We have had such a great experience at this store, I felt the need to share. We want to match the hardwood floors in our house but unfortunately the product has been discontinued. We were very lucky to find just over half at what we needed at this store. The Manager, Bryanna Henning, could not have been any nicer or more helpful. She searched the national inventory, found what was left across their system and arranged to have it transferred so our needs were met. She was prompt, willingly went the extra mile and provided exemplary customer service. I hope her employer appreciates the gem they have in this store manager! (This business now goes by the name Lumber Liquidators) read more

I wrote a negative review about the Bamboo Flooring, I purchased at Lumber Liquidator due to quality of the flooring. The quality of the flooring is not ok as described in my previous review. But I have to break a spear (or two) for the outstanding response from Lumber Liquidators. They really stand behind their company and their products and try to do anything to make it right. I was contacted by customer service and we went through the process of reclamation. LL and I came to a compromise which satisfied both sides. I appreciate LL to be concerned about customer satisfaction. A business can't be valued the way they sell - but the way they deal with issues. And I'm very pleased LL takes the customer serious and shows, that they want your business. I will buy again. Than you. read more

Kyle was extremely knowledgeable, helpful, and made our experience even enjoyable with kids in tow. He answered all our questions, and even entertained our kids so we could take our time together to make a decision. We can't stress enough how much his customer service and experience left us very happy with our purchase. Thanks again, Kyle! The other associate was also helpful too. We will be back! read more

My Wife and I are very pleased with the Service we have received at Lumber Liquidators. We received specialized help with planning our project by Blake, Michael and Joseph who recommended the most cost effective silent underlayment for our floor. The installation went perfectly and as scheduled. We will definitely be return customers to remodel the rest of our house. read more

I had originally written a "bad" review for them but they worked with customer management and made things right. Thank you for addressing this! Thanks to Blake and Jessica who had to deal with me. read more

This is the first time we used LL but the experience was top notch! From searching for the perfect flooring to install and even a partial return they were great! I highly recommend! read more

First time shopper at lumber liquidators and it was a great experience! Blake is very knowledgeable and professional. The pricing was great and the show room is big. Will be shopping here again on the next flooring project! read more

My husband and I purchased bamboo flooring from this location per the advise of one of their employees. We came in wanting laminate and he advised against and continued to show us a demonstration of how durable it was. Per his recommendation, we spent more than our budget and bought their bamboo flooring. What he did NOT tell us is how easily it scratches. Basically all you have to do is sneeze and there are scratch marks (we have some more than a foot long) all over the place. Our kitchen floor looks like we own a pet with 10 inch nails. (We have no pets) We cannot begin to describe our disappointment with the floors and with lumbor liquidators for failing to warn us about the product. You need to know what you sell and they do not. We would have appreciated a warning against this. We've only had the flooring for a couple months and have no pets and one child and again, scratches are absolutely everywhere. We spent more so we could have resell value (again their advise) and now we will most likely have to pay to have new floors all over again. Yes, dark floors show but some more than others and this is the worst I've ever seen. I would spend the extra money and go to a store who knows their product better and who can advise better. I would never recommend this business, we are extremely disappointed. read more