As former inn owners we were VERY impressed with the hotel...and slept very well…read more Where to start? Everything exceeded our expectations which are high. We were booked in for five nights.... We asked for a quiet end of corridor room and were given one however it overlooked the side of a square and thus we thought it could be noisy....how wrong we were. The glazing is superb and despite having two doors out to balcony we heard nothing. The room was compact but very well designed having enough furniture to be useful but none to get in the way. The small bathroom had a deep tub with excellent shower over it. A small fridge kept my quickly delivered small jug of fresh milk cool. We travel with our own tea bags so did not use the in room espresso machine on this occasion. The bed with an excellent king mattress, pillows and linen were top notch. It is rare to find such a good selection of pillows in a hotel these days. Most importantly the room preparation crew did an excellent job and the whole hotel was spotless. Being give some custard tarts, a small bottle of port upon arrival and a bottle of red vino for our last night were lovely touches. ALL the staff we came across were friendly and helpful and the waiters in the restaurant were delightful and chatty in the best way. We ate in the bar one night and found the selection of foods to be very interesting and tasty. Breakfast buffet was exceptionally managed and never looked unkept or swamped and provided a plethora of foods including some excellent yoghurt in little glass jars as well as a impressive selection of hot and cold food. Would we return....you bet as the hotel is central to most of the sights in Lisbon and right opposite the train station for trains to Sintra. We left for the short taxi ride to the airport and hour too early as Lisbon airport which was exceptionally busy, seemed able to cope with hordes of passengers until you get to your boarding gate where seats are at a minimum.

I only spent 1 night here, but I would come back if in the area again. The location is terrific…read more The view from our room was fantastic. The staff was friendly and accommodating. The room was on the smaller side, but the amenities in the room were nice. They will provide bottled water daily. The rooftop deck has a nice view and I could see relaxing here after a long day of sightseeing. We had dinner at the rooftop restaurant, which was excellent. There is no gym, but they do offer access to another gym in the area.

Although we have just started our stay this place is luxurious and very posh! Our room includes…read morebreakfast - fully stocked mini fridge that's refillable- free welcome cocktail- walking distance to nearly everything- beyond clean - robes n slippers to enjoy while staying and a well appointed room ... I could go on n on . The staff is extremely friendly and helpful and even gave nice recommendations on authentic dining options! Opulent is the word of the day for this place! We got to the entry and a pleasant young man greeted us took our bags and ushered us to the check in desk!

This boutique hotel s located in the Baixa neighborhood. The location is one of the best things…read moreabout staying here because so many areas are within walking distance. The hotel was clean and the staff made the experience extremely pleasant. Everyone we interacted with was so helpful and welcoming. When we first reached the hotel, the Uber driver let us out at a location that wasn't exactly in front of the hotel. As we were walking, we got turned around and called the hotel to let them know that we couldn't figure it out and one of the front desk's associates actually came out to find us and walk us back to the hotel even helping us with our luggage on the walk back to the hotel. If you're visiting Lisbon and want to be located in an area that has so much to offer and with so much energy, I would recommend this hotel

After a week of traveling through Europe, this was our last stop, and I enjoyed staying at this…read morehotel. The staff was friendly and responsive. We had issues with our AC, and the front desk agent came to help us even though the engineers were gone for the evening. You managed the room through the TV, and our TV was not turning on. Like others said, the toilet situation is a bit odd; you can hear and see others use it. There is a curtain, but it doesn't stop you from hearing it. My favorite part was the gym and sauna. There was a beautiful view looking out into Lisboa, and I fell in love with this view at the sauna! and the gym equipment was clean and up to date! The bartenders downstairs are also lovely and upfront and go above and beyond to make you a good cocktail or ensure you have the perfect glass of wine. The Metro station in front make is convenient, and a few good coffee shops are around. It will take you 20 min to get into old Lisboa or the waterfront.

When I read that this hotel has a free sauna with windows overlooking the city, I immediately hit…read morethe button to make reservation!! Yes, the sauna and hamman, along with gym and pool, are on the top floor of the hotel and open 24 hours. It's pretty nice to end your day with a relaxing sauna gazing out at a night time cityscape. Then head down to the bar for more fun. Or like me, grab some snack and select a drink from their wide selection (many local beers, as well as imported ones, for 2-5€) and retire to the comfy bed. It's also very cool that you open the door, the room slowly comes to life welcoming your return. Electronic blinds, phone charging pad, cool gadgets to please your inner geeks. Room is rather spacious. The bar and first floor lobby is really happening too, day or night. Sleek and comfortable chairs to sit in, plenty of computers, there's even a corner with a large table for meetings. Location is also excellent, with metro and bus station almost right in front of the hotel. The Saldanha metro stop is on both yellow and red lines, which is awesome as it means fewer transfers, and the red line services the airport (though it cost us only 6€ by Uber). Continente supermarket is in the street behind the hotel. Plenty of shops and restaurants in the area. As other says, the toilet and shower are in round pods, which can feel claustrophobic or awkward to some. There is a curtain to section off that part of the room though, and if that's not enough privacy, you two probably should book separate rooms. Definitely will consider staying here again.

Brown's Central is boutique hotel and in the perfect location in Lisbon. It is easy walking…read moredistance to almost everything. There is no parking but a car is not necessary. We did have a car and the hotel recommended a good underground lot about a 10 minute walk away that was not too expensive. Our room was smaller but it was very efficient and well appointed. The room came with complimentary teas and Nespresso pods plus a large 2 liter bottle of "still water" and a gorgeous bathroom. The pillows, bedding and towels were fantastic. The water pressure was wonderful also. We were there in August and the air conditioning worked well also. The room also had a ceiling fan. The restaurant and bar was really good also. They have an incredible hamburger. Browns also has a coffee shop nextdoor. Brown's Central is in the heart of shopping, restaurants, coffee and pastry shops. However with all this, our room was quiet. The staff was friendly and accommodating and made great suggestions for dinner.

I would call this a boutique hotel but with big hotel personality! Not sure what our room was…read morecalled but it was small but efficient and well appointed! It comes with complimentary teas and nespresso pods a large 2 liter of "still water" and a gorgeous bathroom. They have a nice funky vibe kinda retro actually bar area and each new guest gets a welcome drink - it's a refreshing slightly sweet drink! It's seems to be in the heart of shopping , restaurants, coffee n pastry shops and all sorts of things! I like to people watch so this was great for me The staff was friendly and accommodating and made great suggestions for lunch.

We stayed three nights after a cruise. American Express Fine hotel. The Concierge reaches out to…read moreyou before you arrive and can help you book tours. We let them know of our 9:45 am arrival and greatly appreciated that they had a room ready for us and even upgraded to a city view. The room was a comfortable size with a large table and two chairs. The Fine hotel welcome gift was three maroons each representing different tastes of locations in Portugal with a small bottle of port - really nice welcome gift! For night lights, if you leave the closet door open, the light is motion activated and the vanity mirror light can be left on. The shower was in the tub with high sides. There is a toilet and separate bidet. My two dislikes were: It was difficult to get to the toilet unless you closed the bathroom door or squeezed around the door, since the toilet was behind the door. The other was the shower - you had to get into the tub to turn on the water, so you are likely to get some cold water on you unless you knew exactly how to adjust the various knobs so the water came out of the handheld showerhead vs the overhead shower or the faucet. I appreciated the Nespresso espresso maker and refrigerator and bottles of water. I also appreciated the new boxes of tissues when I showed an empty box due to my cold/bronchitis. Wonderfully plush slippers - I think the best I have felt in any hotel. The hotel is on the "Champs-Élysées" Portugal version street with luxury stores and tented vendors on the weekends. It is a short walk, 10 minutes, to the Parque Edwardo VII park where the Hop On/Hop Off and Cityrama Gray Line tour buses are located. I was impressed by the breakfast buffet every day and the staff. We came first thing and also one day towards the end - the food was always fresh, refreshed, and delicious - with eggs, breakfast meats, cold cuts, cheeses, waffles, and beautiful fresh, sliced fruit and several fruit juices. You can also get coffee or cappuccinos. The staff was always attentive, whisking away a used plate and giving you fresh silverware. We ate at Seen Lisboa and Cervejaria Liberdade Portugese restaurants enjoyed the cuisine.

So disappointed in this hotel, the rooms smelled like old smoke rugs in the main room and my room…read morewere filthy. You couldn't even walk on them with your bare feet. It is a tired hotel and the check-in hostess could not have been less helpful This was a very bad start to my vacation saving grace was the location. I can't stress how bad and smelly and dirty. This place was a close inspection.

- Excellent customer service - Quiet Neighborhood location…read more- 5 minute walk to train - Clean with stylish rooms I would stay here again when in Lisbon.

I cannot say enough nice things about this hotel! Not only…read morewere the staff friendly, helpful and professional, but they even bagged up lunch's for us on a morning that we had to leave super early for a tour. The decor is absolutely beautiful and reminds me of Moulin Rogue in Paris. The rooms all have Burlesque themes. Our friends renting the "Dressing Room" which included an armoire of hats and bustier's for a dress up session. Which we did! We were so excited that we bought dresses just so we could have a fun photo shoot in the Dressing Room. The food in the main dining room was amazing! I had snacked all day so I just got a salad - but oh what a salad it was! It was covered in yummy goodness from nuts to goat cheese to croutons to chicken. My friends ordered steak and seafood dishes. Everything was delicious! My room overlooked a courtyard and was extremely quiet. Thank God, because I am a light sleeper. The hotel and our rooms were spotless. The hotel was obviously remodeled because it sparkled and dazzled. You would not know that from the outside. So, looks can be deceiving. Lastly, the price was excellent & included a large buffet breakfast. Sadly, I forgot to take a photo but there was a plethora of breads, salads, eggs, bacon, cereals, fruits, cheese, coffee, teas and juices etc. Everything you would fancy in the morning. If I ever come back to Lisbon, without a doubt, I would stay here! Next time, over the weekend so we could take in the burlesque show! (it wasn't running on the Tues/Wed night we were staying).

Would stay here again when we come back to Lisbon. It is grand, clean, and welcoming. I absolutely…read morelove the lighting in my room. Bathroom was spacious, sparkling clean, and well stocked. There was a mini fridge, mini bar (filled on demand), coffee machine, a kit to shine shoes, a safe, and an area for luggage. I didn't get a chance to check out the saunas and pool, but others said great things about them. Gym is not huge, but it was never crowded when we wanted to use it. Amazing breakfast buffet. Food was fresh, and there were tons of options. Desserts were so pretty and yummy. Bread and Friend coffee shop next door to the hotel was a bonus. Overall, we had an amazing 3 night stay. Thank you!

Clean, modern hotel with a nice location. Amenities include an indoor and outdoor pool, a spa,…read moregym, meeting rooms and a bar. Friendly staff and excellent service. The shower is amazing!

Such a lovely hotel to stay in, located in an upscale neighbourhood. From the moment you walk…read morethrough the doors, you feel welcome. The staff are super helpful and inviting. Spent a week there and it felt like my home away from home. The suite I stayed in was immaculately clean, spacious and elegant. They have a breakfast buffet, which offers up a variety of foods to choose from and top notch Portuguese coffee. Everything you need is within walking distance, be it the metro, bus stops, mall (Ingles Corte) or restaurants and cafes. Keep in mind that if you're exploring the city, nearby shops tend to close relatively early.

Stayed here for Easter 2017 with my parents. Our rooms had slightly different setups but both were…read morenice and modern. Breakfast had excellent variety and looked great every morning. Staff was very helpful and polite. Rooms kept nice and clean. The bathrooms were better than I expected, trendy even and had everything needed. The location is very good as you only need to walk a short distance to get to the next train stop and the nearby gardens are beautiful. Walking around in the neighbourhood was also a real treat. There is a little café across the street from the hotel lobby that's owned by a lovely local family/couple. We loved sitting there for a cold drink or snacks and a less "touristy" vibe. For an almost opposite vibe you can also head over to the starbucks at the El Corte Inglés down the street and grab a drink and a snack there.