Boy, howdy, is this place a handful…read more I'll start by saying I was never able to schedule an appointment, as they're prohibitively complicated online portal and impersonal text messaging system replaces any verbal contact with a human being. After 3 attempts and 2 payments of $375 being cancelled, I tried reaching out over the phone once more. There is no phone number for the service allows you to speak, person-to-person, with a human being. That being said, the extra star is there because they might be alright at therapy. They just come off as greedy and cold before you get in the door. P.S. The aforementioned "door" is metaphorical as they are still Tele-health only. At this juncture in the pandemic, it just seems impersonal.

Great atmosphere, relaxing and peaceful... no waiting! I had the privilege of seeing Nabila, and I…read morecan't say enough great things about her. She took the time to talk to me and wanted to understand me in order to help me feel my best. She is the first therapist I've seen that's taken her time and really cared about my progress! This is a very unique and special office... don't hesitate!

Chris Lee and his team are exceptional, the personalized care is truly outstanding. He and his team…read moreare always readily available and exceptionally accommodating. Communication whether through the app or text message is always prompt, pleasant, friendly, informative and of course utmost professional. I couldn't speak highly enough about my experience. I never thought "virtual" therapy (telehealth) could be so personalized; attentive listening, understanding, considerate as well as goal-oriented. Truly fantastic; personal concierge style care Thank you guys for everything that you do!

After visiting numerous practices in the area, I was relieved to find Dr. Lee. Contrary to other…read morereviewers' remarks, Chris has never been late for one of our appointments. And he is very understanding when I need to reschedule. During difficult times, Chris has gone out of his way to send me positive text messages. I have also called Chris on several occasions when I'm feeling particularly anxious, and he always makes time to take my calls (even after office hours). Lastly, Chris has taken the time to communicate with my professors on my behalf, free of charge. I would highly recommend DreamCloud Psychiatry to anyone who is looking for a doctor that genuinely cares about his patients' well being.

Dr. López is an excellent professional. She really knows what she's doing and takes excellent care…read moreof her patients. Rafael D

Been seeing her for some time now. She's really nice and sweet. She is very helpful and listens to…read moreyour needs. I recommend her :)

If you're looking for a dangerous, negligent psychiatric practice, look no further than Elevate…read morePsychiatry. My experience here has been filled with administrative incompetence, medical negligence, and a blatant disregard for patient care. This practice appears to prioritize profits over patient well-being, leaving itself wide open to legal liability. The issues began immediately with billing errors. I was repeatedly overcharged for visits due to misinformation about my co-pay, which required me to fight for refunds. While frustrating, this was just the beginning compared to the negligence in my psychiatric care. Dr. Sused Hidalgo prescribed a medication for my diagnosis, but when my insurance didn't cover it, the pharmacy suggested an alternative. She issued a new prescription within minutes--without reviewing my chart or evaluating if it was appropriate for my condition. When I raised concerns, I found out Elevate had never even obtained my medical records from my previous psychiatrist. Despite completing a HIPAA form and requesting the transfer myself, they failed to follow through. Dr. Hidalgo prescribed medication without access to my medical history, and when I pointed this out, she dismissed my concerns, stating we could "discuss it during the next visit." There was no accountability or acknowledgment of the potential harm caused by this negligence. In search of better care, I was assigned to Dr. Dolores ("Doly"). Her approach was even worse. Despite providing her with genetic testing results showing which medications would likely work for me, she dismissed them as mere "suggestions." When I reported severe side effects from her prescribed medications--worsening anxiety, sedation, and erratic behavior--she refused to adjust the treatment plan. Dr. Doly also made bizarre and offensive comments, such as: "Depressed people don't wear makeup. I recommend some women wear makeup to feel better." "I don't believe in bipolar II. Depression is just a side effect of bipolar, and I think you're bipolar I." Her assessments were conducted entirely via Telehealth, which is not permitted for diagnosing and treating complex conditions like bipolar disorder. This is unethical and a violation of medical guidelines. On July 12, I sent a detailed email to the owner, Mr. Bhatia, outlining these issues. Despite following up with voicemails, I never received a response. My last appointment was on October 31, and as of December 10, no one from the practice has reached out. This lack of follow-up makes it clear they only care about money, not their patients' health. Elevate Psychiatry's negligence includes: * Medical malpractice: Prescribing medications without proper evaluation or access to my medical records. * HIPAA violations: Failing to request or obtain my previous medical documentation. * Insurance fraud: Overcharging me despite confirmed coverage. * Negligent Telehealth practices: Diagnosing and treating complex conditions remotely without required in-person evaluations. This practice is not just incompetent, but dangerous. If you value your health, avoid Elevate Psychiatry. I have documented proof of every interaction to support my claims. I feel so strongly about advising others to avoid this practice that I have written multiple reviews across platforms, filed a complaint with the Better Business Bureau (BBB), and made two separate reports to the Florida Department of Health (DOH) and HIPAA. I want to be very clear that this is not slander, libel, harassment, or defamation. This is my honest experience, and my only intention in sharing it is to warn others and hope that Elevate Psychiatry will make serious changes to avoid causing harm to more patients.

I had a very disappointing and frustrating experience with Elevated Psychiatry. Over the past two…read moreweeks, I had two therapy appointments scheduled, and in both cases, no one showed up. Last week, I waited in the virtual room for over an hour, but no one joined the session or reached out to explain why the appointment wasn't happening. Then, yesterday, I waited on the phone for half an hour for another pre-scheduled therapy session, and again, nobody joined. In August, I had an appointment with Carla and was informed that the cost would be $129, which I agreed to pay upfront. I joined the virtual meeting on time, but after waiting 15 minutes, the secretary finally joined just to collect the payment. Only after I paid did the doctor appear, and she informed me we had only 15 minutes left. That was barely enough time to even start discussing whether I needed any medication, and the session was rushed. Afterward, I received a bill for $428, which was clearly incorrect. I had to waste time calling them to get the error corrected, and they finally charged me $129. But even that felt unfair because I didn't receive the 30-minute evaluation I was eligible for. The appointment didn't result in any meaningful progress other than scheduling another session with a different therapist. To make matters worse, there's been no explanation or apology for the missed appointments, and it's almost impossible to get in touch with anyone to resolve these issues. It's incredibly discouraging to seek help for mental health only to be treated this poorly. Their unprofessionalism has only added more stress to my situation, and I wouldn't recommend their services to anyone.

I have been seen Dr. Aguilera for both of my sons for over 6 years and she is amazing. her…read moreprofessionalism, ethics and empathy are outstanding. i cannot recommend her enough. She has helped my family so much and we will be lost without her. Yasmin

me gustaría dejar este comentario por que fue la esperiencia mas desagradable que he tenido en años…read more,no me senti atendida en las dos o tre consultas en persona ,luego de eso me programaron para citas por video llamada lo unico que recibi fueron dos llamadas telefónicas para seguir poniendo mi medicamento y nada mas después de eso decidí cambiar de doctor y siguiron cobrando al seguro y rellenando mis recetas como si me estuvieran consultando no entiendo como pueden hacer esto es algo tan peligroso por que son medicamentos controlados , además debemos exponer esto para que no le ocurra a las demas personas y para que mejoren su atención

I have been a patient of Dr. Koenigsberg for over two years. He is an excellent psychiatrist with a…read moregreat relational manner and expert understanding. Some mental health appointments can be confusing or discouraging, but this is never the case with him. He is clear, compassionate, and very practical with his suggestions. He's also above average at connecting in a Telehealth context. I would recommend his practice to anyone who needs mental health services.

I'd go somewhere else-- never forgot this guys name or face and not for any good or positive…read morereasons-- off the bat his office practice is sketchy -- he rents space out of somewhere in Miami Beach and somewhere in Boca for like 2 days each, so didn't have a permanent office , literally used another doctors office as a rented space-- also had a this is what I prescribe-- what do you want and this is how much I can give you no matter what previous doctors have said or any if and or buts about it-- not even like if you need it or anything, don't even remember giving his opinion on medications or what alternatives or anything just what you want and this is how much I can give you (probably within a very safe range to not get flagged down by the FDA for scheduled prescriptions-- would be my guess but no idea) also impossible to forget his method of CASH ONLY and literally counting each and every bill in front of you to make sure "your good good for it" like a drug deal essentially but Id think a good drug dealer would want to set up a rapport or a friendly relationship with the client I just remember this guy being kind of a jerk? I'd go somewhere else although if your like me and your looking you might be coming up short on options wish you luck

I only called to make an appointment and whoever took the call clearly didn't want to be on the…read morephone or assist me. Extremely rude tone and made me feel uncomfortable. I am seeking assistance to my vertigo and left that phone call feeling more dizzy. Would never call back let alone recommend this place to someone I care about.

Worst experience EVER! Avoid this place at all cost. Trina Pinto along with the rest of their…read moremedical staff are extremely unprofessional. They do NOT care about your well being and are committing insurance fraud. Not only did they charge me for services I ultimately did not need, they LIED on my medical records by falsely diagnosing me as someone who suffers from seizures (I DO NOT SUFFER FROM SEIZURES) but Dr. Robert Coppola did not explain the results of my EEG or my MRI to me instead he offered I get on medication...the reason I even sought out TMS therapy was because they promote it as an alternative to taking anti-depressant medication. Save your money and your time and seek professional help at a medical office that actually cares about their patients health not their profit over their patients.

Dr Seber is very caring and knowledgeable, I have been going to him since I was 16 years old now…read moreI'm 52. He took care of my birth mark when I was 16 and he made my life so much better for it.

Beware of extra costs. Make sure to ask BEFORE YOU GET ANY PROCEDURES DONE what the cost will be…read more Dr Saber administered an injection I did not need since I was getting a minor surgery one week later. My insurance covered a portion of the cost and left me with the additional bill. It was not a lot of money but non-the-less they should have advised me of that before hand. I would have opted NOT to get the injection. It did not make any changes whatsoever in my situation and it was obvious I did not need it. Really feels like a money grab. Very disappointing. In addition, Doctors office is REALLY run down and unkept. Will not be coming back and would not recommend for a visit. Beware

This is an amazing place to help folks through any issues they may be experiencing. They're able…read moreto meet any schedule you may have as well as offer differ counseling options. My family member raves about this place and their very appreciative of all they help and guidance they've been able to provide.

I wish I could give zero stars! I would strongly caution…read moreanyone considering working with Galina/P3 based on my experience. I paid $6,000 for maternity care and only attended three appointments before deciding to transfer to another provider. After leaving, I requested a refund minus the cost of the care I actually received, which I felt was a reasonable request. Initially, I was offered only a $1,000 refund, which I did not feel reflected the limited services that were provided. After nearly two years of back-and-forth communication trying to resolve the situation, Galina eventually agreed to refund $3,000. However, despite that agreement, the refund was never actually provided. Over the course of this process I repeatedly followed up politely by email asking for updates or a timeline, but the situation was never resolved. Meanwhile, I had to seek care elsewhere and even pay out of pocket for emergency care through another provider. This entire experience has been extremely frustrating. I paid $6,000 and after months of trying to resolve things respectfully, I was left without the agreed refund and with very little care provided.

Great quality of care, punctual and quick for appointments, great manner with patients!read more

Safir Azam is such a great and caring doctor, easy to talk to, very kind and efficient. highly…read morerecommend