Was trying to find a place to keep my cat while I was out of town for work and Canine Country Club…read morecame through so well and took care of my Biscuits! She adjusted well to being outside of her home and seemed content as they sent updates and pictures. The staff were so kind and flexible as my flights kept getting changed and I had a family emergency, so I had to adjust my flights. I would bring her back here anytime as everyone and everything was great! Do not be turned off by the neighborhood surrounding this spot, it is a gem! A must for your fur babies!

Used their services a few months back...I had a positive experience. My wife has small tortoises…read moreas well as our pug. This place was friendly enough to accommodate us bringing in the tortoises and they watched over them while we were out of town. Staff seem friendly enough and my Pug Kohl seemed to have a great time here.

Took great care of my pups. They looked going and they were tired when they came homeread more

Obsessive crate times…read more I am able to watch the cameras for two of my friends fur babies. I have tracked and noted each crated times and supplied them to the friends so that it can be addressed. Once it was brought up to the staff, their fur babies have not been crated. Staff informed of the 'crated' times and why: * 5 minutes if acting up (like a timeout) * 12pm - 2pm during lunch / camera off Which is completely understandable. I have noted a number of other fur babies being crated for long periods of time and I feel so bad for them. This is why I want to 'share' so that each owner can monitor the fur babies. Most of the staff, I feel, genuinely like canines. I can appreciate that a large group of canines can be overwhelming. That said, it should not be acceptable to crate them. My hope is that this will prompt additional owners to watch the webcams and monitor their fur babies. I am also hopeful that this will be taken as 'constructive / teachable' for the staff. This is why '3' stars not '5'. 5.20.2022 - updated with photos, poor fur babies that have been in the crate longer than the time allowed, it is a large number of fur babies, maybe shorten the number allowed so that the fur babies don't have to be crated. 5.24.2022 - updated with two photos, again of fur babies being crated long period of time.

I just got done boarding my German Shepherd for the first time in five years. He did very well here…read morewent on a slight hunger strike lol but second home. Pet Resort communicated with me every day and let me know how he was doing picked him up, but it was a very good experience.

I realized it's been several years since J reviewed. I have taken my dog here for approximately 9…read moreyears. This staff is by far the upmost professional, caring humans. They care for your kids like they are their own. I never worry about my boy. Kristin that works up front is just a doll. And Ruth always seems to take care of my stubborn boy. She never complains. If you want to go away with no worry... please come and do a tour... and I promise you ... this will be your pets home away from home.

The care my pet received they were f sad I attentive and loving. They cared for Peanut and made…read moresure he was clean and ate his food

They don't return your calls Like they promise to. I took…read moremy dog to them for grooming before and they did a great job. I wanted to continue to use them but when I called for an appointment they said they had to check with the groomer and never called me back..twice. It is unfortunate.

My dog absolutely loves having tons of room to zoom around! It's the best seeing her get to stretch…read moreher legs and really let loose. She has met other dogs who have become friends! She gets so excited when she knows she is going. It makes such a difference for their energy levels and overall well-being. Definitely a necessity for a happy pup!

Ms Gina and South Mountain Boarding came highly recommended. Blue Jean always has fun. If I leave…read moreher overnight, I will get an update on how she is doing. If I'm curious or missing Blue Jean, I will text Ms Gina and she is highly responsive and happy to provide me an update. She only takes a limited amount of dogs so you should book in advance. Also, she makes sure your dog has its shots up-to-date. I appreciate South Mountain Boarding to look after our pup when we are away.

Dr Ray is absolutely amazing! She is very kind and thorough whenever our pack needs a check-up…read more Dr Ray is especially patient with our spicy Chihuahua. The team at the Center is always so patient with our dogs. I'm glad they are located close to our home, and I know my babies will always get the best care. Thank you all so much for all that you do!

I started coming here when we became new raw chicken owners (Sphynx cats). Started with Luna in…read more2021 and then Lila in 2023. From day one we have been treated with nothing but professionalism, compassion, and kindness. As I was a new pet owner I had lots of questions in which they would always patiently listen and answer in layman's terms. From the moment you step in then the front door to the actual visit in the exam room you and your pet will be treated with the professionalism you would expect from a medical facility. They accept care credit which helps and the appointment scheduler in their website is convenient and easy to use. I am glad we found Phoenix Vet Center and your pet will be as well!!

Seeing that my last review for this resort was in 2015 (and that it had a different name back…read morethen), I figure it is time for an update... In the past eight years, a lot has changed, but much has stayed the same including the fact that this luxury pet resort is super trustworthy, professional, and a fabulous option for your pets to have a vacation while you do the same! Some of the selling factors as listed on their website include: -24/7 security and fire protection. Air Conditioning and monitoring. -Special flooring for comfort and cleanliness. -Playground equipment and play pool with artificial grass and canopies for shade. -Integrated HVAC system and monitoring to ensure safety in summer months. -Special epoxy flooring system with non-porous finish to keep pets cozy and protected from bacteria exposure. -Park style landscape features playground equipment and a play pool. -TVs in the buildings play pet-friendly shows to provide comfort so that your pet feels right at home. -Shade canopies and misting systems so your pet can lounge leisurely with the intense Phoenix sun kept at bay. So it had been awhile since I'd utilized Jet Pet, but I remembered loving them previously and trusted them again while I was away in NYC for a wedding with my husband. I left my kids and my older dog, Georgia with my father in law for the weekend, but decided to treat Neymar, my 8 month old puppy, to a staycation at JPR. Based on the report card I received, the pictures that were posted, and how tired Neymar was when I picked him up five days later, he had an absolute blast! I swear - he was sad to leave when I drove him home! I'll definitely return for boarding... and perhaps even some doggy daycare too. Thanks to the fabulous staff at Jet Pet for taking good care of my pup!

Have been coming here for about a year now and the first time I've ever felt compelled to write a…read morereview! I board my pup here and have always been nervous prior to coming here about having him stay somewhere without me, he can be a handful. Everytime we hop out of the car he's so excited, and met with friendly smiles, not sure I could take him anywhere else! Just writing this to let others know this place is very trustworthy and take care of your pup as if it's their own!

Everything about this place is awesome…read more When you see people walking in they are so happy and do are the dogs dogs cant wait to get to the back with the handlers

My fur baby has separation anxiety really bad, but Ernest, Rachel, and Linda, make him feel…read moreextremely comfortable. He loves his "pup cups" and I love seeing all the pics they take of him.