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    Services - Lixia Solar

    Solar system installation

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    5.0
    (2 reviews)
    General Contractors
    Responds in about 50 mins
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    Momentum Solar

    Momentum Solar

    1.1
    (42 reviews)

    This is the second solar installation: #1 was at my own house ~15mos ago and all went very well…read more I recommended my son to go with the same company as my 'donation' to his moving to Florida. All was fine, the panels are installed, inspected (twice), now they have to be connected to FPL. And now, there is a hangup. To achieve this, a form has to be filled out, my son (and I for that matter) is stuck. We have spent over 3 solid days trying to call any and every phone number we have leaving voice mails and as of this writing, THERE HAS NOT BEEN ONE REPLY OR COMMUNICATION FROM MOMENTUM SOLAR. After spending all together over $55,000, I feel we deserve better.

    I have been waiting for service for over SIX WEEKS. Initially, THREE PANEL WENT DOWN, and I…read morereported this to Momentum Solar on June 8, 2026. After waiting four weeks (29 days) without any response, I called them back, as I had not received any callbacks from the service department. In July, MY SYSTEM WENT COMPLETELY DARK, resulting in no solar production. Still, I did not hear anything from their service department. Below are the documented facts regarding this situation: **6-8-26 - 10:00 AM - 10:30 PM**: Jose mentioned that he will open a case regarding the non-functional solar panels. He also stated that a team will send me a text update soon. They will be able to identify the issue since they have direct access to my panels through the app. (They no longer have phone support; the phone is not being answered.) I believe they may be having fin problems (Jose) **7-1-26 -8:10 AM**: I sent another message regarding warranty work. **7-1-26 - 8:40 AM**: I called Enphase, the manufacturer, and they are currently performing diagnostics on the three panels. They will update me on their findings. According to Case Number 20177657, 3 micro-inverters need to be replaced. The representative indicated that a technician would need to come out to review the wiring and order the new inverters, all of which are under warranty. He mentioned that he would contact Momentum Solar and send them an email about the issue so they can send a technician. However, he could not provide any information about Momentum's processes or warranty details, which I have. 25 year warrenty for Labor and Parts according to the contract. **7/4/26 - 9:08 AM** My solar panels are not producing energy. I checked them and noticed that three lights were on, but the lightning bolt indicator was different from the others. I didn't touch anything because I wanted to call Enphase for further instructions. **7/5/26 - 9:28 AM** I called Enphase and informed them that my solar system was completely offline and not producing any energy. The agent guided me through a system reset, but it didn't resolve the issue; the results remained the same. He issued a new case number: 20195155. The Enphase representative indicated that he would forward the information to Momentum Solar, and the repair team should be getting back to me soon. **7/5/26 - 7:47 PM** I sent an email to the Momentum Solar installation representative. See below: On 7/6/26, at 8:23 AM, I was on hold with a chat representative named Bennett. He informed me that I would receive a call from the scheduling department regarding July 2026. He also mentioned that I would not need a case number, as I could be verified using my phone number and address. He also said they would update any information regarding my system outage as when updated emails are submitted. 7-10-26 - 400AM -from the scheduling crew: I believe that waiting six weeks for warranty work is unreasonable, especially since my system is currently down and I'm unable to produce energy in 95-degree weather. It seems that the people at Momentum DON'T CARE about their customers. They've cut off phone support and now only communicate with customers through chat, which is frustrating. I feel as though they are neglecting their customers due to the lack of service. I would not recommend this company to anyone under any circumstances. I am considering escalating this issue and involving additional parties to recover my losses and getting the system fixed myself with another company and bill them. I plan on telling as many people about my experience as I can. I plan to leave this review on as many websites as possible.

    Lixia Solar - solarinstallation - Updated July 2026

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