3 strikes & you're out in my book!…read more 1st order: Shipped late. Quickly discovered that they do NOT make anybody available to resolve issues by phone -- you have to leave a number and wait/pray for a return call. At the time I had the specific e-mail of an associate I'd dealt with earlier, and he jumped in & helped immediately. It appears they've plugged that loophole now. 2nd order: Shipped open box product where new product was advertised/charged. Same old story: nobody available to speak with you. Either leave a # or e-mail. They ended up issuing a $50 refund, but this should not have happened. 3rd order: In a panic I ordered a $150 TOSLINK cable, but found out later the issue was elsewhere. Again: nobody available to assist with the return. In response to e-mail, they did approve the return, but charged a $15 "return label fee." Grrr. Hopefully I'll have my wits about me next time & remember to avoid these shady people who only half-heartedly provide customer assistance!

Update 12/2/25: Received a call from the manager apologizing for the mistake and they were going to…read moresend them out at the originally agreed on price. Should receive the tracking number soon. Appreciate the call back and am happy with the results! Purchased a pair of Sonos Ace headphones as a cyber Monday deal. Purchase went well then received an email hours later saying "briefly listed below the minimum price Sonos allows retailers to advertise." Everyone else is long sold out now. Will never shop here again and I would recommend contacting NCDA

Bill has always done a great job with my turntables. I tried to get in touch with him shorty after…read morethe pandemic started and couldn't. I fear he got really ill. I'm not even sure he is still alive. If some how he opened his business again, I wouldn't hesitate to bring him another table to restore. His URL is now free so that makes me fear the worst.

Bill took possession of my Dual turntable for repair, and he charged me a deposit on the work, and…read morenever returned the unit. Stopped returning calls or texts. I still try to reach out regularly but he never responds. Thief? Scammer? What a disappointment. Clearly no respect for others property.

Elite Audio installed all the audio and video components in our new home along with all the…read morenetworking and structured wiring. They have also provided excellent support over the past several years since the initial installation. Brantley and his team take great pride in their work and service and they have the reputation to back it up. The quality and professionalism of their work can be seen in the way they design and install everything down to the smallest details. They have been great to work with and continue to be extremely responsive and helpful whenever we need anything. Their support goes above and beyond every time and I cannot recommend Elite Audio enough.

From the owner: Residential & Commercial: Audio / Video Systems (Indoor &…read moreOutdoor) Hi-Fi Audio Home Theater Structured Wiring Networking Automation Lighting Control Motorized Shades Video Surveillance TV Mounting

I've been wanting to check this store out for many years, and finally got the opportunity to…read morerecently. After a few failed attempts, because of odd hours, I was finally able to catch them while they were open. They seam to only be open a few days a week, every other week or so, but have a sign posted letting you know the next days they're scheduled to be open. The owner was friendly and welcomed me in. I was always curious what they had, and was pleased to find they have a nice selection of vinyl, sorted by genre and alphabetically, as well as old stereo components (receivers, turntables, cd decks, etc) from many manufacturers. They carry array of speakers in all sizes, and and brands, as well as a small selection of used CDs, Cassettes, and old concert posters. I enjoyed my visit, unfortunately, much of what I looked at was out of my budget. Still fun to look, and a bit nostalgic, with so much of the world going digital. Check them out if you have time.

Excellent help on identifying and assessing value of the various vintage audio equipment left by a…read morelate relative. Mr Parks is pleasant and very knowledgeable about the various brands and vintages of all the audio manufacturers. I would definitely recommend him. He does a lot of business online, so check him out!

Great service. Needed a 80+ inch TV wall mounted to stone wall in backyard. Jody did a great…read moreassessment, quick appt was set up and we were all good to go in short time and reasonable price. Made some great recommendations for lights speakers and other areas as well. Thank you !

Great service and solid follow up by the owner. Made sure I was happy with the work which I was and…read morethey left everything better than they found it. Organized all our in home speaker wire, dusted everything and pure professionals from begin into to end.

All I can say is that Will Cater was amazing. Very knowledgeable and personalable. Thank you for…read moreall that you do! Aloft Mooresville

We hired RYGID AV for our Lincoln Reagan Trump GALA event this past Saturday. We asked for sound,…read moremusic and AV support. Ben Dotson, our DJ and Tech Support for the evening was superb. Everything we needed done was queued and played or displayed at the right time. The mic, speakers and TV worked perfectly. Their fee was reasonable and the performance was flawless. Money well spent. Thank you Ben. Yes, we will have you back.

Excellent Communication, Installation and straightforward pricing from Darius at CatJacks!…read more I reached out to Darius to have 2 CAT6 drops and 1 Wireless Access Point Wired/Hung. Pricing was exactly as shown on the web-site. Scheduling was very simple using Calendly. On the day of installation, prior to our appointment, Darius texted me to ensure I was still available. I then received another 'location' text when he was on his way. Darius walked through the house and we discussed where I wanted each drop - for example, in the bedroom I wanted the drop to be just above my drawers, so that I could mount a TV there and easily plug in to CAT-6 rather than going over WiFi. Darius is very detail oriented and even went to the trouble of (measuring) to mount my AP to line up with the 2 lights that are in my hallway and entryway! After the walk-through, he marked each of the drops with painter's tape, then once again confirmed with me the locations. Darius vacumed/cleaned up after himself as he worked and did a very professional job - leaving the house in the same state as when he arrived, willing to explain anything he was doing. On completion, I tested the drops/AP - everything was good and we settled up! I'm very pleased with the work Darius did; as well as being very Professional, he is also a very personable chap who really knows his stuff. (to put in context, I'm an IT Infrastructure/Software Project Manager). In summary, I would definitely recommend Darius to anyone that needs either AP's to be hung or Network Drops!

Darius of Catjacks upgraded four telephone jacks fed by Cat 5 cable to ethernet jacks for hardwired…read morenetwork connections. His work was neat and orderly and was performed in a professional manner. Although I did not need it, he stated that he has the ability to run new ethernet cables without damaging walls and the need for a handyman or painter to patch/paint holes. His pricing seemed reasonable; however, I did not seek other quotes to make a comparison.