Thanks to Shepherd and the crew for repairing my tire in a pinch and get me back on the road!read more

Eric is the best person when you have a problem with your car! As an 85-year-old woman, he takes…read moreaway all my worries, has his mechanics fix the problem and still treats me so well! The best place for me.

Took my car in for a transmission flush and the guys and gals where amazing. They all worked…read moretogether to get me in and out quickly. I would definitely recommend this friendly group to anyone. Their attention to detail earn my return business. Keep it up!

This is the only Master Lube I use. The people do such a great job, they check everything to a "T"…read more And they are so friendly!!!! They are the BEST!

Only place I have gone to for tire, alignments, etc., for many years. They are always kind and…read morehelpful. They get thevthe job done quickly and efficiently and never question the warranty. Nice people all around.

So no kidding low key thus is the only place out of like 5 I called tht came to help me after…read morehours. I think I hit a construction cone in the middle of the road n it busted my valve stem off, which made my tire go completely flat in like 5 seconds. 100 to 0 real quick. Middle of fucking no where, surprised I had cell service. So luckily I got in touch w shane, who is my hero right now. Really nice guy, at least he was willing to come n see if he cld help. Otherwise I wld be totally fucked. He replaced our valve stem n was able to put air in it , unfortunately there were bubbles so now we gotta wait till mrning to leave. Thank you again shane, so appreciate u n ur service.

Excellent service, impressive integrity, great value! Erik…read moreand Jake responded promptly to my request to charge the A/C, replace the battery and solve the check engine light issue in my 2008 Mustang. The work was completed quickly after I approved the costs via a phone call from Erik. I picked up my car and drove to the grocery store whereupon the check engine light came back on when I left, so I immediately returned to Tire Rama. Right away Jake had the car back in the shop and the mechanic looked for the code to no avail. Erik had gone for the day, and I agreed to schedule a return appointment. I was prepared for having to spend more money, but within just a few hours Erik called to say they had replaced the aftermarket O2 sensor from Napa with the more expensive sensor from Ford and after test driving, was confident the problem was resolved and there would be no charge. I am very pleased to have my Mustang running smoothly again and grateful for the excellent service from the crew at Tire Rama. I'll be returning to Erik at Tire Rama on Grand for all my automotive needs.

9/10/24 Eric was so nice on phone, got me in right away my…read morecar was dangerous to drive. He was concerned for my safety & they were determined to find problem even when it was difficult. When I picked up my car they even showed me the hose they replaced that had a huge tear. Great shop, good price for repair, & even better staff. Will definitely be back.

I got there wish 2 vehicles in front of me waited my turn, the 4 employees washing looked…read morelethargic,it was almost as if they were drugged. I don't know how a business can turn a profits long as it takes to get 1 vehicle done. I hoIipe they can keep the doors open, because this is the only place around. Might need to spark a little enthusiasm in the guys. HOTSHOT MIGHT GET IT DONE

We've been coming in here for a long time. Service is really good. We do oil changes. Truck washes…read morehas gotten even better in the last year. Definitely worth your stop in very friendly people also.

Great service. They did not try to hustle my mother for additional services so that alone makes it…read morea 5 star. Gentleman who helped us was very informative - kept it brief and straight to the point. Wonderful place to get a oil change.

Not sure what happened to the excellent customer service that once existed at the main Street…read morelocation? I'm not going to go into great detail but I won't be returning to this location and these gentlemen should not be getting paid for hanging out and sitting in their cars. Not one car in any of the bays. Nobody was waiting and they were too lazy to actually do all of the inspection and finished out by not vacuuming or cleaning the windshield. When I went into pay they didn't even want to review the inspection results or everything that they did. They just wanted the the payment and before I could even finish paying all three of them were back out the side door sitting in their car. Just a bummer, it used to be so different there! It took less than 10 minutes to complete the inspection and the oil change. I'm not sure if I even got a new oil filter so I'm taking my vehicle elsewhere tomorrow to have it re-looked at to make sure everything's intact and full.

They provided everything that I needed and offered me things to drink and a ride if I needed it.read more

I was driving cross country when my car started stumbling and the check engine light came on. I…read morecame to these guys and Jon, although he was swamped, came out and checked codes. He determined that it was just a loose plug wire (thanks previous mechanics), and sent me on my way with no charge. What a stand-up business.

My wife got her oil changed here yesterday. She went from there to meet me for dinner. We were…read morethere maybe an hour and when we came ouy there was a large oil spot under the car. I drove there first thing this morning at which time they said it was the plug seal. This is ridiculous that it was done correctly the first time. That is me having to take time off work drive 90 miles round trip and eat all the expenses because the job was not done correctly the first time I have pictures and they unchanged my wife to a 120 oil change when it should have been 59. Nothing was checked or topped of until this morning. This is a classic case of taking advantage of a woman. I will posting pics to social media

I drove in today for an oil change during the busy time of day. Upon arrival into the bay, a…read moredisturbance broke out. The management staff did the best they could to de-escalate the situation. The other staff kept calm and continued their duties. The gal working on my vehicle took really good care and apologized multiple times, making me feel important even though there was intensity all around and law enforcement was even summoned to the business. I compliment management and staff for receiving training for any and all high pressure situations. It was evident of everyone working together as a team and getting the job done!! I recommend the LAUREL MasterLube to my friends and family.

Quick and friendly service - Slight miscommunication…read more I came in around 4pm on a Tuesday for an oil change and was serviced immediately. I was out within 35 minutes. The techs were friendly (Christopher, Austin, and Ronald) and Darrell explained the full inspection in a respectful way that let me know what was going on without pushing additional services that were not necessary. Would be a 5 star, but had a miscommunication about their ability to install a front license plate that does not have pre-existing holes.

I've been on a roadtrip for over 2 weeks with my Mercedes Sprinter Winnebago Revel RV. I been…read moredriving for over 5k miles and its been over8k since my last oil change. I still have about 2k miles till I get home so I thought it was time for the oil change. I picked this jiffy lube because of its 5 star rating and there's a reason why. As I drove up Dylan the manager came up to me and advised me he had the oil but not the filter and directed my to a local auto parts store. When I returned and it was my turn he immediately started the process. His crew quickly and professionally did the job in over 98 degrees weather. I highly recommend this Jiffy lube!

took my truck in for a rebuild on a transfercase was told I was getting all new parts and all I got…read morewas the hole covered with epoxy and charged me 3000 dollars wouldn't recommend to anyone!

Our transmission warning light came on and we were on a cross country trip heading to SD.joe helped…read moreus quickly and diagnosed the problem ,fixed it very inexpensively and even got us a deal on a near by hotel as it was too late to drive to SD.he was kind ,honest,and so helpful .we were so grateful we stopped at his shop