Heyyy... 3 years after my review and they finally did an upgrade haha They still have the BEST…read morehoney gold wings. They also have dough bites on their appetizers. They were okay. We got the chicken and I was disappointed they weren't more flavorful. Pizza is still just as fresh. The service is still excellent. The new look is a modern feel with grey instead of the bright colors. You're either going to hate it or love it. I like the change and think it looks nice. They did take away the game machines. Which I'm sad they didn't fix or replace them but I'm sure those machines are costly. Either way, we'll continue to come eat here when we crave wings and pizza!

I placed an online order for pickup and paid ahead. The confirmation said my pizza would be ready…read morein 20 minutes. I gave them extra time and arrived about 35 minutes after ordering. When I got to the counter, I was told they never received my order in their system-even though the money had already been taken out of my account. I was also told they couldn't issue a refund since they had no record of it. The explanation kept circling back to their "new computer system." I chose to wait while they remade my pizza, but as I stood there, I watched multiple orders get delayed or completely derailed. One family, who was already seated when I arrived, waited over an hour and ended up leaving without ever receiving their food. Meanwhile, another customer who walked in after me did have their online order show up correctly. To be fair, the staff was clearly overwhelmed, but they were sweet and doing their best in the middle of chaos. After another 30+ minutes of waiting, my pizza finally came out. As for the pizza itself: It was good..I'd give it a 6/10. I paid an extra $2 for jalapeños, but there were maybe three or four on the whole thing, and I could barely tell they were there. Definitely not worth an hour and fifteen minute wait or nearly $30 for a small.

Hey other pizza joints -- take note of the plate and silverware! A real plate! No plasticware! None…read moreof that ridiculous round little metal plate that most pizza places use that doesn't sit evenly on the table and it spins and spins. None of the paper under the pizza on your plate that disintegrates if you try to cut your pizza. Such novelties! This is the first time I've eaten in here. I've gotten it to go many times and I have always been pleased. Tonight, dining in, it was all right. Certainly nothing to write home about. Our waitress was nice. The inside of the establishment is a bit dated and could use a facelift. The green walls are not very appetizing. The booths are not very comfortable. There isn't a lot of seating. The food tonight was not as good as usual. I generally think this place is really good. Tonight, the crusts were a touch overdone. And the crusts had sort of an odd aftertaste. I think it was the oil on the bottom of the crust? Maybe the oil is getting old and tastes off? Also, I got the spinach ricotta topping. I normally really enjoy that. I love spinach. So I paid for the spinach ricotta (which is charged as two toppings) and it, too, tasted...off. I actually scraped it off my pizza. You know when spinach has been in the refrigerator too long and it gets that kinda unpleasant taste and smell? Yeah. That's what this was like tonight. So overall, this is a restaurant I enjoy. Tonight didn't work for me.

This is the second time the have got my order wrong. I called them to let them know this time and…read morethe manager or owner told me I was stuck with it because the girl repeated my order back. They also forgot my extra bread and gave me a umsweet tea to begin with. This establishment has went down hill and will not be returning.

They have some pretty good pizzas here. I honestly stick to…read moremy usual pizzas, either Sausage and pepperoni or the Medley with black olives "it's my favorite". But I haven't tried anything else and the fries are always hot and crispy too. Honestly, this is probably one of the best tavern style pizza place I had in MS thus far. And the reputation is well deserved here, their staff is cool too. They have a sit down area to dine in too. I believe they also serve beers. The ambiance is a bar style vibe. Plenty of seating. And they also have bar.

the best pizza wings beer and salad sandwiches ever and excellent service family owned and loves…read morethe community. the pizza is really good always fresh and delicious and hot.

Delightful! The pizza is simply delicious. The establishment is at a very busy intersection and in…read morethe back of a building and that's really the only reason we don't come here a lot. The inside ain't nuttin fancy. Strong NY theme. It's a little dated. Booths and tables are small. But the pizza is heckin good. Our family of four got an order of garlic knots, order of wings, and two medium pizzas...and we had nothing left at the end of the meal. The pizzas are sizable but two young adult men can do a number on it. I wouldn't say come for the ambiance or for impeccable service. (Both are fine.) Come for the NY pizza.

Updating 2 years later. Food is still great! I love that you can get a large slice of any pizza and…read morea large salad with a drink for a very reasonable price. The salad was a bit watery this past time though. I got another tiramisu and it's still one of the best I've had. My youngest son and I enjoyed our lunch outside on the patio. It was a perfect day for it. Service is still good. Everyone has always been nice. No issues.

Service and food were exceptional. The store was clean, staff very friendly and knowledgeable…read more Always service with a smile.

I delivered my own pizza. This is the worst place if you expect good service. The order was placed…read moreon the app. If you don't mind waiting for two plus hours for your order this place is amazing. I stay four minutes away. It's my fault for expecting them to be professional. The pizza was below average at best. Guess I should have just went to Little Caesars down the street.

Visited this PJ on yesterday and the service was so bad, I lost my appetite for the dang pizza. My…read morehusband walked into the store, he was the only one in there. Two guys walked in behind him and not only were they greeted, they were helped before my husband. My husband just let it be thinking they didn't know he was there first or just human error. He stood there, another guy walked in and he was asked if he could be helped. My husband then asks, "am I invisible?" A nice young guy from the back came and proceeded to apologize and help my husband. We are black and each person that walked in after my husband and was greeted and helped were white. It is too hard not to think its a race thing. PJ isn't a big store in Horn Lake, there is NO WAY they didn't see my husband standing there. We left and called the manager, Katie, and she apologized profusely. But it is always the experience that someone remembers, the way you made them feel! I am writing this review b/c I saw how it made my husband feel...we will not be back to that one.

One hour and 30 minutes for the pizza to arrive.....after calling the store an hour after I ordered…read moreit! Completely unacceptable. It's not a busy night. It's a weekday. Choose your pizza option somewhere else. Complete B.S.! I will not order from papa John's ever again. I do not recommend this location! Seek other options.

Workers were not helpful at all, and were very rude at the window. After that I get a pizza covered…read morein grease.

Great service and good food. The lady that took our order was friendly and quick at her job.read more

Good food.. service was always good. Did they close down? Very disappointing if they left the…read moreoutlet. Was the only good eating space there

Horrible service! I was treated like garbage by the young, immature manager! Yelling and screaming…read moreat me and my grand children for getting more than 2 pieces of Halloween candy! I will never patronize this store ever again! I would rate them - 5 if I could.