My mom is currently a resident here at this home away from home. I was unsure what to expect when I…read morecame here, I'm sure many people avoid trying to send loved ones here or places like this. But this place will exceed your expectations. It's very clean and well kept when you walk the hallways. The residents are taken care of well and you can see them walking and visiting each other. I was happy to see so many residents smiling as well as staff members interacting so much. My mom has gotten great care here and they always keep me in the loop of any changes in her health. They call me right away if anything urgent happens. My mom has been very stable and very well taken care of here. If you are looking for some where to place a loved one and you want to make sure they get the best care, this is the place!

After undergoing a complicated hip replacement surgery at USC Hospital. have been recovering at…read moreRosemead Healthcare Center since July 9, 2025. My recovery has required extended care and personalized Therapy, and I've been extremely satisfied with the support I've received here. the staff has been professional, kind, and attentive, especially the therapy team who have kept me motivated and focused. The facility has also handled all my follow-up doctor appointments, and transportational needs, keeping I'm actually thinking of taking one of the patients here for my family informed every step of the way. Overall, the care here has been excellent. I would highly recommend Rosemead Healthcare Center to anyone needing short term rehab rehabilitation after surgery.

one of the nurses was very rude to a patient and when they did my blood work they didn't explain…read morethe procedures they had just said to sit. The bathroom was very unpleasant, dirty, and smelled bad. I do not recommend this place at all.

DO NOT GO HERE!!!…read more They have new phlebotomist right out of the online classes without any experience! You are the experience!! 5 Difficult Blood Draw Solutions | Montes HealthCare College You must take the tourniquet off after the needle is in the vein and blood flow is established, ideally right as the first tube starts to fill or within one minute, and definitely before you pull the needle out to prevent sample contamination (hemoconcentration) and patient discomfort/bruising, releasing it before final needle removal. Leaving it on too long (over 2 mins) can damage tissues, nerves, and alter test values, causing issues like bruising, pain, nerve damage, or tissue death (ischemia/necrosis) in extreme, prolonged cases. I felt BAD for the older lady that was getting poke over 5times I will report this clinic they need to be healed accountable especially after I told the Asian guy drawing blood why he kept the turn the tourniquet on if the blood flow was already existing!! And had the nerve to tell me I need to drink more water!!!

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between customers. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is pretty big; however, the lot is often full very quickly. Each parking spot size varies. Some are smaller than others, so be careful where you park. Establishment: The establishment itself is very clean, neat, organized, and tidy. I highly recommend booking an appointment online and submitting your insurance stuff online. Then check in via the tablets in the waiting area or via your cellphone. Otherwise, you will have to submit all your insurance stuff on the day of your appointment and it can be kinda annoying. Just an FYI, Do NOT do walk ins. My phlebotomist told me that some people who walked in there without an appointment at 6AM are still there waiting to be called because they prioritize people who made appointments first. My appointment was scheduled for 10:40AM. So people who walked in at 6AM had been waiting for 4 hours already. That's crazy! Btw, even with my 10:40AM appointment time, I still waited an extra 20 minutes before being seen. That is how busy they are. Staff: The staff here are very kind, friendly, professional, and compassionate. I witnessed a little boy being very scared, and his phlebotomist was so caring, gentle, kind, understanding, and compassionate towards him. How cute! My phlebotomist was very chill, funny, and great at her job. I barely felt the needle going in. Bathrooms are pretty clean. They clean and disinfect the bathroom very often.

First time at this location, typical horrible experience with the Quest appointment/walk-in system…read more Seems like this might be their new location since the Huntington one closed (think they merged the Yelp accounts, which is why two reviews are showing up here for different places). Multiple people in the waiting room were complaining about how long they were waiting, how the Arcadia Quest used to be much faster, etc. After waiting in stand-by for an hour, I and another person were told that we would not be able to come in as standby, without an appointment. With only 10 minutes left to the day, staff stated that there were still two appointments they were waiting on and wouldn't take us, even though those people were not present. Since COVID, Quest has used this online appointment system which makes things so difficult for multiple patients and seems inefficient to the actual work of getting blood tests done during the work window. Repeatedly disappointed with the way they run the clinics and policies. Their location email address if you need to send an order, since they also make this difficult: pscvu4@questdiagnostics.com

No AC in the waiting room, there was only one person working and waiting room was full. Waited over…read morean hour. The only good thing here are the people that work here, the lady was very nice and personable (if you speak Chinese? I cannot comment on the English since I just spoke directly in mandarin.)

Horrible language barrier, bathroom inside the facility doesn't work, over crowded, one worker and…read morea very unkempt environment. Not clean!

Waited 1.5 hours after checking in. Saw two lobbies of people go and still didn't get called. Asked…read morehow much longer and told 10 mins. Care from male lab tech was friendly, but subsequent female techs were cold. Had bloodwork done, came to find out the machines are not calibrated enough or well enough resulting in a catastrophic misdiagnosis that I dealt with for 9 months. Went to a different lab to find out I was completely fine. Pretty horrifying experience.

They don't do appointments. I came here on a Saturday morning at 7:29am (they open at 7:30) and…read morethere was already a huge line. They opened the doors and gave a number to each person in line. I was number 34. When they call your number you give your ID and Insurance card. They give you a cup and you do your urine sample in the public restroom outside the clinic and you HOLD ON TO IT. Then they call your name to go in for your blood to be drawn. Start to finish, I was there for exactly 2 hours. They were organized in the way they handled the huge amount of people. They had 2 nurses inside taking blood. One nurse handling the intake. And another doing Misc organizing/managing. I have gone here in the afternoon once before and it was very quick and everything was done inside the clinic. I just think Saturday mornings are just extremely busy for them. Having appointments would be helpful, but they do things smoothly for the amount of people they're seeing in a day.

The parking lot for this building is huge and can be confusing, with so many buildings that it's…read moreeasy to lose your bearings. I actually called the office to make sure I wouldn't get lost, and the receptionist who answered was incredibly sweet and reassuring. She even tried to help guide me to the right place. The office is located on the third floor in Suite 303. Once you walk in, you simply check in if you have an appointment and then take a seat. I waited about 15 minutes before being called, which wasn't bad. The person who did my blood work was very kind and gentle. The facility itself is quite cold, so I recommend bringing a jacket. Other than that, the whole process was smooth and easy, and my results came back within a day. I really appreciate that you can check your results online and that they provide clear explanations for each value with a color-coded sliding scale--it makes everything very easy to understand. Overall, this location is so much better than the one in Alhambra, which was always a mess. From now on, I'll definitely be coming here instead.

Terribly unorganized. Don't bother making appointment you will be waiting in a tiny crowded waiting…read moreroom over an hour even with one. The man in the front with the long hair was rude and dismissive with several people asking questions when I was there on 5/8/26. Patient care requires compassion & sympathy, they DGAF. Take your business elsewhere.

I got there 30 minutes before opening and there was already a line.... but once the doors opened,…read morethey were a very well oiled machine. the staff was courteous and the room was clean... lots of free parking, too highly recommend

I had an excellent experience at Labcorp in Arcadia. I walked in without an appointment and was…read moreimpressed immediately. The office was spotless, calm, and professionally run. Angel at the front desk was exceptional--friendly, welcoming, and made the entire process smooth and stress-free. The staff was efficient, respectful, and clearly takes pride in what they do. It's rare to find this level of professionalism and warmth combined. Highly recommend this location if you want fast, clean, and genuinely great service.

Staff is friendly and young, location is convenient with the large building and parking lot…read more Unfortunately didn't have a great first experience today. Having forgotten my paper order, I had my doctor's office fax it in. My time came up to go in and I let the girl who first called me in know, and she said that after checking it hadn't come in; she'd keep checking and be sure to call me in when it did. Between getting forgotten and having to ask multiple people to check, it took almost 50 minutes for them to get me in, with my appointment happening happening about an hour later. It would've been faster for me to drive back home, get my order, and drive back... I've never had it take this long at a Quest where I've had to fax before. Staff explained bc it's all electronic to their computer system, their fax orders come in slower? On me to remember my paper orders but on a company to run efficiently. Hope issues like this in combination of electronic and human services can be more efficient in the future.

Fasted all day to get routine bloodwork but just got a sign the the Quest on Huntington, Arcadia…read morethat says that they are permanently closed. States to go to the Quest on Duarte rd, Aracdia nearby. Since I got there early , I went to Huntington and there is no appointment found, I went on standby waitlist just see to see after 2 hours, no movement. Everyone in the lobby were super upset and it felt very uncomfortable with so many frustrated, upset, vocal people. It felt like DMV, where the workers are indifferent and not trying to help. The lady indicated that corporate knows about the permanent closure of their facility and still books patients. I suggested they notify corporate again to fix that to avoid hundreds of people scheduling appointments unaware they're booking for a closed facility.

It's crazy to see how this lab is open , only one lady in the back drawing blood , no one is at the…read morefront checking in patients,as a new patient you come in and don't know what to do ? Just sit to be asked to take a number . Saw one staff outside and she stated she is taking a break and just to sit and wait.staff drawing blood stabbed my vein

The front desk staff member, Angela, was very rude and displayed a negative attitude towards…read moreeveryone who came in. She tried to kick me out of the lab while I was in the process of updating my insurance. I informed her that I would call my insurance to resolve the issue immediately, but she rushed me as if she didn't care. Please consider training your staff, as this behavior was unacceptable

Good staff Care of patients clean labs…read more Like coming over here do lab staff are really good

I need to get my blood tested and decided to go to this location since it was closets to my house…read more When I arrived, there was 1 person in line in front and about 3 patients waiting. I came on a Friday around 11am. There was no one at the front desk. I was hoping for a quick in and out but I waited for about 15 minutes before anyone came to check in the guy in front of me. Not sure what happened with staffing but it looked like there was only 1 guy working that day. I feel sorry for him but it's unacceptable to have a patient wait so long just to check in. I left without getting my blood drawn cause any longer I would have been late to my next appointment. Go to the Telstar El Monte location.