I wish I could split the review into the on-site and online/phone experience. The doctors and…read morestaff at the facility are amazing, but God forbid you need to contact them as you can't. Need a prescription refilled, good luck. Need to contact a doctor for a question, maybe within 4 hours a cold nurse lacking empathy will call you. I miss the old pediatrics on Hudson pre-merger as that was an amazing practice - and those are the people in the office still which is why the on-site experience remains outstanding.

Dr Hough is the worst trying to bully me into give my 3 month old 6 shots; told me that if I didn't…read moremy "baby will die"

I started going to this office about 12 years. Dr. Evans is one of the nicest, knowledgeable, and…read morepatient specialists I've ever encountered. She has taken the time to answer all of my questions despite how busy she may be. I've also found the receptionists there to be polite each time I've spoken to them. Dr. Evans' website is also easy to navigate. Overall I believe dermatology offices can become quite busy since they not only conduct assessments but have to perform lengthy procedures depending on their patients' needs. I just came back from a facial with Carmen, who works with Dr. Evans. Her technique and room is kept neat and clean. I felt nurtured and relaxed from my treatment. I believe she has been in this line of work for 35 years. It was nice that throughout the facial she asked if I was comfortable. Also, I was pleasantly surprised that while I was waiting for my face mask to dry, I also received a lovely foot treatment as well. I highly recommend Carmen.

I have been going to Dr. Evans since I was a little kid (almost 2 decades). My entire family goes…read moreto her. She has an excellent bedside manner and treats you like a human, not just a patient through insurance. Her demeanor is kind, gentle and she also always has the best shoes. Highly recommend Dr. Evans to anyone needing a dermatologist. She's simply the best!!!

I love the physicians at Westchester Pediatrics…read more My child has had some fairly serious illnesses and also some learning issues and I feel he has gotten great care and I've gotten great advice at Westchester Pediatrics. They see the child as a whole person and not just a cough or a rash. I have often had to wait (ex a 2pm appointment can often turn into a 3pm appointment or once for me, even turned into a 4pm appointment when a child with an urgent issue came in). If you hate to wait (or have a tight schedule), it might be frustrating. When my child is sick or has an issue - I don't want to feel like I have to go home and look things up on the internet to confirm the pediatrician gave me all the options and was up on the most current guidelines, research etc. I trust Westchester Pediatrics to tell me what I need to know and that's it. For an anxious mom who is a compulsive looker up of things, that's huge. I trust the care - no need to look anything up.

Dr. Cohen and Dr. Rogers are the BEST. I am a first time mom and they are always available to talk,…read morecall back promptly and pencil you in with little notice. I've never had to wait long to see the doctor. A+

I have been a health journey , I was DX with ABPA ( Allergic bronchopulmonary aspergillosis. I…read moreinhaled some black mold and it cause me not to be able to breath. Dr. Lise Youkeles look me in my eyes told me I will take care you! I was unable to breath and no energy . Dr. Youkeles work on me and between Dr. Youkeles knowledge and meditations, breathing devices I have received a clean bill of health. My ct scans have shown my lungs are clear and infection is gone! Always able to reach the doctors when I have needed an appointment. Though the journey I have not been in the hospital or urgent care. I have received top notch health care. I highly recommend Dr. Lisa Youkeles if you ever need a Doctor. Thank you Dr. Youkeles this practice!

I have been seeing Dr Youkeles for 10 years and she is an excellent diagnostician and…read morepulmonologist. She takes time to explain and explore treatment options. Much better than the '15 minutes and out' model of other practices. I had a couple of rare and hard to treat conditions which she was able to find answers to. Nurse Juanita and the rest of the staff are friendly and helpful. Highly recommend.

I really like the doctors. They do take their time answering questions. I only gave it…read more 3 stars because of the staff at the front desk. They're rude.

Dr. Stein is really amazing! I worry a lot when my kid gets sick and I ask a lot of questions. Dr…read more Stein is always patient, kind, and answers every single question that I have. He's hands on and always says to call if there's a problem no matter what time it is-- he will be there. If we can't find the answer to why my kid isn't feeling well- he will do more research to find an answer. It's hard to find doctors like this so I am very grateful to have Dr. Stein!

Horrible experience. I have tried to schedule my son for a first visit with Dr. Avvocato for seven…read moremonths. I was told that she needs to review his medical records first and will be in touch. Despite countless attempts to follow up with her staff, I am always told that she is "away," "in a meeting," "hasn't had time," etc. I definitely do not recommend. The front office staff was also extremely difficult to deal with.

Our experience with this practice was, and continues to be, very strange and painful. In our…read moreexperience, they are not baby-focused, nor provide good service. We will not be going back. Specifics: When we went, they had an issue with the HVAC and the temperature INSIDE the office was 50 degrees. Despite all of the adults being bundled up, no one acknowledged the temperature, and the protocols were exactly the same - they asked us to undress our 1-year-old twins down to their diapers and to wait until the doctor was ready, and the wait was about 15 minutes. The doctor we saw was adamant that our kids should only be eating pureed foods, which directly contradicted what our pediatrician from Tribeca Pediatrics had been telling us. When it came time to do the two vaccinations, the doctor was painfully slow, and refused to even open the cap of the second syringe ahead of time, did not have the band aids ready to go, etc. so both babies were screaming unnecessarily. At Tribeca, our doctor had both syringes ready to go, and had a technique to give both shots at once with one hand to minimize the trauma for our kids. Despite sending full medical records for our twins prior to our appointment (since they will not let you make an appointment until a doctor reviews your records, and "approves" you as a patient), they had not uploaded the records into their own system so the doctor did not have any information during the appointment (while our kids were freezing). They also entered the gender of one of our kids incorrectly. Again, no apology or any sort of acknowledgment that this was an error on their part. Lastly, we've been trying to get our vaccination records from them. I called once to get access to the portal (which you explicitly have to ask for?), explaining that I was looking for records. The portal is slow, poorly laid out and looks like it was built 20 years ago. After realizing the records were nowhere to be found, I called again to have someone tell me they have to release the records separately. I asked for both twins records to be released to the portal. They only released one. Painful.

The doctors are nice however, they have missed so many diagnosis over the years. When my child was…read moregoing into school, they apparently forgot to mark down that he got an immunization because the school questioned if he had all of them. The doctor tried to look into it but could not find it. She said that she probably just forgot to mark it down. Another time, another doctor swore that my child probably had strep even though the test came back negative. Before we left, I asked about a rash he had and suddenly, they realized it was coxsackie. Another time, I asked about an issue I was concerned with for one child and the doctor wasn't concerned. 10 months later, we find out the other child has a major issue that we would have tested for 10 months earlier if the dr had taken my concern seriously and knew that it potentially had genetic implications for siblings. After we found out about the major issue, the doctors did not contact us to see how he was doing. I have reached out to them regarding this issue via the portal and they ghosted me. How do pediatricians ghost a parent? I had questions and suggestions so that other parents are not taken by surprise with the issue my son has and they ghosted me. We have seen every doctor in this practice throughout our long tenure with them and although they seem nice, they are not competent except if it's just your average check up.

There are four doctors in this pediatric practice. They're fairly flexible in appointment times,…read morebut it is a busy office and the wait time may periodically be lengthy. They generally avoid over prescribing medication, which could be frustrating for some parents, but probably is best practice for the child over the long run. When my son had an emergency illness and was subsequently hospitalized for three days, they kept in constant with me and the hospital to stay fully informed of his situation. I want to give special praise to one doctor in particular, Dr. David Costabile. He is extremely patient, listens to your concerns and thoroughly addresses all your questions no matter how minute. He explains everything in layman's terms and never throws medical jargon in your face. He has been the best health care profession that I've ever dealt with.

I was very impressed with Dr. Dyer. She is confident, knowledgeable and kind. After our…read morepediatrician misdiagnosed my son's problem I made an appointment with Dr. Dyer because she has an outstanding reputation in the medical community (I am a physician myself.) She did a thorough exam, reviewed all records and previous ultrasounds, and gave a detailed description of the diagnosis, therapy and outcome and spoke on a level that my son could understand. She also spoke to him privately (he's 16 years old) to see if he had any concerns or questions that he wasn't comfortable discussing in front of mom. It's obvious that she genuinely cares about her patients. I highly recommend her!

The office staff has a complete lack of professionalism. If you have the "privilege" of actually…read moreseeing the doctor, maybe you'll have an ok experience. I guess I'll never know.