I ordered a security system from this company. I was not happy with the setup so I returned it…read more Now I am getting notifications with images from another customer's cameras. Do not trust this company. They cannot figure out why I am seeing someone else's cameras. I WOULD NOT WANT A STRANGER SEEING MY CAMERAS. Total complete lack of privacy.

I have yet to have any issues (that weren't my own fault). Whenever I've had a question, such as an…read morealarm being "tampered" repeatedly with no sign of how, customer service is always helpful and willing to work with me to have a solution. The rep I spoke with was extremely polite and patient. Note when installing your sensors, make sure they are COMPLETELY flush with the surface. I live in a 100 year old house so there are plenty of bumps and curves on the window, which led to one of my sensors being sensitive to being tampered. Also, be especially careful of the "pencil" distance rule. I'd try to make it closer when possible. I accidentally set off my alarm because the sensor wasn't close enough on a closed door.

We recently switched over from ADT to Brinks. Stefan from Sales was very helpful in explaining the…read moreadvantages of the new security system including cameras. Jose came to our house and installed the system. He spent plenty of time explaining the system and finding the right location for the cameras. Great job Brinks!! Barry Last, Ed.D.

Great service and value once again, they fixed a stupid online purchase I made without judgement,…read morevery prompt and reasonable. Thank you John, Lawrence Ks

I've got keys from Rueschhoff and their affiliate, Mobile Locksmith, several times, and I've always…read morebeen satisfied. Yesterday was exceptional. I'd lost my car key two weeks ago. Been using a spare Rueschhoff cut a while back. It's the basic key that must be turned in the lock, and it cost $150. Yesterday afternoon, I discovered the dealer would charge more than my monthly payment to replace the original key! So at 4:30 I called Rueschhoff. Arron made my day. He quoted $150 over the phone, including programming, for a new smart key, and he said he could do it now. (NOTE: they close at 5:00. I didn't realize this, so I became a total jerk by getting some food to eat while they worked and waltzing in at 4:55. Always ask!) That's when I ruined Arron's day. The replacement key was complicated, partly because I didn't have the original with the transponder, and partly because of weird factory locksmithy stuff. Still, Arron, Mark and Jeff went far beyond the call of duty, working an hour overtime to get things right. Long story short: I ended up with an unprogrammed key, identical to the one I had made at Rueschhoff a few years ago for $150.Arron's girlfriend wasn't too pleased, but he has made this old woman really happy!

I will never use these guys again. I have used them in 2 residences for over 13 years. I PAID…read morefor all the equipment and cameras (not them)....was charged around $50/month.....in the last property i was only there around 2 years (moved) and they had me pay a cancellation fee as they had me sign a 3 year agreement (which i don't understand as they did NOT front me any equipment...I paid for it).....so why a minimum of 3 years....you'd think they would waive the cancellation fee given the 13 year relationship. Further, why 3 year contracts when they don't pay for the equipment...they charge the customer up front.

This review has been edited:…read more I am editing this review and changing my rating from 2 to 5. Why? Because of the customer service I received after posting this review. I got a call from Neil whose father started the business 30 years ago. He apologized and asked for details. I told him I appreciated the call and would amend my review. He said that was necessary as that is the point of reviews and they messed up. In our conversation, I mentioned that ADT was not scheduled for another week when I am back in town. He asked if he could come over and speak with me about my services. He apologized, discussed my service with me and I chose to renew my agreement with Atronic. They came out today (10/13) to get me hooked back up and I had some requests that they accommodated. I appreciate a local company that takes pride in their work and is not too proud to prove themselves again and ask for your business. ___________________________ This review is more about the service than the product. I moved to KC three years ago and the home I bought had Atronic. I contacted them and continued the service. I wanted to do business with them since they are local and not go with someone like ADT. I switched to Google Fiber 9 months ago and got rid of my land line phone. My security system would not work without the land line. I called and there were some expensive wireless hook up charges and in addition, the monthly fee went up $10 a month. I asked to have the set-up waived since I was a current customer. They would not do it. I decided to cancel service since I never use it. 9 months later I decide I want to re-activate my service. I call them to arrange it and they no longer charge the set-up fee, but the increased monthly fee. Fine. I am told I will get a call with someone to arrange it. Three weeks later I have not heard from anyone. I call back and am told that a form was emailed to me and they were waiting to get it back....from three weeks ago. I never received it. They sent another and it went into my Junk folder, but I was watching for it this time. In those three weeks, I had a call from ADT and went through a quote process with them. It was a better deal, much better actually, and I said no because I wanted to keep it local. Atronic is now waiting on me to fill out a new form (never mind I was already a customer and they have one on file) and they will get me on a service call list once I return it. ADT offered to have a Service Technician out the next day if I would sign up with them. Hello, ADT! Where have you been all my life? If you want to give your money to a company that wants it, I would suggest looking elsewhere. There are other local options.

Buyer and Customer Beware!…read more Recently I noticed my app was not working to arm and disarm my alarm. After calling Rampart, they said "yes currently our services are offline". Then I asked if that meant we would not be covered by monitoring for fire or burglary. They said "yes, that's correct". I was completely flabbergasted. Three large issues for me: - They never notified their clients the monitoring service was offline. My first issue was at 9PM the night before I called. When I called Rampart around 9AM the next day, the guy on the phone said: "Oh yeah it's down, but it hasn't been down that long". To which I replied "yes it has, my home has been unprotected for 12+ hours". - After researching the app communications, I quickly was able to determine the IP address involved was from BOLIVIA. The IP was registered to "Bulgaria Sofiya Residence Control" - Why on planet Earth would I want my home secured through a server in Bolivia which is now down? That IP address was 212.73.143.204. - The monthly service fee they charge is much higher than the service we received. The monitoring service was the cheapest available, likely turning $20-25/mo in profit for adding absolutely zero value. They use a third-party service called "m2mservices" which is hosted on a server in Bolivia. https://m2mservices.com/ The device is the cheapest available and the service, being outside of the US, is most likely also the cheapest possible. After calling back, they had zero problems refunding our entire charge.. which is too bad... we were a customer for over eight years without a miss in payment. Stay away, the company doesn't care if your home is protected, or at least not enough to tell you about it.

Very responsive, they have done upgrades to our system that we have had for more than 25 years. We…read moreadded cell coverage so we no longer needed a land line. And their montering service is less than the 'big' guy out there. We would highly recommend Rampart!

Security Solutions provides a variety of alarm system options, as well as high quality video…read moresurveillance equipment.

I love SECURITY SOLUTIONS the pricing isn't crazy the staff is fantastic. The came in and updated…read moremy alarm system for my business right away the Tech was very knowledgeable and made sure I could use the equipment without issue and I was confident enough to use the equipment on my own before he left.

The folks at A-TEC Security went over and above to make sure our Olathe location was wired expertly…read moreand to all specifications. Could not be happier with the service we received.

From the owner: Commercial Security Systems in Kansas City, Commercial Security Products and Services, Access…read moreControl, Alarm Monitoring Services, Theft Deterrent, Security Systems, Commercial Wireless Security Systems, Premise Access Control Equipment, Video Surveillance, and More!

I emailed Big Red Alert thru Yelp to discuss a quote. I…read morereceived an email in less than 30 min offering a phone call. Easy as that and now have a site visit scheduled in 3 days!

Greg is a real pro. Straight forward, honest and reliable. We looked at several other security…read moreoptions for our home. We chose Big Red and couldn't be happier.

I have dealt with MTI for many years at my past employer and have had them at my home over 5 years…read morefor security and fire detection. They are an excellent "local" company, who provides excellent service and attention. You will be completely satisfied with their products, service, and response time. We all really know that security equipment is all about the same for the most part, so it is your installer and service provider that matters. Will they be there when you need them? YES, MTI is a business partner you can count on and TRUST! -Gregg R. (Very Satisfied Customer)

30 min after tech left right back doing same thing not happy with service…read moreHas never worked more than week Rex young