Incredible service! They did an amazing job and were so easy to work with and schedule with. We…read moreneeded a cleaning service ASAP and they accommodated to us on very short notice. And all this for a very fair price, the best price we've payed since living in this apartment for 3 years! Thank you Frangris Cleaning :)

Very sweet husband and wife couple. Did an outstanding job the first time. It seemed like every…read moretime after that it got a little worse. I asked them if they could pay attention to a couple things and they argued with me and refused to come back. I was never disrespectful and just asked for a few things not to be overlooked. I was honestly shocked that they responded like that and refused to come to my house anymore.

I manage apartments and recently started using Bay Area Housekeeping for our apartment turnovers. I…read morehave been nothing shy of ecstatic at the outcome! Monika is fantastic, very pleasant and easy to get along with! The ladies she brings with her are all pleasant! Outstanding pricing for the current market and well worth every penny! I even told her to charge a bit more on the two recent turnovers because I thought her price was too low for what I was asking. They have always been very punctual and never have had to reschedule, which is super important to me as an apartment manager with my tight schedule needs. They work extremely fast yet don't miss anything! Thank you Monika, and crew, I will definitely be referring you to our sister properties. You ladies are wonderful!

This company is absolutely awesome. The owner and her staff take pride in their work. I…read moredefinitely would recommend her for all your cleaning needs whether homes or businesses.

I originally contacted this company via thumbtack and I'm glad I did! The price was great, they…read morewere in contact with me from the original quote through the final cleaning process Once they confirmed the date and time to arrive I received a few updates with the names of the people coming to cleaning. I arrived a few minutes early to find a crew of four waiting at my door step ready to get inside. They completed cleaning the 1 bedroom apartment in about and hour and sent me to text to let me know when they were done. They did an amazing job and I could smell how clean the apartment was from outside the door! I would definitely hire them again for any future cleanings!

**Update** In less than 24 hours I received a call from Luisa apologizing for the situation. I'm…read moreglad she told me she understood where I was coming from and she made sure that the cost to fix my carpet was taken care of. She explained that she took a chance hiring a new cleaner here in Houston but this is not the typical work that her cleaners do (I believe that her other cleaner is fantastic and that's why she has such great reviews). The lady who cleaned my home is no longer employed at the company so I don't think anyone else will have to go through any negative experiences. I REALLY appreciated that she cared a lot about me as her customer and her business' reputation. Now knowing that she has been in business for 13 years and will go above and beyond to make sure her customers are happy I would recommend her. Thank you again!

Update on my previous review which makes me sad because they were so thorough, friendly, and…read moreseemingly reliable. They came over to my place twice and were on time, cleaned my place very very thoroughly (white glove clean) and were very friendly each time. But when trying to contact them a third time they did not respond... not even a "sorry we are unavailable" message. Very disappointed.

I had a great experience and I thought the lady did a great job. My room is such a disaster and I…read moredidn't want to have to spend $100 just to have a clean space. I'll use this service again. I will add the little kitchen space for her. I'll be out of town, so hopefully it'll get cleaned again. I wish she just could live here, that service not available.

Lorrany is exactly who you are looking for to clean your house. She and her team are professional,…read moreresponsive, fast and have always done a great job for years on my home. The pricing is fair and I am fortunate to have someone so trustworthy. Thank you Lorrany for the great communication and excellent work!

Lorrany is amazing! She is super quick to respond, flexible, and makes my house shine! I have two…read morelarge dogs that truly destroy my house, so having Lorrany come every two weeks is a lifesaver. She is priced well and is very trustworthy! I'm so happy to have found her.

Tammy called me back right away. She made time to come out to the house I'm trying to sell to give…read moreme an estimate. She was very professional. I would call her again and I do hope to work with her in the future.

I called Tammy when I had a seriously neglected rental home needing a lot of attention! Not only…read moredid Tammy answer her phone, but I had my estimate the next day and the job was completed the following day after that! The results were absolutely STUNNING! Tammy noticed things that I didn't, and cleaned things I never expected would be touched. Tammy and her crew left the home sparkling! On time, friendly and affordable. On a scale of 1 to 10, I would gladly rate them an 11! Thanks Tammy!

We hired Sparkling Clean to clean our Discovery Bay rental property when it was empty before the…read morenew tenants moved in. Carolina came to the house a few weeks before to scope the work since it needed a deep clean. She had a clear menu of what's included in the base clean and a list of add-ons and pricing. We agreed on the scope, price and timing and kept in touch via email up to the cleaning date. I requested to change the date a few times closer to the tenant's move-in and Carolina was able to accommodate. The house looked fantastic and so clean! I highly recommend Sparkling Clean!!

Carolina's work ethic and professionalism is to be admired. A person of very high morals and…read morecharacter. I was in need of assistance and her response time was excellent! She came, went and left my house spotless! Highly recommend!

Hi, I would leave 1/2 a star if I could…read more I gave Infinique the benefit of the doubt to take on the task of cleaning our 3bed 2 bath home. This was the worst service ever. Infinque brought her child to clean the the entire 3bed 2 bathroom house... I came back after 3 hours and she was still working on the first bedroom!!! I asked how long she would need, she said another 2 hours. We started at 10a - by the time is was 6pm she was only done with the first bedroom and half of the first bath. I told her to get out and as courtesy I still gave her $120. I would never recommend this company to anyone.

Think twice before hiring this company. Why?…read more 1. The cleaners were nice but you should know they do not: lift objects to dust beneath, do not remove cobwebs, do not dust half the surfaces, do not go beneath furniture with vacuum or broom, do not removed soap scum from tubs or shower grout, do not lift objects to clean kitchen counters and leave spots after mopping. In short, they do a very surface cleaning and as I told the person I spoke with, perhaps they just need some retraining and then all will be well. 2. The walk-through sounds like a good thing, and if you don't mind that you have to crawl on your knees looking under your furniture, lift up all the objects in your house and study every surface with the cleaners watching you during the "walk through," It might be fine for you. But for me, it's uncomfortable and I prefer the other companies I've had, that simply do the professional work and take their leave - no walk-through needed. 3. Worst of all, I was treated unprofessionally. At first, I was promised a refund of 100 dollars "in a few minutes" on my Paypal, for insufficient cleaning, and what appeared to be bleach damage to the bedspread that they set their cleaning products on, and initially, was happy with the company's response to how things went. But then I didn't hear anything, despite reaching out twice, and ten days later after no refund, I was given a different response from a totally different person, who didn't know the details of the situation well, who withdrew the offer of 100 dollars and offered 50. 4. I was personally and repeatedly insulted in a yelp message for the review I left...which to me is the worst thing on this list. The response I received was nothing like what you see posted below. All I need as a customer when things go wrong is a few simple words: "I'm sorry" and "what can we do to make this better?" which is exactly what I was first offered, until the owner took over. If things had stayed the way they were, this review would be a 3, based on the cleaning and initial caring of what went wrong. But after the way things were handled, a 1 is the most I can offer.