My Dell Latitude Light Gaming Laptop constantly stopped working, froze and took forever to restart…read more He took the time to understand the problem. He restored window 11 and applied many upgrades. He offers reliable, efficient, and professional service. I couldn't be more satisfied with the service I received. The quality of his work was OUTSTANDING. If I could give 10 stars I would. If you have a problem with your Laptop, don't waste your time anywhere else. Just go to Derrick PC Repair in Columbia, SC. I will definitely be returning for any future needs.

Derrick is the best, he fixed the charging port for a Lenovo thinkpad in less than 30 minutes, he…read morealso helped back up all my data. He's super nice, definitely recommend. I got a second pc from his as well.

awesome! James fixed my computer within minutes and he was so nice. I 100% recommend him.read more

I accidentally dropped my computer and cracked the screen and had been looking for a place to take…read moreit to get fixed. I was ecstatic when I found out about this company through a Living Social Deal that they advertised. I purchased the larger of the 2 deals, $69 towards $139 worth of diagnostics, repair, etc. Although my Living Social app steered me a little past the location initially, I laughed it off with the young lady at the desk. She was very courteous and professional and answered all of my questions. James did a wonderful job with repairing my screen and got my computer back to me quickly. I would definitely recommend their services to anyone!

I can't say enough about the care this guy puts into his work, he's helped me out in multiple…read moreoccasions for both my business and personal devices. He's straight up- he's not going to advise that you put a ton of money into something that isn't worth it just to make more money out of one job- and he's personable which does make a difference when you're already stressed and needing something to work right. I highly recommend this service, thanks again brother.

From the owner: Welcome to Friar Art's Tech Repair! Specializing in PC and Phone repair localized in and near…read moreGilbert, South Carolina. I provide quality customer service at competitive rates. Services include: - Custom PC building/consultation - Remote or in-person PC and Phone repair, cleaning, and maintenance - Virus removal -and more! Tight budget? Unsure of the problem? Direct message on facebook, text, or call the number provided and we can work with you! All questions, comments, and concerns welcome. Be hearing from you soon!

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

Update tablet returned on 8/19/26…read more Wtaf!!! My tablet was taken in charged screen working with minimal cracks to the screen. The tablet will now not come on AND my screen is majorly damaged. They ordered 2 screens with no success in being able to fix my screen, fine, but to cause significantly more damage is ridiculous and terrible customer service. Needless to say, I am absolutely disappointed, dissatisfied and disgruntled concerning the care and level of neglect that my tablet was handled in. Disgusting!!!!! I'm aggravated. Tablet has been there for almost 2 weeks and I keep getting the run around. After this tablet is fixed I will never use them again. This has been the worst experience! Screen was ordered they told me it came in and the tech was working on it, now today they say they have to order the screen again. For what reason? did you accidentally break the one that was ordered? No explanation just sorry we had to order another screen and we don't know when it will be here. What the fuck? Would that suffice if this was the other way around? Terrible terrible terrible. Definitely getting my refund for the stupid insurance plan- I cannot and will not be without another device for 2 weeks or more.

Complete rip-off and utterly unprofessional - do not trust them with your computer…read more I brought my laptop PC in for diagnostics because it was having an issue of showing no video output to the screen or attached monitors. I specifically told them upfront that I'd already run some trouble shooting test myself in order to try and diagnose or resolve the issue. They said they could still test and see what the issue is and charged me their diagnostic fee, only to tell me later that they "confirmed" it was a failed video card - by the exact same basic testing I'd already done at home for free. Felt like a total waste of money from the start. I naively assumed they would be doing something more advanced. They were very slow to diagnose my machine and when I came in to pick it up they had to put it together while I waited. Fast forward a year later when I opened the case myself to remove the drive - and discovered the original RAM sticks were completely missing! They had never reinstalled my 16gb memory at all, leaving a 4gb single stick in my machine. I immediately contacted them to report this and asked if they still had my original RAM on hand or could offer any remedy (refund, replacement, etc.). What followed was weeks of chasing them down - unreturned calls, excuses about being busy, not having the authority to resolve the issue, and an otherwise unavailable owner being the only person that could decide how we fix this issue. . Finally, after persistent follow-up, they told me the owner reviewed it and said they "couldn't do anything" because too much time had passed. Seriously? They steal (or lose) my components, charge me for work they didn't do, and then hide behind "passage of time" when called out a year later? No accountability, no apology, nothing. This place is either incompetent or deliberately dishonest. Save yourself the headache and money - take your business anywhere else. Never going there again

My 80-year old parents brought a cell phone into this store for help placing a small SIM card into…read morethe tray. They charged them $50 for 30 seconds of assistance. SHAME ON YOU for taking advantage of elderly folks lacking the dexterity to take care of such a simple task.

10/10 in every way. I am pretty good at working on my most of my stuff but I can not solder for the…read morelife of me and they are ALWAYS very friendly and more than happy to help. I recommend them for everything and anything computer related!

Stephen was transparent, understanding, approachable, and made me feel like my computer issue was…read morehis issue too. I'm tech-savvy in some ways, but I know very little about the inner workings of computers. After spilling some (very little) water on my brand new MacBook Pro one night, I called That Computer the next day when it didn't turn on. I had a huge 2-day job interview in San Antonio. A big presentation, and my flight was 2 days away. Ultimately, the store couldn't fix my computer - the board was fried...but I will enthusiastically recommend to anyone who has computer issues. Stephen listened to my situation, asked me questions, and explained my options. I wasn't hysterical, but I was distraught so I asked him if he would help work through my options (rent a laptop? Buy a new one? Wait patiently hoping this one could be revived in time?) He was extremely open with me about what he (or any computer person) would be able to do for my Mac. He helped me work through what I should do given my situation. I felt fully informed, and despite my lack of knowledge re: computers, he never made me feel stupid. His immediate advice helped me make the best decision without wasting money and time. The second he realized it couldn't be resuscitated, he called me so I could make other arrangements. This store will be my new Genius Bar whenever possible!

William was most helpful and resolved my computer issue quickly and his customer service is superb…read more I highly recommend this company looking for computer repair. He was efficient, respectful, and expedient. I give them a 5 star rating!

From the owner: Free Diagnostics. Also offering data recovery, mac repair,…read moreIT services and other computer services.