Dr. Nutt-Taylor in my experience embodies the old school mentality that the doctor doesn't need to…read moretell the patient what she's going to do, and is not interested or willing to listen to anything that she didn't do right or explain in advance. Like it's her practice, she's the doctor, and doesn't have to listen to anything she doesn't want to hear (even when she has embarrassed her staff by her arrogant responses). It was also my experience that she is not current in her medical skills, declaring that a face/forehead skin cancer spot removal was not appropriate for a MOHS procedure (turns out to be wrong by both the literature and the new dermatologist I'm seeing after concluding I would not go back to this doctor). Extremely negative experience.

I am extremely grateful for Dr Taylor and her staff. Having made several trips to visit her office,…read moreI've found the staff to be on top of everything to do with my situation. Dr Taylor's attention to detail led her to find things in my skin others have missed, things that were biopsied and needed to be removed. This is my go-to place for skin treatment.

Dr Ochs is an excellent physician. Highly recommend this…read morepractice for entire family.

I initially went to Dr. Ochs 4 or 5 years ago with what turned out to be a small cancerous lesion…read moreeasily dealt with, and now go back for annual skin checks. He is friendly, professional and knowledgeable. I have complete confidence in his judgement. His office staff is both friendly and hyper-efficient; I show up a minute or two before my appointment, am back in the exam room within 5 minutes at the most, and am talking with the doctor within another minute or two. If he is going to schedule a biopsy or other procedure, he tries to put those at the end of the day so that if they run late they don't result in other patients waiting to see him. Really great patient load management; this team should teach a course for other medical practices. I'd give them 6 stars if that were an option.

I rarely leave negative reviews, but I feel it's important to share my experience in hopes that it…read morehelps others. I initially went to Sonterra Dermatology because I was suffering from severe, persistent hives and an extremely itchy rash that had become unbearable. At my first visit, the physician assistant performed a skin biopsy and diagnosed me with contact dermatitis. When my symptoms continued, I returned and saw Dr. Matthew Malan. The appointment was very brief, and he recommended patch testing. I scheduled the test, but when I arrived for my appointment, I sat in the office for 30-40 minutes before being told they had accidentally used the patch test that had been set aside for me on another patient. They apologized and told me they would have to order another one, delaying my testing by another week. When you're dealing with relentless itching, hives, and sleepless nights, that kind of delay feels overwhelming. The following week, I returned for the patch test. Before applying the patches, the nurse commented that my back was already very inflamed. Despite that, the test was still administered. When I returned for my final reading, Dr. Malan immediately said the results were difficult to interpret because my back was so irritated. Then, almost as an afterthought, he said he thought I was allergic to nickel. He told me that a nickel allergy was "the worst thing in the world" because nickel is everywhere and compared living with it to "walking through a jungle of poison ivy" for the rest of my life. When I asked if there was any treatment or medication that could help, I was told there really wasn't anything I could do other than buy a nickel test online and check everything around me. I left that appointment feeling discouraged and hopeless. Thankfully, I sought a second opinion. My concierge physician performed a thorough medical evaluation, including blood work to rule out underlying conditions. Everything came back normal, and she diagnosed me with urticaria and referred me to an allergist. The allergist ultimately diagnosed me with Chronic Spontaneous Urticaria (CSU), confirming that my hives were not caused by a nickel allergy. What disappointed me most wasn't simply that the initial diagnosis turned out to be incorrect--medicine isn't perfect, and diagnoses can evolve. It was the overall experience: the scheduling mistake, performing a patch test despite my back already being significantly inflamed, the lack of discussion about the limitations of the test under those conditions, and leaving the appointment feeling frightened rather than supported. I hope this feedback encourages greater attention to patient care, communication, and ensuring diagnostic testing is performed under appropriate conditions. Patients who are suffering deserve to feel heard, informed, and given confidence that every effort is being made to reach the correct diagnosis.

Okay I don't write reviews often... but I HAD to for Tarin at Sonterra Dermatology because she is…read moreTHAT good. First of all -- the whole experience is 10/10. The office is beautiful, super efficient, and everyone is so kind. I barely had to wait, which is rare these days. But Tarin?? She is AMAZING. So sweet, so smart, and actually listens to you (which matters SO much). She explained everything in a way that made sense, gave me a plan that was easy to follow, and made me feel so comfortable the entire time. And the results... already seeing SUCH a difference in my skin, especially on my forehead. I'm actually excited about my skin again!! You can tell she genuinely cares and is passionate about helping people feel confident. I trust her completely. I've literally been telling everyone about her -- friends, family, random people LOL. If you're struggling with your skin or just want someone who actually gets it and will help you -- go to Tarin. Period. Also, the facility was very clean, and there were plenty of staff working, so there were no wait times for check-in or check-out. The office runs very efficiently. I was truly in and out! Every single staff member I spoke to greeted me with a warm smile, which I deeply appreciated! Also, I really loved the website booking option with Tarin, which made it super easy and efficient.

I didn't get to make an appointment nor see the actual doctor because I had the worst experience…read morewith the appointment staff. They were rude, didn't want to honor my request to see the dr instead of the nurse practitioner. She insisted only the nurse practitioner had open appointments. Then I suggested to be scheduled for the nurse practitioner because it was an emergency, but in the future I wanted to see the Primary doctor and they said no , we can't do that. If you see the nurse practitioner then you will have to be scheduled with the nurse practitioner for all future appointments. Then I said "that's not what I want. Why won't you honor my request,?," and she replied "well because it's our policy."Those were the exact words to which I replied "well then I guess I'll have to choose another doctor because if you can't honor my request then you don't need my service. I'm paying enough money to see a specialist so that I can't see the Dr. I want. No thank you." Yes sir, horrible service if you ask me. When you pay top dollar and can't even be seen by the doctor you were referred to, then they are not worthy of my business.

Not sure where to begin, she is just one amazing lady, intelligent and so friendly and easy to talk…read moreto. I was so excited when I found out she moved her office to my area.

I would give 0 stars if I could. Stay away. They do unnecessary procedures. Won't forward my…read moremedical records Rude. the list goes on !

This place is great, I made an appointment and filled out everything online so once I checked in I…read morewas quickly seen. Ivanna Saucedo answered all of my questions and was very helpful. My appointment was quick and efficient. I would definitely recommend and go again.

I came to Dr. Hivnor about a skin cancer on my hand a few years ago. I still see him occasionally…read more just to make sure. He is always pleasant and is never in a hurry. Gives understandable answers to any questions I may have. I went this time with some concerns and he allayed these concerns. I would recommend Dr. Hivnor for his knowledge and manner in which he treats me. I could not be happier unless it would be not needing to go at all :)

I had some sort of a burn type rash which I assumed was from a new medication. Since I was new to…read moreTexas I just went to whom my insurance reccomended . I was blown away with the prompt time I was seen, in and out of there, and also Dr Hivnor was very kind, listened and so knowledgeable. I loved the office, the products, and am excited to look at all the other options they have and go back again.

I saw Steven Blakely, PA and was very pleased with his warm personality and breadth of knowledge…read more He explained each skin issue I had and treated them. It was clear to me that he has a great deal of experience in this field. I feel confident in recommending him.

Was referred here by my PCP, only because I requested someone close to my home…read more The doctor had no bed side manner and actually I felt she was quite rude to me. Needless to say I never went back and I would not recommend unless you don't mind someone cold and sterile.

Dr. Weinstein is my go to derm for the good ol annual "mole patrol". They USED to have an Alamo…read moreHeights location (which made it super easy for me) as it was located in Lincoln Heights. Evidently I let my annual lapse a few years as I went to the old location which is now no more. I panicked as I had to schlepp up to the medical area for this appointment. They're good but not speedy. Even though I was late I was told he was running behind on this particular day and had over an hour's wait. 4 vs 5 stars because 1. You have to pay for parking and 2. He freezes and snips and ouchie. Push through ya'll. Lol.

This Dr's office is the worst I have ever been to. The front desk and check out receptionist are…read morerude. The doctor can be great and the staff sub-par, but it will kill an office. This isn't the case. Both the staff and Dr. Henslee were below sub-par. I went in for Milia removal under my eyes and on my neck. They applied NO numbing agents and proceeded to start cutting and extracting without explaining. I asked for a numbing agent and Dr. Henslee proceeded to tell me it would give me black eyes. He then started to use the electrocautery on me WITHOUT numbing. I jumped so high. I then said no more unless he would numb. He seemed so annoyed at me asking. While numbing he asked if I had any tattoos and said it feels just like getting one. Um, excuse me? 1. He clearly doesn't have tattoos, because that is not what it feels like receiving one. 2. This is under my eyes and on my neck. Both sensitive areas that i clearly do not have tattooed. He also didn't even wait 20 seconds for the numbing to work before he started using the machine again. It was the worst experience ever. Most doctors offices call you the following day after a surgery. Their office did not. I will NEVER come back to this office or to Dr. Henslee. DO NOT WASTE YOUR TIME AND MONEY.