all the tires having no idea how much air he was putting in. The low tire pressure light remained on and my car was driving erratically. Steering was off and the very bumpy way the car was moving caused me concern. I took my car to the auto shop I use in Blue Bell and was shocked by the results. None of the tires had even amounts of air distributed. One tire had 50 pounds of air which could have caused a blowout or worse. In short, all the tires were screwed up. AAA should think about using Bob's when such carelessness and lack of concern for safety is at stake.

Fast efficient friendly service from state inspections to repairs…read more Justin and his team make it happen

Does great work he did an awesome job on my Mercedes-Benz.,...., Great guy,reasonable…read more I would recommend him to anyone !!!