My experience at Little Lantern clinic has been wonderful and I highly recommend them. I had a big gallstone in my gallbladder, and Dr. Lukose was recommended. He did my surgery and the day after I literally felt no pain or discomfort from the surgical incision, to my surprise. I've had 17 surgeries throughout my life, and Dr. Lukose technique made this surgery by far the most painless procedure I've ever experienced. I didn't even need to use the pain medication he prescribed me. Not only is he now my full-time family physician he is also taking on my gastrointestinal issues as well. Thank you Dr. Lukose and Little Lantern for taking great care of my health needs. read more

The absolute worst doctors office I've experienced. Good luck getting a hold of anybody. Every number you push to try to get a hold of a doctor, to schedule an appointment, to get a refill is always invalid, which, then you would attempt to do the online services,and you pull up an invalid page as well! I would never recommend anybody that needs true help to go to these doctors read more

Little Lantern Clinic - Gastroenterologist Near Me - Carrollton, Texas

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I'm very disappointed in their lack of professionalism and patient care. It appears that Little Lantern Clinic has closed, and they haven't given any kind of explanation to existing patients. I had an appointment scheduled in early February, and when I showed up the doors were locked and I couldn't get through to anyone on the phone. read more

Little Lantern Clinic - Sign on door says "Castle Hills Medical Group Now Accepting Patients of Little lantern clinic" - Gastroenterologist Near Me - Carrollton, Texas

Wanted to see me for every prescription refill. Only reachable through answering service. Unclear about which office my appointment would be in. (Different parts of town). Oddly, there is a ring camera inside exam room. That's not normal. Business shut down without any notice. I found out when I went to my appointment and there was a note on the locked doors. Had to find a new clinic and reorder my meds. Now they are sending me poorly spelled text messages asking me back. read more

Little Lantern Clinic - Gastroenterologist Near Me - Carrollton, Texas

Appointments were easy to make but it was kind of hard to understand the person on the phone. The doctor was ok but seemed like he had somewhere else he wanted to be and kind of rushed. read more

Update (They made it worse): Was finally able to get the call center from India to give me the number for the owner of the clinic, Dr. Lukose. I called him, thinking that he would care about his own clinic and would want to make things right, but instead I was yelled at for 15 minutes about how much money this guy makes per hour and how it is not even worth his time to speak to me. He refused to correct the billing charges and told me he would only do that if I deleted this review, and if I didn't then he might just cancel the insurance billing and send the $800 bill directly to me ($400 for the visit I went to, and another $400 for the 30 second phone call regarding the needless test results). I told him that was not going to happen, then he proceeded to tell me multiple times that he was going to sue me for defamation. I asked him to name one part of this review that was false, and he refused to do that and just told me again --------------------------------------- Horrible experience, this place should be investigated for fraud. Go anywhere but here! I went in for a yearly checkup and to get a referral for a physical therapist who I had already been seeing (Texas law requires a referral to be treated for more than 10 days). I had already been successfully treated by the same physical therapist for the same issue 2 years ago. I explained all of this to the doctor and simply asked for a referral and he dismissively told me that I was wrong and there is no way that a physical therapist would be able to help with that issue. He said in his experience, the only two causes could be Diabetes or low Testosterone. I explained to him that I have a very healthy diet, I workout 4+ days per week and there is no chance I have either of those. He would not give me a referral without running labs for both of those, even after I reemphasized that the same physical therapist had already fixed this exact issue before (sure seems like the doctor is getting a kickback for these unnecessary lab tests he forces onto patients). The doctor also didn't bother telling me these labs would be an additional charge and not included in the yearly exam. After I agreed, because I didn't have time to find another doctor to get a referral from before my physical therapy appointment the next day, he begrudgingly wrote the referral and told me "You can waste your money however you want". (FYI doctor... It's a month later, treatment is complete and I'm back to 100% so maybe try opening your mind once in a while and stop assuming you know everything). A week later, the office called me to confirm that the tests were normal, over a 30 second phone call and told me I did not need to come into the office for a follow-up. A week later, I received a bill from my insurance that The Little Lantern Clinic charged them $400 for a follow-up visit, and not even the correct charge for a regular, primary care physician visit. They billed it as a "Specialist visit" so they could charge even more! I called the clinic and they told me "We consider that phone call as an in-person office visit and that's how we bill it". After some arguing back and forth (I can't even comprehend how greedy you have to be to try to justify charging $400 for a 30 second phone call), the billing department finally agreed to cancel the charge, but it would take 15 days and they will call me back when it's removed. Not going to hold my breath since they promised me a call back twice last week and never bothered calling. On top of all of that, the doctor wrote a prescription for my Psoriasis (skin rash) and I was told by the pharmacy that it could not be used in the area around my eyes. I had a spot pop up just below my eyebrow and called the clinic to ask if the doctor could write a new prescription for a lower strength version that I could use in that area. I was told he couldn't do that without me coming in to an office visit so he could see what it looks like (and so they could bill another $400 for something completely unnecessary). Guess what doctor.... It looks exactly the same as every other Psoriasis spot on my arms that you looked at! Not something you have to see me in person to know what it is. Avoid this place at all costs, or it will cost you more than they advertise! read more

I don't recommend this doctor to anyone... I've only been to this office twice and both times he talked over me, didn't offer any educated advice and was super quick. I felt rushed and I didn't feel comfortable asking the questions I needed to because he didn't give me much of a chance to talk. My first appointment was because I felt sick, he just looked at my throat and said what it was, didn't give me a COVID test or anything. The second time is when I had to come back to see my test results from my blood being drawn to check my overall health. I paid a co pay once again just to be treated the same way and leave with a paper I don't even understand. I can do my own research but my doctor helping me understand would've been amazing. I'll never go to this office again. read more

Worst experience ever for my mother. Very unorganized, chaotic business. The details are extensive. No temp checks or covid-19 related questions. Team doesn't wear masks..etc The clinic didn't even have periwipes for ladies when collecting urine samples. The manager handed my mom clorox wipes. Are you kidding me? Wtf read more

Dr. Lukose has terrible bed side manner. I asked to have my hormones checked due to symptoms and immense and rapid weight gain, and he told me that wasn't necessary and he couldn't do that, my hormones were fine and I gained 20 pounds in two months just because people gain weight. I had to go to another provider and get blood work, and guess who was right.... Me!! Also, they owe me a refund for a procedure and I can not reach them. I have also requested this refund multiple times and haven't been contacted back. I will be reporting them today. read more

I am trying to contact little lantern clinic for past one week for refill of medication for my mom .no one is answering phone and today I visited the location and it seems they have left the place I am very upset and totally shocked how do I get refill of medication for my 85 years old mother! Very irresponsible and unprofessional. 0 rating read more

My prescription was due over a week ago, and there was NO WAY to get in contact with the office. Little Lantern Clinic disregarded the duplicate pharmacy request; and I was out of a critical medication(that is recommended to not be stopped abruptly). After a week without medication, I drove to the office. To my surprise the inside of the office looked vacant (at 11am), the front door was padlocked, and mail was piled outside the door. Horrible! The doctors and staff changed every free months...that should've been my clue to find a new PCP office. read more

This place is consistently bad. Their service is awful. Their phone system never works, the mix up appointments, and the providers seem to think you can just come in for blood work and follow ups all the time. Please avoid this place read more

Dr. Lukose lied to the police that I threatened to hit him. I would not sit while we discussed my lab results because I have inflammation so he called 911 and lied. Cops would have killed me if I had been there when they arrived because of what he lied about. He does not value life. Biju Lukose is a sheisty insecure unethical practitioner which is why I've reported him to the medical board. The whole practice is crooked. Don't go here. read more

RUN! Dr Luckose is a scamming lie. Awful doctor once was an old employee who was treated awful I once worked for his hospice company as well and he let go of the whole company with no notice or explanation also disappeared for a few months over an unexplained "heart attack" I'm pretty sure he was dealing with some major scamming from his "employees" back in his home country that have access to ALL your information from DL,insurance,Social security etc. how do I know this because when he re opened he offered me a job as a receptionist for his clinic in carrolton and trained me for 2 days then reopened and had me deal with all his upset patients that had no explanation to why he closed and did not return any phone calls or emails, come to find out during my training I realized he has a team in India that has access to all your private information and he is definitely just worried about the money. He would have me schedule people back to back so he would get paid more those words came from his mouth. He could care less about actually healing someone. Trust me save yourself the trip and don't go here!!!! read more

I used them for a few years, never had a problem and I could even exchange texts with Sebastian! It appears that they merged with US clinics and are unreachable now- nobody answers the phone, emails or anything. I recently moved so I'll find a new place. read more

Horrible office staff that answers the phones! Sebastian is a real piece of work! He does NOT listen or empathize with you nor show any concern about your needs. Zero interest in helping or offering any kind of customer service. He needs to be reminded that patients NEED HELP! He talks over you and just does not budge when he says that he can't help. Tells me that they are too busy to answer requests from pharmacies!! What? Tells me that I have to call the office each time I need a refill a week before. Even after I tell him that the pharmacy reached out to them three days prior to the weekend as medication was needed by Sat. He literally says I have to wait until Monday! Does he not know how medication works!?? I will NEVER call or step foot in this office again, because of the useless men that work there! I will inform my employer of my experience and hopefully my fortune 500 company will remove them from the network!! read more

If the human field of medical is anything like animal medical, there are going to be surgeon Biju Mathew Lukose worst doctor ever so unprofessional he enjoy seeing patient naked in the OR. I have no clue who give this man doctor degree he put patient in pain when they are under operation room and do not give them any info on procedure before surgery. read more

I love this clinic !! The staff is very friendly and welcoming. I have had the best care here and would highly recommend them. I use this clinic for primary care but also had a surgery done by Dr. Lukose. He has amazing surgical skills and he really took his time making my stitches look neat. I felt safe the whole time ! read more

This clinic has a disrespectful staff member! - I was recently at the clinic for a checkup, since I was very sick for some weeks. I ended getting checked out and everything was fine until the next day. I got not one but three calls where a man was asking me to pay $200. (Mind you I have insurance, so they provided the money for the previous checkups). I requested a statement to know what I am paying for because I did not know the reason for what I was being asked to pay $200. After the first two calls the man got angrier and said that if i did not pay, I would not be able to talk to my doctor, which was very important to me because the doctor was going to inform me of the status of my health. He said I would no longer be able to speak to my doctor if I did not pay the $200, even after I said I would be fine paying the amount, as long as I got a statement on why I am paying the amount of $200. He then got angrier and hung up saying that even if I called my doctor directly, they would not answer to my needs. Nobody has called me so far, it's been 8 days since I went to the check up, it was extremely disrespectful that they care more about money than me who was having asthma problems and that they would not even give me a reason for having to pay $200. (The doctor that attended to my needs was very nice at my checkup I cast no blame upon her). The only people I am mad at are the billing department and the man that cares more about money than someone's health. - Karla Salguero. read more

the staff of the facility was awful they had no skills of making appointments or keeping track of the patients the surgeon himself was a nightmare to the medical field I went in to have surgery done when I asked him how long the procedure would take he said he had no idea he is money hungry racist and from what I had found out not very well trained the receptionist the doctors the schedules are all his family this is not a family-owned business this is a family run scam I wouldn't trust my canine here never mind a member of my family they have gotten my blood work confused with someone else's not only that but they had put me on medication that I did not need just to raise the bill and tried to make me pay out of pocket and I have no copay read more