Super, period. Excellent service. Knowledgeable, fast, friendly professionals. Pricing is always…read morefair.

Excellent service every time, I wouldn't go anywhere else. These guys go the extra mile.read more

Scheduled a 30k service for my 22' VW Tiguan. Usually a $300+ service at VW. Fred is so honest and…read morethe air filters were still perfect and did not need replacement. Shocked at the $106 total. Hard to find an honest shop these days. Choose Tuffy Ocala Fl.

Friendly professional and honest service can always be had here! Have brought cars here fir years.read more

The staff at Tom's are friendly, professional, and FAIR. They worked around my crazy schedule,…read morefound the issue and it was a warranty part, and sent me to the dealer with the diagnosis Info. They could have done the repair,charged me and I wouldn't know the wiser. Kudos they have a customer for life

A very reliable, hardworking and a trustworthy team! They Know what they are doing and greatly…read morepriced, I will continue to bring my car here for any mechanical needs!

They did a super job on my 4 wheel alignment. Let me explain why .... The technician did the…read morealignment, drive the car, comes back and says it isn't to his standard. Pops that bad boy back on the rack and tweaks it more. Takes it out and drives it again ... Good to go. Just the fact that he was interested and determined for perfection sold me right there.

We've been bringing three family vehicles to Kelly's Auto for a while and were happy in the past --…read morebut recent experiences have been very disappointing - prompting our first review. We were charged quite a bit for preventative maintenance, and immediately afterward, the steering wheel started shaking -- something that never happened before. When we brought it back, we waited two days with no updates. After a long hold on the phone, we were told they found nothing wrong. Oddly, the A/C felt colder when we picked it up, suggesting a test drive may have just happened. Another vehicle took nearly two weeks just to get in. Once dropped off, they forgot we even brought it in, quoted repairs we didn't ask for, and never called when it was ready -- a recurring issue. The staff is friendly, but communication and reliability have seriously declined. It feels like they're too busy to care, and that's disappointing after being loyal customers for years.

I was visiting my mom from out of state and driving her suv when the pressure gauge came on the…read moredash that I had no pressure in a rear tire! I happened to be driving by PineyWoods automotive and pulled in. Even though the mechanics were on a lunch break, Jean had them check out my tire pressure on all four tires to let me know that it was just a sensor, nothing wrong with the tires. So much appreciated!! Will be back for regular services! 5 stars!!

they were given a simple job of clearing the drain tubes on the sunroof,on my H2 hummer It still…read moreleaks. They were given a job to repair the AC control unit instead it they cracked the dash on my H2 I was told it was a new control unit it was a remanufactured unit and shorted out the amplifier on my Bose stereo system their answer was take the fuse out of the vehicle, so the amplifier would not run the battery down!! so now I have no radio or OnStar workingThey even forgot to tighten down the shifter knob so when I left, I put it in reverse and I was holding the shifter knob in my hand, terrible experience and yet I gave them one more chance to do brakes. once they brought up the orders, they refused to do any work on the vehicle and promptly sent me out the door !!!!! the total for those services was over $3000 and none of it was done correctly I would not trust them with an oil change. The receptionist has no idea what she's doing. job was planned a week in advance!!I would avoid this place at all costs or it will cost you.!!!!

This is the BEST place for Auto Maintenance and Repair. They are kind, empathetic, COMPETENT and…read moreAffordable, and do all they can to ensure you have a safe vehicle for you and your family. I Highly recommend this Auto and Fleet Service Center.

I have been there 3 times ..with unrelated issues .... that says something right there…read more always receive great service and a fair price.the owners Frank and Ryan are easy to work with and completely explain the work you need and just as important the work you do not need Their prices are far below that of dealerships. I cant recommend them more highly Paul

It was easy to make an appointment; John was able to answer all of our questions. They performed…read morereliable work at a fair price. They also did a complete inspection on our vehicle

Craig is absolutely horrible! Malibu for a noise in the front and check engine light they didn't…read morefix anything on my car and give me a bill for $1215! Our sales guide Don was great, but their service and customer service in the service department absolutely horrible

Listen I'm in Ocala for a travel assignment, my car started to cut off for no apparent reasons, my…read morehusband found this shop online for me based on reviews, I dropped my car off and they diagnosed the problem and had my car back to me in two days, it hasn't driven this good in forever! If your looking for a shop that offers great service quick turn around and a shop whose not trying to empty your bank account then give them a call!

Recently told higher paid employees to take a pay cut to stay on, or leave. Well they left... Now…read morethey are advertising that they are hiring. Your work will be done by unskilled kids. Once they are experienced, they will be gone. Ocala auto does not want to pay for skilled employees. Not a reputable business. Very bad to basically fire paid skilled workers for less skilled newbies. Stay away if you really want quality work from skilled technicians.