I was very disappointed by what I witnessed during my visit. An elderly woman was looking for a map…read moreand appeared confused. Instead of treating her with patience and respect, the cashiers were rude to her and even laughed at her. It seemed like she may have been dealing with memory issues or dementia, which made their behavior even more upsetting. Everyone deserves to be treated with kindness and dignity, especially elderly customers who may need extra assistance. Watching staff laugh at someone who was clearly struggling left a very negative impression of this location.

Josh is actually Joel. Sorry LOL I have continued to take my car to them and are satisfied at…read morethis point. When I get some money put together I will be bringing in my '88 Daytona Shelby Z. A mechanic friend worked on it and I think they may have "fixed" the repairs made by my now retired Dodge guy and now won't start.

I was in need of a new A/C compressor on my Hyundai Tuscon. Peak performance had the best quote on…read moreyelp and they delivered! The job was done super quick and they must of checked out the rest of the car because I got a call saying they noticed my oil filter wasn't on properly and had no oil! They were able to get that taken care of before I picked up the car. If you want a fair price for a quality job, all without your car being held up all day, check out peak performance!

Peak Performance Diesel is the go-to for vehicle repairs. Their skilled mechanics fixed my Jeep in…read moreunder 24 hours, demonstrating their impressive work ethic and expertise. The auto mechanics at Peak Performance get the job done! I highly recommend 5

Thanks to Shepherd and the crew for repairing my tire in a pinch and get me back on the road!read more

Eric is the best person when you have a problem with your car! As an 85-year-old woman, he takes…read moreaway all my worries, has his mechanics fix the problem and still treats me so well! The best place for me.

Our check engine light came on and we have an extended warranty so we took it to the shop that was…read morerecommended by our warranty. Things started getting weird when the shop said they would call and they didn't. This happened 3 times. Then they said that they found work that needed to be done. They told us things were really bad, but provided no misfire codes they just said it was not running well. We had not noticed that it was not running well. Then he said that our catalytic converters were misfiring like a "mofo". He asked one of the techs to run the codes and this took over an hour. They could not find our keys. I offered to let them use our other set to get the codes for us. Then Lee was very unprofessional and was talking about how he was going to have to have a conversation with another tech who they suspected locked them in the tool box. He showed us the computer and it said that the catalytic converters were bad and misfiring. When he showed us the computer it said "(000 misfires)". Meanwhile the mechanic found that the transmission was leaking and that was approved by the warranty. Later in the week while they were working on that they found some other issues. While they were waiting for the warranty's answer they put the transmission back in and charged us for 3 hours of labor. Upon talking to the warranty company we found out that they approved to pay for those 3 hours as well so they were double charging. The warranty decided to cover it to cover us as their customer. we were later charged $268 in admin fees for 4 emails between the owner and the warranty company. The warranty company sent us time stamps on that conversation and it did not take all day like they said it did. On top of an admin fee and double charging we were charged $292.80 for them to clean the mud off the bottom of our truck, bolts "that were no longer usable", lines and fasteners, and removing dirt so the bolts would be flush. They also charged us $20 per bottle of cleaning supplies and they cleaned it using break cleaner, which is like $4. They said they gave us a discount, but their numbers were never matching up. It also took them 4 hours to run the numbers. We were told the vehicle would be done at noon and we called a little after noon to get an update. They told us they were still crunching numbers and taking the truck for a long test drive and it could be picked up in about 45 minutes. Over the course of the test drives while they had our truck they used close to a half a tank of gas. We got there around 1 and they were still running numbers. The owner showed us all of your emails and made himself sound good for "going to bat for us" even though we said we were cc'd on the emails. Then he gave us a tour of all their work to make themselves look good. He also admitted that our catalytic converter did not need changed. The numbers were not ready until a little before 4. Over the course of us working with them Lee mentioned multiple times how horrible warranty companies are and how he believes they are a scam. There were definitely some shenanigans going on at this shop. On top of this there was a little bit of cash in the center console that we forgot to take out and it is no longer there. Thankfully it was only like $25. There are multiple reviews stating that things were stollen. They have signs saying they are not responsible for lost or stollen valuables while the car is at the shops. We were assured that our truck was ready to go and should run great. They knew we were going on a trip across the state. We took off for our trip and the engine light came on when we arrived at our destination. We went to run the code and it was for the part that they had fixed. We called them as soon as they opened and told us to take it to an AAA certified mechanic in the area. They were thinking that the truck likely needed more transmission fluid. They said that torque converters come pre filled, but when we talked to another mechanic they said that is not true. We took it in and they determined that the transmission was shot. They also were trying to figure out the exact work that Top Tech did and upon looking at the invoice we got they told us we got ripped off. We asked Top Tech to communicate with that mechanic and they refused to call. We called Lee a couple times and he kept saying he would when he was not busy. The other shop that it was at called our warranty company and they decided that we likely could baby it home. Since Top Tech did not contact the shop like they said they would. We just paid the bill even though they said they would cover it, but they stopped communicating. We got outside Missoula and broke down. And then we took our truck to a mechanic that my family has used for years and they determined that the transmission was shot. They looked at the transmission and noticed that Top Tech should have also looked at some of the lines connecting the transmission because those were leaking.

Worst ever! Charged me $850 to replace a battery and not fix my car. They never called me, and…read morenever had authorization to change my battery!! Liars Never go here!!!

Have taken my Subaru Outback there twice, once for brakes and once to replace a damaged wheel…read more Both times the work was done promptly and at a reasonable price.

Bought new tires for my camper from this shop, trusting they'd sell me what I needed. Less than 6…read moreweeks later -- and with under 250 miles on them -- one tire completely failed. Turns out they sold me under-rated tires meant for lighter trailers and speeds under 65 mph, and they didn't even match the specs of the original tires. When I went back, the sales rep argued they "don't make" what I was asking for, had an attitude the whole time, and still blamed me instead of standing behind their product. It's clear they either don't know the tires they're selling or just don't take the time to match the right tire to the right trailer. If you buy from them, do your own research first -- don't assume they'll get it right.

I have a 1984 VW camper van - the Vanagon Westfalia - I love it! Eric and Kelly and their team…read morefearlessly jumped in when I needed an oil change and fuel pump. no fear!! they are courageous AND courteous! they got the work done quickly and it didn't break the bank! truly worth every penny! in an age when everything is being bought up by chain stores and private equity - it's nice to go somewhere they know your name and they have interest in making the community a better place! thank you guys!!!

Took it in and asked them to look at my power steering system since it was leaking. They charged…read more$600 for diagnosis and to change the power steering return line because it was busted (which now that I've had to work on my power steering system, I know it's fairly easy to do. Not worth what they charged me). My power steering is still leaking after their repair. My power steering pump has almost completely gone out, and was noticeably going out then too I just didn't recognize the signs at the time. They mentioned nothing about the power steering pump despite me telling them that I was having power steering issues and there being obvious signs. Will not be taking my car back.

Have had a great experience with these guys, we bring all our vehicles to them. have had issues and…read morethey always made it right. very proffessional.

didn't fix shit on my truck and it broke down 3 hours after I got it back and lied about a bunch…read moreof stuff shop is a fucking joke Collin was very unprofessional and Jermey make sure I will never take car or truck there ever again wacth out cus I had to pay 2 grand to get my truck shipped bc they decided to lie about fixing shit shop is a joke

I needed to get my car aligned while I had it in Billings today. I had an appointment at another…read moreshop but they refused to do it when they saw it had "cameras and sensors" that they didn't have the proper tools for. I called browns at 3:40 pm and at 4pm it's was being worked on. They did a good job and got it done by 5pm. Thanks!

Brown's Auto Repair (West End) was recommend to me by a friend that really trusts them. My…read moreexperience was that they were highly professional, courteous, kind and gracious. I would highly recommend them to anyone tired of being taking advantage of by the bigger auto sales dealership repair centers. Brown exceeded my expectations and now I AM A LOYAL CUSTOMER. Thanks, Manager-Chuck!