Update: I have to update my review. I went in for fillings and was handled with an older dentist…read more In total, I probably went back and forth about 4-6 more times. This was due to him not being able to locate the cause of pain, as he claimed he had filled all cavities and that it can take up to "two weeks for the nerves to not be sensitive" post-filling. Eventually, he said I might need a root canal. Well, after wasting an incredible amount of time and gas I ended up finding another dentist. They located the hole in my filling and filled it, as well as the other cavities. They told me that was the source of pain and that I definitely didn't need a root canal. I don't have the issue anymore, it was fixed in one visit with another dentist. I was also told I had periodontitis and would require deep cleanings every 3 months. This was also false, as confirmed by other dentists I saw shortly after. My teeth are actually in great shape. When I called them to get my records, they tried to tell me they couldn't "release" them to me. I ended up getting them anyway. Horrible team and staff. They're CON ARTISTS.

Dr. Rachel Wheaton, Harriman Family Dental 4-7-2026 My…read moredentist of 30+ years retired recently, so I am looking for a new one. This morning a filling came out, so it seemed like a good time to see a dentist. I had an appointment with Harriman Family Dental, Harriman, NY, near where I live this morning. The office staff is great, and the dental hygienist was excellent; very thorough and professional. I was seen briefly by Dr. Rachel Wheaton, one of the dentists on staff. Dr. Wheaton recommended 4 new crowns, which surprised me since I had just been examined by my old dentist 6 months ago. One of the crowns recommended would address the hole in my tooth from the filling that came out this morning. There was no offer of a shorter term, less expensive solution for the problem that brought me to the Harriman Dental office; only a $1657 crown. I indicated that I couldn't do new crowns right now and left for home. I later called to speak with Dr. Wheaton, but she was at lunch. I asked for her to return my call. Later I received a call from the receptionist who said Dr. Wheaton asked me to return to the office for a "consultation" and did not want to do a "consultation" over the telephone. I asked the receptionist to confirm that the doctor was unwilling to do a repair on the tooth, and her reply through the receptionist was that I needed a crown, a repair would not be permanent, and she would not do a restoration. So I am left with a hole in my tooth and a sharp edge until I can afford a crown; and I am less than pleased that Dr. Wheaton would not call me to answer my question. Allan E. Harriman, NY

This place is beyond ridiculous. I went in to compare to local competitors and I was in shock at…read morewhat Bracesetters thinks is acceptable in this market. It is almost as if they are not trying to earn your business rather that you should be so lucky to have them do business with you. The fact that the office looked like it was dated back to the early 90's should have been a huge tip off to how poor this business is. I was impressed by the complimentary water I received when a competitor right down the road offered the same treatment at almost $1500 less and there is a free coffee bar available at every visit. The wall papering and pictures of the office were as stale as the one dentist who talked to employees as if his work was not replicated in the area. The level of professional that my paper folder with black and white print outs that are hand written on when discussing treatment options were a nice touch. I'm sure they went to the dollar store to get said, unbranded and generic folders. While the same local competition provided me a fancy folder with color pages. The person at another orthodontist office, sat with me, typed into the computer the information and printed it out on the spot. I was even able to keep these papers and folders along with a bunch of office swag. I was afraid Bracesetters was going to charge me if I took the pen. I mean, it doesn't appear they want to waste ink or toner and write all over photocopied papers. In any case, this office is a joke. They are the highest priced in the area, they clearly do not want to give back to their patients, and definitely do not believe in keeping up with the times as the outdated office shows more about their business then the fact that they have been around for ages. I cannot speak to the actual work they put out however the other offices were beyond busy and Bracesetters was not as jumping. It could be because they do not accept insurance or any sort of assistance but rather drive a high price for service. Maybe the one of a kind ortho should go to one of the competitors for some tips and tricks on how to drive business. I mean the staff seemed to really try to sell me on the fact they have been around for a long time and the work speaks for itself? How? By cutting every single cost and not give back to the staff, office, or even patients. It seems as if they missed the mark in patient care, value and atmosphere. I am strongly considered Patcher Orthodontist located within miles for a cheaper treatment plan.

So far our experience has been wonderful, one year in for one in braces and the other getting them…read moresoon. Very honest up front about treatment plan, didn't try to push any devices that were not necessary, in fact they delayed my one daughters treatment until all adult teeth came in. The only reason we didn't give 5 stars is the hours, wish they had more available appointments for after school and weekends.

Do NOT pay her any money upfront unless she shows you the full Invisalign workup first. She tried…read moreto charge me over $500 dollars upfront. Other offices will do this for free. They're excuse was "everyone runs their offices differently". Additionally the same person that "sanitizes" the rooms also walks around the office holding a small dog. Unprofessional and unsanitary.

I give them a 3 star due to the fact that Dr Jacquie her self was rude to me. I have a patient…read moresince May 2020. Which started off crazy but anyway. Fast fwd to Nov 2020 when I received my set of sure smile. After waiting 6 months. Yup i waited 6 months (lets blame it on covid) They were produced and they didn't fit. Had to cut a pieceoff to wear. My top never fit around my teeth. They reorder me more due to their error. Prolonging this procedure again. Not getting the new set again. February 2021. At this point I had them off longe than on. Still receiving the new set of sure smile. That didn't fit, still wrong. Which now is when I start to see They are being weird. When I asked why. (Never got redone,) was forced to wear them without a good fit so that means all teeth weren't moving properly. Now we get to 11/2/22 the assistance walks into the room and says here's your retainer which was #40/40 from the set purchased. Which don't fit. I state i have a few issues still had gaps on bottom teeth. Assistant says oh let me get Dr Jacquie. Dr Jacquie comes into to the room and says without looking at my teeth. Yes teeth looks great. Let's get your retainer. I then state the issues I'm having. SHE instantly gets in defense mode. Dr Jacquie then stated well the sure smile only is 90%. Affective. Since, I never change the resting face I had. I state I didn't pay all that money for 90% . That's not what your prediction showed. Dr Jacquie then pulls up my original picture of my teeth, and say look that's a big difference. With a attitude. I state I paid for something I didn't get. I never said nothing change. I understand I had work to be done. That's what I paid for. I'm not happy. She looks at my mouth and say get a cleaning then come back. She never addresses me again. She looks in her computer typing something. The assistant then says ok maKe an appointment after your cleaning. Basically that was my dismissal. Dr Jacquie states please not until after thanking giving. Say to the assistant we will order a few more I guess. This is my 1st review will come back with the follow up ASAP. I actually liked my progression with them issues. Should've been addressed. Hopefully Dr Jacquie will make this rt.

This dental practice is the worst I have ever been to. Their dental equipment are outdated and…read moretheir dentists have no sense of compassion when treating children. If antiquated dental machines and brutal dentists isn't enough, this dental practice has very questionable billing practices. Please beware of this dental office and do further research in finding a better dentists in this area. I would not recommend this dental practice to my worst enemy out of compassion for my enemies. I wish I was able to give this dentist zero stars.

Terrible. Young looking man didn't do his job. Did not clean out decay but instead he just filled…read moreover it like it was a cavity. I now have a root canal that progressed to me losing my permanent tooth within just 2 days. If you have had any fillings recently I would get them checked out by another dentist because they don't want to bother doing the full job as long as they get out of work on time.

a few yrs ago, I took my son there! they were amazing - the Drs and the Staff! They answered all…read morequestions and were so helpful! I recommend them! they are the best!!!!

From the owner: Dr. Patel received his Doctorate in Dental Surgery from New York University's College of Dentistry…read more It was there where he excelled, graduating #1 in his class and receiving numerous accolades. He furthered his education by gaining acceptance into the prestigious Columbia University's College of Dental Medicine Orthodontic Program. In his final year, he was chosen to serve as chief resident. Being taught with both traditional and the most advanced orthodontic methods and technology, Dr. Patel is able to provide a modern, extensive approach to orthodontics. From clear aligner therapy to digital surgical planning, Dr. Patel strives to be at the forefront of the newest technology to provide the best care for his patients.

Dr. Sachdev is a fantastic and great doctor! I'm extremely pleased to be a part of the SFO family…read moreand my Invisalign treatment could not be going more smoothly. Easy payment plans, and great staff, everyone always greets me with a smile. Thank you !!

From the owner: We believe that each individual is a unique being and so we tailor our orthodontic treatment to…read moresuit your needs. Every relationship starts with a smile and we want to help you "Just Smile!" without holding back, as you connect with people. Our practice believes in helping you evolve to your fullest potential and we are committed to making it an enjoyable process with the superior attentive care that you and your family so deserve!!

Very nervous about Dentists Had an emergency and they…read morecalled back right away. Actually 8:30AM and had an appointment the same day Dr Tang ,Diana and staff made me very comfortable .Would definitely use again

I visited this dentist in January 2023 to replace my bridge which I had broken. I wAs told a…read moreconsultant was free. But after i arrived I was charged $200. For the consultation. The dentist took x rays, then put plastic teeth in my mouth. Said they had to be used for a year before I could get a permanent bridge. At home 2 days later the teeth fell out. I have gone back and forth for 5moths and still haven't gotten any teeth to stay in my mouth.$4000. I have had an infection. The dentist told me that they don't have equipment to x-ray my teeth so I will be seen by an expert in Monsey for another x-ray. $1500. More. I ran out of that place. Still no bridge.

New to the area, I needed a quick fix to a broken wire retainer. I got an appointment quickly…read more Their office procedures made me feel safe. Dr.Glaser is a warm person and talented technician who put me at ease and got the job done.

I started my Invisalign treatment a little over a year ago and not only am I impressed with the…read moreresults of how amazing my teeth look but also with the care, attention, and friendliness I've received from Dr. Glaser and his staff. Dr. Glaser and his staff will take their time to show you how to do your scans from home using their app, and when they say they will answer your messages at anytime during the day and night, they really do! They have made this process so easy and accommodating for me by changing my scan date when I've gone on vacation, and have answered every single question of mine. Dr. Glaser takes the time to listen to your concerns and will get the results you want and need! I could not have gone to a better orthodontist. Thank you!

I'm delighted with my new smile! I'm so glad I found Dr. Enriquez, and I highly recommend…read morehim!bExcellent prosthodontist. Before he started work on my teeth, he carefully broke down each step in writing for me, making it less stressful all the way. And his staff is knowledgeable and lovely.

Very nice on the phone but does not work with any insurance? That's questionable. I am just looking…read morefor a good doctor in the area that will accept my insurance.