I went with my son for bedroom furniture and he told me it was under new management. The former…read moreowners got bad reviews from overpriced furniture to awful customer service. My son and I can say the customer service was excellent and the prices were fair and beat out other local furniture stores. A great family now owns the place and they aim to please. I've been back twice to get items for my new home and have been nothing but pleased. I am a genuine customer and plan to go back.

I will not be returning to this establishment ever again!!!! .I stumbled upon this place while…read moredriving down Alessandro.I was looking for a day/ bunk bed for my boys.One of the own (rude lady) had a nasty attitude and was really snappy with me.I was just asking for the prices of her items. While talking to her I took a few pictures of the furniture so I can show my Husband And she got upset and told me I NEED TO GO NOW.!!! I was the only costumer there (just to be clear and now I See Why) and I want to give everyone else a heads up.....please spend your money elsewhere. With someone who will treat you like a civilized human-being.

Love this place cheap and cute stuff. They have everything for the house and cute clothesread more

Went in today just looking for 1 thing... but they had so many cute things so I left with…read moredefinitely more than 1 thing. Sales associates were also all friendly and professional. Great experience!

I have hired 1st Stage for multiple properties over the years. In the past, they generally did…read moregreat work and I was impressed with their staging style, professionalism, availability, and pricing. That said, my most recent experience was disappointing. I had them stage a modern townhouse in Costa Mesa near the beach. Unfortunately, the staging style they chose did not match the aesthetic of the property at all. I am not a designer, so I typically trust their vision and let them take the lead. This time, I reached out to their team and simply asked if we could swap out a few items to make the space feel more modern or beachy. I was told I would need to pay a restocking fee. That response was frustrating. I had referred them many jobs and clients in the past, and while the fee itself was not a large amount, it felt unnecessary and left a bad impression. They did eventually waive the fee, which I appreciated, but the situation already felt mishandled. Fast forward a bit. The property did not sell, and I requested that it be de-staged. Their team came out a few days later and removed the furniture. A few months after that, they emailed both me and my client, who was the actual party to the staging contract, claiming there was a prorated balance due for a few extra days the furniture remained in the home. The amount was under $400. The contract was between my client and 1st Stage, not me, so I was confused as to why I was included. Shortly after, Mark Sutton emailed me directly asking if I could take care of the payment by the next day. I found that extremely unprofessional. Agents are the ones who bring them business, and asking me to personally pay an invoice that had nothing to do with me showed a real lack of business judgment. I expressed my disappointment with their customer service, and the only response I received was a payment link. If you are looking for a stager who truly feels like a partner and values long-term relationships, I would think twice before using this company. In my experience, once an issue arises, you are treated like just another number, and preserving relationships does not seem to be a priority.

What an amazing experience we had with Janice and the entire team! Not only are they creative, hard…read moreworking, and professional, but they have the most beautiful and quality items! You can put your complete trust that they will stage your house to perfection so that it will look great for the photos and the tours!! Our home went into escrow 4 days after listing and we received $100,000 over asking price! The 1st stage service is a great value and will pay off tremendously in the end.

Aarons old me couches infested with bed bugs.My kids have been getting bit up for months. I finally…read morefound them in furniture.Aarons in refusing to pick up items. Ive been a loyal customer for 7 years paying thousands of dollars. Im currently waiting to see what they are going to do meanwhille the furniture is in my front yard and im sitting on the floor. I pay 400$ a month in payments. come get all your stuff! you lost this customer.

I am totally pissed off. I purchased 2 televisions from Aarons and have never Ever missed a…read morepayment. They have never had to call me. I despise being given incorrect information over the phone. I was told I had 4 payments left to own and now I called and was told it was 9! This is my last time ever dealing with this company again! TV will have cost me 3000.00 when done! so folks save up and don't go this route! instead of saying an ugly response I simply hung up on the person out of anger!!!!

We just moved to Moreno Valley and needed furniture. This was close to home so we checked it out…read more It's a little cluttered and disorganized, but the staff was kind and friendly. They stayed open an extra hour for us (though, we were buying 4 sofas). Credit was easyish. Prices should be more prominent. It took a long time to find the price of anything. The five stars is for Cindy!! She was awesome. Will be going back for a new mattress.

This store gets a minus one rating. To begin this awful experience when I walked in and stood…read morearound while a customer complained Furniture Palace sent them the wrong product that later said they sent them what they had in stock instead of what they order I should have ran not walked back to my car and went some place else. But I wanted to support the local business and I fell in love with the Leather Italia sofa. I was told this was some of the best leather there is. I purchased two couches and they were set up I notice that One sofa was shinny and the other one was dull. After several calls and several appointment missed. They finally came over and took pictures. In about three weeks I got the replacement furniture. I starter to notice a tear on one of the cushions and I notice the head rest on one of the seats started to become discolored. I started to examine all of the seats. There were little specks of discoloration on several cushions. After several calls and several appointments missed they finally came over to take pictures of the tear on the cushion and the places of discoloration. After several calls and messages left I finally dropped by the store. I spoke with a gentleman there who was suppose to be the store manager. He told me leather Italia will not honor the warranty He said the tear on one of the cushion is due to the pressure of weight and when that seat reclines it causes the leather to. Rub against the seat next to it and causes it to tear. The discoloration of the leather is from some kind of hair product. Now mind you there are several spots in areas where no one's head would ever be. And to top it off this was all done over the phone. He said Leather Italia did not provide them with any thing in writing. This is a warning to everyone reading this post that might want to support this company and community business. RUN..... THIS HAS BEEN A NIGHTMARE. They have force me to take this to another level just so they can honor the warranty.

I was in Burlington Coat Factory yesterday and was very impressed with the service Saul gave me…read more I had a rug in my arms with no price tag. I asked a young lady at #1 check out if there was a floor employee who could give me a price for the rug. She told me to get in line. I explained to her that if I waited in the long line and I might have to wait for nothing since that would be my only purchase for that day I would have waited for nothing if the price was outrageous. That was when Saul told me he would help me after his customer paid for his purchase. I waited. He took the rug compared it to others and gave me the price. I then went and got in line and wait my turn. This is what makes a truly dedicated employee. Saul went the extra mile to make sure the purchase was made that day. Saul is an asset to Burlinton Coat Factory in Perris. Because of my experience with Saul I will shop this store often. I stopped shopping at the Moreno Valley Burlington store because two employees there were unfriendly and rude. They did not make me feel welcome and acted as though they were doing me a favor by taking my money. Great job Saul. I'll be back.

I purchased a beautiful jewelry set called Guided by Faith for my daughter, but she wanted the…read moreCourage set instead, so I went back to exchange it. Unfortunately, my experience at the store was disappointing due to poor customer service from the cashier, Brianna. When I told her I wanted to do an exchange, she immediately seemed frustrated and asked if the item number was typed in or scanned -- which felt like an unfair question since I'm the customer, not the cashier. It was clear she wasn't confident with the process and took her attitude out on me. She took both jewelry boxes and then asked if I wanted to use my credit for the purchase. I had to patiently explain again that I was just exchanging one jewelry set for another. In the end, she gave me back the original item I was trying to exchange, which means I'll now have to go back and speak with the manager to correct her mistake. Because I still have the Wrong item. What's most frustrating is that I felt rushed and that Brianna was impatient just because there was a long line of customers. Being rude to the customer doesn't make service faster -- in fact, it can slow everything down and cause more problems. Good customer service is key, especially in retail, where a friendly and knowledgeable employee can make a huge difference in the shopping experience. I hope the store addresses this because with proper training and a positive attitude, customer interactions could be much smoother and more enjoyable for everyone.

After driving by for years, I had asked my boss who does a lot of gardening planting and buying…read morelarge pots if she had ever stopped here. She hadn't so I decided I would and I bought about $200 worth of pots, which was a great deal because I got like seven and one of them alone was worth over $100. Also, the service was wonderful. They loaded my car. And they're very honest to that these pots might last two or three years, but you're getting that bang for your buck- Basically, my boss always buys from Luis's down the street and they're super expensive and they don't offer discounts but this place has always given me a discount. I came back twice now. I recommend! Not just Fountains Come, see all the cool things they have And they have bunny rabbits And they're breeding, so they have lots of bunny rabbits lol

I had problems with my 12 year old fountain, it was the pump...since the electric is underneath the…read morecement base, I couldn't begin to imagine how I was to uphold this monstrosity of a task. My garden is a sanctuary for wild birds. I needed help. I began to Yelp for help. I found Santis for servicing fountains. I sent a message and less than 5 minutes, Christopher called me. He wanted fountain and pump pictures. Immediately, he gave me an estimate for labor, pump, cleaning and leveling the fountain! Great- made appointment. Luis just finished the job! He is professional, respectful and knowledgeable in how to navigate the pump, leveling and handling the fountain. I am so happy with Santi's work and customer service! Christopher and Luis are a good team! Much recommend Santi's. I will call them again if I need help!

10/10! I requested a kitchen interior design and received exactly what I was told I would get! Guan…read moreis amazing and very patient with my revisions and worked quickly and diligently! I tried many different remodel apps and was not getting anywhere near the custom look I needed. I can't wait to see how everything looks in real life. Price was very reasonable.

Make sure you specifically ask what additional fees will be added on to your design/project. Also,…read moreask the status of your budget throughout the design. We learned the hard way and were blind sided by the owner, Michael. We asked for a certain budget and found out through our meeting he was indeed 8k over and never told us anything until we asked about it. Also, expect him to beat around the bush when you ask him direct questions. Due to the misleading information, we decided to no longer request his services. I attempted to resolve the issue with Michael by just requesting a partial refund of the initial deposit, due to the misleading information and lackluster performance. However, he was so professional, where he actually chose to ignore my message and ran off with my money. Overall, I do not recommend this business.

Today Michala Assoc: 2491404 at the Ross Dress for Less in Perris provided outstanding customer…read moreservice! She took the time to neatly fold my clothing before bagging it instead of cramming everything into a bag. It may seem like a small thing, but it showed she genuinely cares and respects that customers work hard for their money. In a time when great customer service can be hard to find, Michala hala's attention to detail really stood out. You can definitely tell she was raised right and kudos to whoever hired her! I've had so many bad experiences where I told associates there I was sold my own clothes and put them in the bag not just roll them up or ball them up. Ross is lucky to have her! I may have spelled her name wrong, but I put her associate number in.

UPDATE. I live in Perris, but had bought some dog harnesses…read moreat the Ross in Corona. So I came to the Perris store to get my money back and look for something else. First time at that shopping center off Perris Blvd and it was a big center and busy before 10 a.m. They did the return and then I went looking in the doggie area. Found 2 different harnesses and a super cute black blouse for me in the ladies section, and some buffalo lung treats for my dog Bella. She loves them. The service was great and they had only 2 gals working, and when I went to go checkout, there must have been 10 people in front of me, and 2 gals behind the counter working . I must say the 2 gals working did a great job getting those people taken care of . They were very organized,fast, friendly and very good at what they do. I will go back there again. (I have to anyways, because 1 of the harness is too small)