Cancel

Open app

Search

Liquor Store

4.0 (1 review)

Liquor Store Photos

You might also consider

Recommended Reviews - Liquor Store

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of KD D.
216
506
28

16 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

You might also consider

Verify this business for free

People searched for Beer, Wine & Spirits 6,329 times last month within 10 miles of this business.

Verify this business

Vintage Wine and Spirits

Vintage Wine and Spirits

4.4
(101 reviews)
4.3 mi
•$$

Very lowkey LIQOUR spot…read more It's definitely a good spot you wanna go to for some booze. Very clean place. The staff was pretty cool friendly and helpful. My first time here and they make you feel welcomed. Very good variety of drinks I'll be back when I'm in the area it's just nice in there and big selection.

I live in Lake Balboa and have been a customer at Vintage since they were the Wine & Liquor Depot…read more I've always been grateful to have a store in my neighborhood with a wide variety of options and a knowledgeable staff. Unfortunately, tonight I had a bad experience at the store. I usually go there for craft beers. But a couple months ago I stocked up on some white wines. One of them described itself as light and crisp on the back of the bottle, which is in our taste wheelhouse. Well, we've had the bottle for a couple months and when we opened it last night it was a deep golden brownish color and the nose immediately let us know that the wine had turned. I poured the glass back in the bottle and put it back in the fridge. This evening I came into Vintage with the bottle and saw two staff members. One of whom I'd dealt with multiple times. They were watching the World Cup game on their TV monitor. I greeted them with a friendly hello and inquired about the game. Then I told them that I'd purchased a bottle of wine that had turned and asked if I could be credited. I didn't have the receipt but I'm on their points program and I knew they'd have a record of the sale. The person I'd dealt with before shot a look to their co-worker as if it was an odd request. But the look on their faces said they thought I might be trying to get something over on them. They went on to let me know that they have a zero return policy on alcohol. I told them I understood but that they sell expensive wine and surely if someone spent a lot of money on a bottle and it had turned that they would take the product back. The response I got honestly made me feel like they didn't understand the concept of a wine "turning". They suggested it might be accommodated in the form of wiring me money but it needed further approval. I told them to forget about it. To keep my wine and the money. It wasn't the money it was the poor customer service. I paid for my beer and left. I wouldn't have minded them getting clarification from a manager on the issue. But the vibe that was given back to me was that my request was not legit. Earlier I said that I appreciated their knowledgeable staff. But there has been some turnover in recent months and the people I used to rely on for suggestions haven't been there in quite some time. If your staff is educated enough to know the zero-return policy they should be educated enough to know that some wines go bad and that customers aren't being difficult for returning the bottle. Sadly, they've lost my business.

Photos
Wine Wall
Wine Wall
Check-In
Check-In
Vintage Wine and Spirits

See all

Liquor Store - beer_and_wine - Updated July 2026

Loading...
Loading...
Loading...