We had our gutters installed in November, as promised they said the gutters would be installed…read morebefore the winter and thank goodness with the winter we had they were true to their word. We especially appreciated the communication that Barry's provided. All phone calls, text messages or emails were answered promptly. They crew arrived on time and got right to work. They also cleaned up everything. It was a great experience. Would HIGHLY RECOMMEND!!!

Three men came to my house to put an awning in. They were very polite and professional and did a…read moregreat job. The awning looked absolutely beautiful. Actually I will be ordering another one half the size to go across from it over our bar, I like it so much. Also the representative who brought the samples and provided us with all the information was extremely helpful in decision making. Great thanks to all of you!

The three installers were very friendly, competent, and professional in every way. My house is a…read more54 year old HUD house that has needed everything done to it, but we have never experienced installers as polite, and customer-focused as the Iron Horse Gutter Works team. My wife bought lunch for them and we had a nice visit. They are welcome in my home anytime. Highly recommend Iron Horse Gutter Works,

BUYER BEWARE Less…read morethan a week after I had gutters installed by Iron Horse of Syracuse in January 2021, leakage problems had to be fixed at two separate sections. Again this year, in the exact same two spots, the same problem: the leakage resumed. Last year one of the owners (Ben) first insisted that it was a roofing problem, but when the other owner (Eric) came with him after I pressed the issue, one section was replaced. The other section was sealed. The moral of the story? Despite the same problems, in the same two sections, video, audio, still pics and all ... again, the co-owner (Ben) blames the roof--even when two separate Syracuse roofing company assessments say otherwise. My guess is that he's likely telling the same line to other customers, which is why I'm posting this review. Videos and pictures, thankfully, clearly show what I consider to be the shoddy work of this company. Specifically and importantly, they show the roof edge is intact along the entire edge. More to the point, they show the huge gap between the soffit and the gutter that was installed in January 2021 by Iron Horse. Pictures do not lie. My conversation with the same co-owner today (Ben) made abundantly clear that he could care less. Initially he offered a refund when he thought I was buying his roofing story, until I called his bluff and said 'yes.' Then, his story changed. Again. If you can avoid this company, please do. You will almost surely save yourself a headache that's hardly worth their lower pricing and quick (shoddy) work. I'll post an update once I get these sections replaced by another gutter company that doesn't operate 'in the gutter.' I'm guessing that a lot of the 5-star reviews from "customers" that have posted only 1 review are likely fake. That should tell you all that you need to know. Or, maybe it's just that every customer won't get the same 5-star service as the other "customers" here.

Super impressed with the way Ernie from.Woodford Brothers handled and explained a concern I had…read more Updating a previous post because I believe in giving credit where it is due. After I posted my initial concerns, Ernie reached out to me directly to explain the situation and work through the issue. I was genuinely impressed by how professionally, respectfully and promptly he handled everything. It is clear that he cares about his customers and the quality of service and that follow-up made a big difference in my experience. I truly appreciate the effort to make things right. Because of that, I feel comfortable saying this company stands behind its work and is willing to address concerns when they arise. Thank you, Ernie, for taking the time to resolve this! It did not go unnoticed.

We wanted our French drain redone and they recommended a sump pump system despite our driveway…read morebeing downhill. Since they are the "experts" we agreed. $9,000 later and we are now on our third pump in 2 years and continue to have flooding in our garage every time we get a heavy rain. I cannot recommend this company in good conscience.