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    Lizabeth Sloane, DMD - Advance Digital Dentist

    5.0 (1 review)
    Closed Closed

    Services - Lizabeth Sloane, DMD - Advance Digital Dentist

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    8 years ago

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    Bridgewater Dental Associates

    Bridgewater Dental Associates

    4.4(7 reviews)
    1.8 mi

    Some of the dentists here are good, but the billing office is extremely frustrating. I strongly…read morerecommend reviewing every bill carefully and matching it against the actual work performed. Otherwise, you may spend hours trying to sort out billing discrepancies. Dr. Kaplan, the owner, seems highly focused on collecting payment immediately. In my experience, I received calls and text messages demanding payment before I had even heard back from my insurance company. At one point, follow-up care for a poorly fitting crown that their office had installed appeared to be contingent on immediate payment. The practice also has frequent staff and dentist turnover, and some staff members have been unprofessional. I have stayed with this practice for more than 30 years, largely because I liked one particular dentist and had developed a long-standing relationship with the office. During that time, I never failed to pay a bill, yet I was still being pursued for payment over the July 4th holiday weekend. When I finally received the bill and tried to pay it by phone, I discovered that the office had provided a different balance than the one originally communicated. I ended up spending about 40 minutes on the phone with the business owner trying to reconcile the numbers, only to arrive at the same figure we had started with. I wanted to be a dental patient, not a billing expert. While some of the clinical care has been good, the billing practices and collection approach have left me deeply disappointed.

    Dr Ryan Scally is second to none. He is amazing with the…read morekids, NEVER hurts them, and always has a smile on his face. He is an extremely genuine person and the practice is clean and fantastic. I drive 1.5 hours each way to see them and I will continue so forever!

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    Bridgewater Dental Associates
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    Lizabeth Sloane, DMD - Advance Digital Dentist - generaldentistry - Updated September 2026

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