Some of the dentists here are good, but the billing office is extremely frustrating. I strongly…read morerecommend reviewing every bill carefully and matching it against the actual work performed. Otherwise, you may spend hours trying to sort out billing discrepancies. Dr. Kaplan, the owner, seems highly focused on collecting payment immediately. In my experience, I received calls and text messages demanding payment before I had even heard back from my insurance company. At one point, follow-up care for a poorly fitting crown that their office had installed appeared to be contingent on immediate payment. The practice also has frequent staff and dentist turnover, and some staff members have been unprofessional. I have stayed with this practice for more than 30 years, largely because I liked one particular dentist and had developed a long-standing relationship with the office. During that time, I never failed to pay a bill, yet I was still being pursued for payment over the July 4th holiday weekend. When I finally received the bill and tried to pay it by phone, I discovered that the office had provided a different balance than the one originally communicated. I ended up spending about 40 minutes on the phone with the business owner trying to reconcile the numbers, only to arrive at the same figure we had started with. I wanted to be a dental patient, not a billing expert. While some of the clinical care has been good, the billing practices and collection approach have left me deeply disappointed.

Dr Ryan Scally is second to none. He is amazing with the…read morekids, NEVER hurts them, and always has a smile on his face. He is an extremely genuine person and the practice is clean and fantastic. I drive 1.5 hours each way to see them and I will continue so forever!

I was nervous about going to the dentist since I was traumatized from the dentists in New York…read more After visiting Dr. Lam he made me feel very comfortable and relaxed. He is a very friendly guy and loves to talk to the patients to make them feel more relaxed. The teeth cleaning is fast and efficient with no pain at all. He also helped me do a root canal which wasn't as bad as I thought it would be. The root canal procedure was very relaxing with no pain at all. I highly recommend Dr. Lam to any one that is afraid of pain or does not like pain at all. If you are nervous about a dentist then Dr. Lam is definitely the dentist for you.

Been going to him for years. Amazing dentist. Always leaving his office with a smile!read more

David and staff are the most friendly and professional you could ask for. The office and exam rooms…read moreare spotless and the facility has plenty of parking. Unlike my previous dentist, David has a lab right there where he can make adjustments to your partials or implants while you wait. He did my implants and coordinated the procedure with the oral surgeon so I had temps in the same day while we were waiting on the healing of the implants before we went to permanent zirconia. Outstanding Doctor and staff.

Dr. Lipani does great work. Very relaxing and pain-free experience. My teeth needed very extensive…read morework over a number of visits. I am more than pleased by the final result. Thank you Dr. Lipani and staff.

I'll try and keep this short: I have had terrible experiences with dentists over many years which…read morehas developed into a phobia. The staff here has really helped me with the psychological side of my visits, and much better than that is the dentist herself. For the first time in my life my teeth were made numb on the first attempt. I felt absolutely no pain and very minimal discomfort which has made me much more confident about getting all the work that I need done. I'm not sure about the reviews that report up-selling... I have expressed my willingness to spend a lot of money to get my teeth to look like I don't work on a pirate ship, and they have only told me that we'll worry about that later. If they were grabbing for my money I'd have a basket full of brochures by now. And I know they aren't lying about my cavities because I saw the x-rays and it doesn't take an expert to know that teeth shouldn't look like Swiss cheese. All I know is that I've hated the dentist for 30 years and I love this one. Believe me, that speaks volumes for people who know me.

Wish I had looked at these yelp reviews previously. I experienced the same, was told by the…read moredentist that I needed a partial crown. I asked her how long before it is a problem as I was not experiencing any pain, or any problem. No real answer. Well it has been over a year. when I was in 6 months ago the staff at the front desk commented under her breath "I guess he didnt need that crown" . about 2-3 years ago a different dentist from that office was doing a filling, and hurt me so badly I literally jumped out of the chair. I never saw him there again after that. I had a cleaning scheduled for next week. yesterday I got a voicemail reminder. today I got a text saying my insurance is not good there and that the charge for a cleaning is now $310. I text back and said is a cleaning really $310? They responded yes, and I responded to please cancel my appointment. I should have canceled this place a very long time ago.

I have been going to this dentist for years. They are professional and use the latest technology…read more Great experience every time! I highly recommend this dentist!

1### I had a very disappointing experience at this dental…read moreoffice. After completing the initial exams and cleaning, the dentist refused to continue treatment, stating that they felt "nervous" performing certain procedures. This left me confused and concerned about their level of professionalism and experience. I spoke with the office manager, Eily, who said she would follow up with me, but I never received a response. The dentist, Dr. Sagar S. Patel, came across as dismissive, and overall it felt like the office prioritized convenience over patient care. To make matters worse, the only treatment that was performed failed the same day, which further reduced my confidence in the quality of care provided. A week later, I visited another dental office where the dentist was professional, patient, and completed the treatment properly without any issues. The difference in care was very noticeable. Based on my experience, I would not recommend this practice. ---------------------------------------- That's the answer back from the dentist office from. Bridgewater Family Dental (Owner) a week ago Thank you for your review. We take feedback seriously, but we strongly disagree with the claims made here. Clinical decisions in our office are based on professional judgment, patient safety, and established standards of care. When a provider determines they are not the appropriate clinician to proceed with a specific treatment, that decision reflects responsibility--not inexperience or unprofessionalism. Presenting it otherwise is misleading. We also do not accept the characterization of our team as rude or motivated by anything other than patient care. These statements do not reflect the standards we uphold or the experience of the vast majority of our patients Due to patient privacy regulations, we cannot discuss specific details of your visit in a public forum because you INTENTIONALLY left major key points out on what actually happened in your review. ___________________________________ and that's my response too the answer from the office. 2### Thank you for your response, Bridgewater Family Dental (Owner) To my review on google. It's embarrassing too answer back too my reviews with you answer. but anyway it does not address the actual concerns raised in my review. Labeling your decision as "clinical judgment" does not excuse the way this situation was handled. I was accepted as a patient, evaluated, and treated -- only to then be told the dentist felt "nervous" continuing. That is not a reassuring or professional explanation, and it raises legitimate concerns about competency and case handling. If patient safety were truly the priority, there should have been clear communication, a proper referral at the time, and timely follow-up. None of that happened. I was explicitly told I would receive a follow-up from your office manager, and that never occurred. Accusing me of "intentionally leaving out key details" is inappropriate and dismissive. I shared my experience as it happened. Attempting to discredit a patient rather than address the substance of the complaint reflects poorly on your practice. Most notably, another dentist was able to complete the same treatment without hesitation or complication shortly afterward. That contrast speaks for itself. Patients are entitled to professionalism, transparency, and accountability. Unfortunately, my experience with your office did not reflect those standards. ---------------------------------------- 3### Updating my review after completing my treatment at another dental office. The procedure that was declined at this office was completed without issue elsewhere, which raises serious concerns about how my case was handled here. My experience included being told the dentist felt "nervous" to proceed, a treatment that failed the same day, and no follow-up despite being told I would be contacted. These are factual events from my visit. The response from the office focused on disputing my experience rather than addressing these concerns, which reflects the same lack of accountability I encountered in person. After receiving care from a professional and capable dentist, the difference in communication, confidence, and overall quality was clear. Based on my full experience, I stand by my review and would not recommend this office. The last picture shown all my plan got done from the new professional beautiful dentist office I use . Good blessings all doctors Care about humans life. And I hope anybody work in this career just for making money and doesn't care about humans life get what deserve. Again it's shame, shame, shame for this office/ Bridgewater family dental. Located in Bridgewater New Jersey.

i called to make an appt as a new patient in need of a cleaning. they made my appt on a saturday…read moreand when i came in the tech said oh the hygienist only works monday to friday.

I have never felt more comfortable at a dentist before in my life! From when you check in to when…read moreyou check out everyone is very friendly. I haven't been in a long time due to anxiety and everyone made me feel safe and reassured me there was nothing to worry about. I am on my journey to getting back a nice smile again and I'm very excited it's with aspen in bridgewater. Excited for my end results and to going back!

Both of the dentist are great and Beth is wonderful. The office personnel is not that great. Me and…read moremy husband have been going there for years and they don't treat you the way they should. I am going to start looking for a new dentist office.

Ok-hard to imagine that a dentist would get 5 stars-after who likes going to the dentist? Perhaps…read moresurprisingly, the patients of Dr. Jones do. This is an extraordinarily well run office-they get you in and out without making you feel rushed. They accomodate scheduled and traffic delays and always make you feel that it is all about you. So yea, dental cleanings and fillings are not spa treatments but this place makes it feel that way. And, did I mention that Dr. Jones is an awesome dentist. He is professional, careful and he does his best to put his patients at ease.

The actual providers are very good but I chose not to continue going to the practice because of the…read morerudeness of one person handling billing and insurance. If the practitioners are reading this they can reach out to me for more detail. Can't believe they place her and her attitude as a patient facing employee. Wow as I shake my head. 2 stars because one star is generally disregarded as "angry, unsubstantiated post". Most of my reviews are slanted towards favorable so I'd like to think my opinion in this matter has weight.

I had been a patient of this office for over 25 years, and while the staff has been extremely…read morepleasant, the quality of care I received in my last years there was sub par. The crown that they did for me never fit properly and had to be re glued in so many times that I ended up using Fixadent to keep it in place . The last time it was set back in the dentist actually said to me that this will not likely hold as your mouth is too wet. (of course , it is a mouth, and it is wet and of course the crown fell out again the next day). They also started to move me to a different hygienist from the one I requested and the last and final time I was there this hygienist knocked off three bonds on my teeth and almost drowned me in water during the cleaning. I had advised the staff of this and they never followed up on my complaint . By the way, these bonds (that this office did) also came off multiple times and had to be fixed. Needless to say I have since switched dentists, I have had no problem with the bonding they had to fix ,not have I had any issues with the crown they had to replace. I truly have hesitated in writing this review as I had sincerely liked the staff in this office, and I am not sure if it is just lack of skill or poor quality of materials they are using but I would never go back to this office again . My time is too valuable and my teeth are too important to me.

I am very glad that I walked into Dr Sloane's office a couple of years ago. The office is a house…read morein a nice quiet location in Somerville. The office atmosphere is warm and friendly. I have to mention the couches, they are so comfortable. Her staff always takes care of my needs and I always feel relaxed before any procedure. Dr Sloane is the best dentist I have ever let work on my teeth. She always listens to my concern about an issue first then we discuss what is the best solution. Dr Sloane always makes sure that I am comfortable and ready for the procedure before she begins. I had 8 fillings and 3 caps that needed replacing when I walked in her office. She has the technology to make cap replacement and tooth restoration so easy and convenient for me. Each tooth took about 2 hrs to replace. I thought that the technology she uses to fix my teeth was amazing. I actually love going to the dentist because I know that Dr Sloane and her staff are going to take care of me which is a rare treat.

From the owner: Family, Cosmetic and Implant Dentistry applied with a woman's touch! 3-D scanning technology and…read moresingle visit crowns. Keep your smile for a lifetime with a focus on prevention. Be amazed by the comfort of our CEREC dental technology.

Just left the office Dr. Dawn is amazing She made my bottom front teeth look like I had Implants…read moredone. They were horrible she did her magic! Oh my God I haven't stopped looking at my teeth. I left the office crying Im finally not ashamed to smile!! Thank you Dr Dawn!

I saw Dr Gittleman and he was great. Staff was so friendly…read more I have veneers from branchburg dental THAT ARE TERRIBLE. One fell out and Dr. G was so caring and , not out to make a buck! !! I highly recommend them. He fixed two teeth for me and replaced two caps. I have more work to be done and will go there