Short Stop Food Store

1.0 (2 reviews)

Beer, Wine & Spirits, Grocery

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TheBleak L.

0

1

0

2 years ago

This store helped steal money from me, I called letting them know what had happened and an employee answered but immediately hung up once he heard my issue. I called back three times but on the third time the call went directly to a message say the voicemail was no longer "setup". I waited 15 minutes and called again, a different person answered and when I asked for the manager he said that was him. I told him about my issue and he had the nerve to tell me to calm down and that if they had my card and it went through there was nothing the store could do about it. Which I know is a lie, they could easily have canceled the charge before their machines batched out for the day. I would not trust this store or any employees working there, they are incredibly rude and most likely thieves as well. read more

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Donald T.

497

9

0

8 years ago

I went in to cash a check and the guy was rude, so I called him a dick, and he tried to hit me with a stapler, so just don't go here.

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More info about Short Stop Food Store

15400 Nordhoff St
North Hills, CA 91343
North Hills
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Yes, Short Stop Food Store has parking options.

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Vintage Wine and Spirits

Very lowkey LIQOUR spot…read more It's definitely a good spot you wanna go to for some booze. Very clean place. The staff was pretty cool friendly and helpful. My first time here and they make you feel welcomed. Very good variety of drinks I'll be back when I'm in the area it's just nice in there and big selection.

I live in Lake Balboa and have been a customer at Vintage since they were the Wine & Liquor Depot…read more I've always been grateful to have a store in my neighborhood with a wide variety of options and a knowledgeable staff. Unfortunately, tonight I had a bad experience at the store. I usually go there for craft beers. But a couple months ago I stocked up on some white wines. One of them described itself as light and crisp on the back of the bottle, which is in our taste wheelhouse. Well, we've had the bottle for a couple months and when we opened it last night it was a deep golden brownish color and the nose immediately let us know that the wine had turned. I poured the glass back in the bottle and put it back in the fridge. This evening I came into Vintage with the bottle and saw two staff members. One of whom I'd dealt with multiple times. They were watching the World Cup game on their TV monitor. I greeted them with a friendly hello and inquired about the game. Then I told them that I'd purchased a bottle of wine that had turned and asked if I could be credited. I didn't have the receipt but I'm on their points program and I knew they'd have a record of the sale. The person I'd dealt with before shot a look to their co-worker as if it was an odd request. But the look on their faces said they thought I might be trying to get something over on them. They went on to let me know that they have a zero return policy on alcohol. I told them I understood but that they sell expensive wine and surely if someone spent a lot of money on a bottle and it had turned that they would take the product back. The response I got honestly made me feel like they didn't understand the concept of a wine "turning". They suggested it might be accommodated in the form of wiring me money but it needed further approval. I told them to forget about it. To keep my wine and the money. It wasn't the money it was the poor customer service. I paid for my beer and left. I wouldn't have minded them getting clarification from a manager on the issue. But the vibe that was given back to me was that my request was not legit. Earlier I said that I appreciated their knowledgeable staff. But there has been some turnover in recent months and the people I used to rely on for suggestions haven't been there in quite some time. If your staff is educated enough to know the zero-return policy they should be educated enough to know that some wines go bad and that customers aren't being difficult for returning the bottle. Sadly, they've lost my business.

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Beware when coming here. Always check your money as I gave a 100 dollar bill and got a fake 20…read moreback. I didn't seem to check right away but by the time I needed to use it I was told it was fake. JUST MAKE SURE TO CHECK YOUR BILLS BEFORE YOU WALK OUT. Never did I think I would have to double check bills but apparently I do. Just beware

Good service been coming here for many years…read more Anything you need quick and go! The parking isn't too bad but a lot of people.

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I've been a long time customer and for the most part the employees there are nice....except for…read moreRandy! He's always rude and rolls his eyes and his tone that he uses is rude. I really don't know why he is there with that attitude. All the other employees seem to be scared of him like he's their god.

From the owner: We carry the finest Liquor, Wine, and Beer. We are open every day Monday-Thursday from 7 am to 12…read moream and 7 am to 2 am on the weekends. We are also open on holidays!

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This liquor store is pretty unique and carries a variety of different alcohol. Local breweries,…read morealcohol bottles, even premade drink combos. Large parking lot available and staff is nice overall.

When I was living in this area, I used to be their customer. Sometimes if I am around, I'd stop by…read moreto say hi to the staffs especially Steve! Very nice guy! Today I bought my favorite sunflower seeds! I got a whole bag of them so they will last me for a long time lol

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Absolutely 5 stars. Jai at Cheers Liquor on Devonshire is always welcoming and goes above and…read morebeyond to help. You can tell he really cares about his customers. This is my go-to spot because of him. Snacks and liquor always fresh and not stale... vibe inside is always clean and easily accessible to find whatever you need. They also have sports beanies and hats . Got the sickest dodgers and lakers hat/beanie

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AVOID AVOID AVOID Wish I could give 0 Stars…read more they over charge everything DOUBLE the price Total wine has the same stuff for HALF the price We came to explain and the worker (some old grandpa) wasn't being reasonable and didn't want to help at all We got Clase Azul and paid 100 extra. Never coming back I hope everyone sees this and sees that they overcharge everything in the store So not worth it at all

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Great selection of craft beer and wine. Friendly staff…read more Being coming here for years.

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6/8 stopped by for a dozen for the office. Super clean, super friendly. Everyone is Raving…read more These are SO good, soft, fresh! Found our new regular place.

I've been coming here for quite some time since it's so close to work. I tend to buy 2 dozen donuts…read moreand some other goodies for the office. In the past, I've notice that I was either being overcharged or short changed, usually by the young guy behind the counter. I never brought anything up cause its usually just $1 or $2. However, it did bug me a little. I usually dont ask forn a receipt, but I placed an unusually large order today so I requested one. I didnt think much of the transaction until I got to the office. They charged me for 5 items that i never even asked for. Suspicions confirmed! Never coming here again. That young man is a cheat and a thief. Please be aware if you decide to come here.

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