DO NOT GO TO THIS DR! She is rude, dismissive of your thoughts or feelings. They put you up in…read morestirrups 15 minutes before your exam. All the while people are walking in and out of the room. She is pushy and in a hurry. You have no time to ask questions as she just looks at you and walks out. No Pamphlets to explain anything and she is not willing to talk to you. She spent all of five minutes with me. They called in some antibiotics (or so they said) I called them several times while I was standing there waiting at Kroger. Well as of 230am on a Saturday I still am still without my medicine. This Dr is the very worst Dr ever!

As a patient access manager myself I completely understand the rush and hassle of this business but…read moreby far this is the most incompetent office I have come across. By looking at the reviews it's very clear that I am not the only one whose experience the awful work ethic presented by the office staff. I was not greeted upon entry, the women were not wearing masks, I was not screened before or during my visit for COVID-19,didn't know if the woman who take my weight and height was a clinician or not because there was no introduction. In addition, to terrible service I didn't even get to see the doctor because apparently I didn't have a appointment after confirming the day before? Overall Poor service.

Shoutout to Dr Nguyen and her staff! Local community heroes that really help make patients feel…read moresafe and well attended! I love the use of the Patient Portal app because it works perfectly to make communication with my providers easy peasy and timely. I have a lot of confidence in the care of Dr Nguyen, because she lets me provide my subjective input and adds her objective assessment to come up with a effective plan of care. I like being able to have a voice in my healthcare and Dr Nguyen helps facilitate this feeling of well balanced care. I have been here a year now and I have been connected with several excellent specialist under the care of Dr Nguyen. She helps me by knowing that she has good communication with her consulting physicians. She is my safety net and I am truly thankful for her excellence!! God bless this wonderful staff!!!

I came here from a recommendation of our kids' doctor. The…read moreattention to the patients is great. This is because the practice is fairly new and they have few patients. For us this is a great way to start with a new doctor and stay for a very long time. The staff is very friendly. The wait time is minimal due to the few patients. Dr. Davalos and Evelyn (nurse) speak Spanish which is a plus for my wife. I don't know if the rest if the staff does, but I'm sure they can direct you with someone that does. Dr. Davalos is very detailed and explains everything so that you can understand it. I am very happy that we came here. I hope the service level stays the same for years to come.

Dr Chang is a phenomenal physician. He has been my doctor for over fifteen years. He always takes…read morethe time to carefully go over labs, discuss any changes in my baselines and check in with how I am feeling emotionally as my condition is complex. I credit him for saving my life! His NP is well qualified and easy to talk to now that Dr Chang is transitioning into retirement. I want to thank him for many years of exceptional medical care!

When going to the doctors office for a checkup, it's rarely enjoyable and even stressful. The…read morefront receptionist really added onto the stress by her tone of voice and attitude. First of all, i didn't know the vase of plastic flowers were pens and your terse answer of "the flowers" put me off a bit. I grabbed a flowery pen and filled out the info except the highlighted "Pharmacy info" because i didnt have one that i use. I sit back down and she exasperately calls me back up like a 3rd grade teacher to a student who knows already why he's in trouble. When she tells me to put ANY pharmacy, i just tell her i dont have a phone number or address of any pharmacy and that my phone is dead, "Can i please charge it". There is an unused cord right in front of her and she asks me if ive been to a Doctors office before. After she tells me, "Then you know they dont charge phones", Im fed up and ask for my info, D.L., and insurance back and just leave. I didn't care to see the doctor at that point. That receptionist was the face of the office and i KNEW at that point, it was just better finding somewhere else.

I wanted to update the review. They did take care of the issue with my missing medication. It was…read moredelivered to different location and they were able to fix the issue. I appreciate the effort of their staff and their accountability regarding the error.

I tried to schedule an annual wellness visit, but I was informed that appointments for annual…read morevisits are booked out for the next 3 months. Although there appeared to be available time slots on the calendar, I was told those openings are reserved only for follow-up appointments. It was frustrating to see availability that could not be used for preventive care visits.

Great experience! Despite the weather, I was able to get scheduled for a quick PCR test with…read moreresults the same day! Wonderful staff who were quick, friendly, and professional!!! I would highly recommend this facility for Covid and all medical care!

Great experience thus far. The staff is very pleasant. The facility is clean and organized.read more

Love Dr. Calvert. However, I have had a terrible experience with the office and their ability to…read moreA) answer the phones and B)engage me in a professional and courteous fashion. I hope I can get this resolved so that I can actually see Dr. Calvert again soon. In particular, I spoke with an individual named "Matrix" who was the rudest person on the phone I think I've ever spoken with. This conversation followed 3 calls in a row previously in rapid succession where I called, waited, and got hung up on after waiting in the call queue.

Charles is far more than our family doctor, we all consider him a friend. He is caring, astute and…read morewe'll versed in current issues. We will be moving to another state in the year to come and Charles is one of the benefits we will consider a loss once we have moved. Irreplaceable!!!!

My child's pediatrician, Dr. Kalyani Raja offices at this location and we love her. She has been my…read morechild's pediatrician since she was a few months old and now she's a teenager. Dr. Raja provides excellent patient care and genuinely cares about the health and well being of her patients. Any questions that we have she gladly answers and gives sound advice and information. Dr. Raja's staff and the office as a whole is also helpful throughout the office visit or via phone or the online portal. I trust my child's care with Dr. Kalyani Raja.

My primary care doctor has been Dr. Bryan Wasson, DO for nearly five years now…read more When I first found Dr. Wasson, I was working in a miserable working environment that was not only miserable because of the hostility of the workers but the unreasonable use of the Air Conditioning at 62 degrees year round. I ended up with bronchitis and walking pneumonia three times in six months. Here is why I give Dr. Wasson 5 stars. He is one of the few doctors I have ever consulted with who actually realizes we might know a tad about our own bodies. What a concept? Right! Here is where we found this realization. I have been susceptible to chronic bronchitis for most of my life, an affliction I share with my mother. And both of us, over the years have figured out that there is a tell-tale sign of impending doom... a metallic taste in our mouth that won't go away. The first time I went to see Dr. Wasson, I complained about a metallic taste in my mouth. He gave me an antibiotic, a weak one and sent me on my way. Two weeks later I had full blown bronchitis that was borderline walking pneumonia. This time he gave me a couple of shots and some medicines to get me well. He wrote this metallic taste phenomenon in my chart. Every time since then, I just call and say I'm tasting metal and he gives me the full treatment before I have a chance to get really sick. Only once have I been given a prescription from Dr. Wasson where he didn't give me a sample or a coupon. And that one time was one of those days I was thoroughly glad to have such a great doctor! I had full-blown food poisoning. I had been attempting to take phenergan for a couple of days to no avail. I had both suppositories and pills. So this day Dr. Wasson gave me a prescription and sent me over to Las Colinas Pharmacy where they created a phenergan cream that I could rub on my arms. Because if you have been getting sick for 3-4 days you have to be able to get the medicine in you where it will stay, if you catch my drift. Dr. Wasson's office has always been able to work me in anytime I was sick...and they were very quick and thorough when I needed to have my pre-op screening to make sure my heart, my lungs and everything else was healthy enough for brain surgery. I thoroughly recommend Dr. Wasson if you are looking for an internal medicine doctor.

Please do not use Dr. Eva service. With my personal experience she is unethical when it came to…read morebilling my insurance company & myself. She doubled billed both of us & will not admit to the mistake. That is how she is trying to make extra money. She also tried to hard sale me on products that were not medical related. Very weird experience. Save yourself headache.... Stay away.

Dr. Klima is great. She combines a no-nonsense approach to medicine with humor about the realities…read moreof life and the human body. I've been her patient for years and have always been given all of the time I needed at appointments, which usually start on time or very close to it. Her office staff have been great to deal with on insurance billings.

The practice is Texas Family Health Coppell and 3 years ago I sent them an internal message stating…read morewhat bad experience I had there. Their staff were rude and unfriendly but the doctor, Dr. Coxsley, is great. I moved out of the area but recently moved back to Coppell and naturally I called trying to see a familiar face. The MA at the time told me Dr. Coxsley was not seeing new patients, I called mack a few months later and come to find out that MA lied.... what really happened is that the practiced "dismissed" me as a patient. I called Monica the practice manager but she never returned my call. I called again a month later and again was told that the practice dismissed me and that Dr. Coxsley made that decision. I think it's crap you leave honest feedback about your staff 3 years ago and you are never allowed back there. Staff come and go all the time but Dr. Coxsley is still there. She is a great doctor. you would think that the practice would call me and ask me what happened what can they do to make it better, etc., but no they did not. It's a shame they can get away with doing this. I tried to email corporate but this is a big business.... never heard back from anyone. I can not recommend this practice as they are shady.

My family has been going here for over 15 years always with good service until today. My…read moreappointment was at 8:00 am I got caught in traffic and was speaking with the lady checking in at 8:08 and she told me I had to reschedule because I was late. All the years I have been early like they requested and the first time I'm 8 minutes late they won't see me. Never again I'll find another Doctor.

I've been in healthcare as a provider for over 25 years and this facility has without question the…read moremost abysmal abhorrent customer service Ive ever seen. I've tried to call them roughly 15 times the last week and left 4-5 messages asking them to please call me back for questions about my bill and they neither pick up the phone, nor call back.

The entire team too such good care of me! It was the most caring and professional team in a clean…read moreand warm environment. I'd go there again if I ever needed to.