Lets keep this review blunt and let me point out what really matters! FEEDERS are always amazing quality, the bugs don't die the next day and I am genuinely able to buy enough bugs for the week for all my critters. The animals in this store are kept in enclosures with appropriate lights/setup/enrichment & temperatures. Gwen, Justin, Jay & Kyler are very knowledgeable, always willing to help from A-Z & always a fun experience every week haha Has been my reptile store for almost 3 years after bouncing around trying to find good quality feeders, pets and most importantly people that care!!! Definitely worth checking out and seeing for yourself & making it your reptile store too.. read more

LLLReptile & Supply - One of four glass frog purchased from LLLreptile, so cute - Reptile Shops Near Me - Glendale, Arizona

It's a cute shop! It has a wide variety of reptiles, plants, and tank supplies. The staff were very friendly and recommended a shop that fit what I sought. I will definitely come back here in the future! read more

First time here and we're customers for life now! Very welcoming and helpful staff. Gwen and Justin were the absolute best. Helped us setup a new bioactive tank and were super engaging with my son (this was his birthday gift). One of the best shopping experiences I've ever had. read more

Good selection of products for reptiles. Prices are also reasonable. My only complaint is one of the sales people tried to push a higher priced heat lamp with a stand for my pet when a clamp light would do just fine. Sales people should consider the budget of the buyer before making suggestions. Yes the heat lamp with a stand is nice but it didn't fit my budget or my living situation. A simple clamp lamp worked for me. This sales person tried to come up with reasons for suggesting the heat lamp but again, a simple clamp lamp worked just fine. Please stop with the pushy sales and ask your buyers more questions. Thank you. read more

I purchase a 6 inch baby Kenyan sand boa on Monday (it is now Friday) and he has passed away from IBD - EXTREMELY INFECTIOUS, all animals in that shop need to be quarantined. Do not buy reptiles from here unless you want to get attached to them and lose them in a week. I've also seen lots of reviews about their snakes having mites. I would take the mites over the suffering I had to watch. GO SOMEWHERE ELSE PLEASE. read more

They are highly knowledgeable and friendly. I come here for feeders and they always have what I'm looking for.

"Nice people, but my reptile had mites. Check animals carefully before buying." Spent a lot of money there just to have a problem at home now when I called I didn't get a honest answer when I asked if there snakes had mites she replied not that I know of. Believe me you will know when you have mites and ironically, all the cages in the showroom were empty because "all the snakes were getting soaks " read more

This place is awesome! They have everything you need. I have a bearded dragon and I get her mealworms from here. They last a very long time and they get big and juicy. My bear die looooves their mealworms. I used to go to petsmart bite third are skinny and die off quick you. I think for 100 mealworms it was $14 which isn't bad because it cost $8 for 50 at petsmart. Overall, this place is a one stop shop for reptiles. However what I like the most are the people who work there. They educated on the animals and will even have a feeding time for their tarantulas and let you watch. I would definitely recommend! read more

So happy I found this little reptile store! I've probably driven past it 10000 times, never knowing it existed. I came in with the intention of purchasing a baby chameleon. After the very kind gentleman (I forgot his name) shared all his reptile knowledge; we decided that the leopard gecko would be the best suit me. The instant he put the tiny gecko in my hands, I fell in love! Being a 1st time owner of a gecko, I had no idea what I needed. Before I could even ask, the employee already had put together a little "kit" for me. He also gave me a few pointers on caring for my new pet. *Wide variety of reptiles to choose from *Clean/organized store *Lots of supplies *Friendly employees *Reasonable prices read more

LLLReptile & Supply - Reptile Shops Near Me - Glendale, Arizona

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Great overall service for your reptile needs! I have a wild caught baby gopher snake that won't take to Pinkies sold at Petsmart. So I called LLLReptile&Supply and spoke to T who was super helpful. He was patient, friendly and very knowledgeable! Highly recommend their business! read more

What a great experience! My husband and I visited this Sunday and were helped out by Derek V! He was extremely knowledgeable and very kind. Not only did he answer all my questions, he also entirely set up a new home for my baby crested gecko. I left feeling confidant and well prepared, and our little family member is settling in great -This entire experience was one I will never forget, thank you Derek and LLLReptile for helping me! read more

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The staff are intensely helpful, knowledgeable and laid back. We visited the store after it was recommended to us, to learn about bearded dragons for my son. They spent a ton of time helping answer our questions and sorting through all the misinformation we'd read online. We ended up buying a baby beardie and couldn't be more happy. I'd recommend LLL Reptile to anyone. read more

LLLReptile & Supply - Store front - Reptile Shops Near Me - Glendale, Arizona

LLL Reptile & Supply co has changed my life in O so many ways and I owe it all to Joseph. Without him l'd probably be in Switzerland or something cause I hated my life here. Now I have my sweet frog Bonito, and life couldn't be better. I will for sure head back to get him a girlfriend cause now I think he's attracted to me, and I don't want to catch feelings back so l better find someone else to take my place. I will be back soon looking for Joseph, please go to Joseph!!! And only Joseph forget the rest!! read more

Very well stocked in supplies, while a lot of items weren't labeled with price - the staff didn't seem irritated in having to check. I wish I could remember the guys name who helped check us out. He told us the pricing and we were shocked at how reasonable it was. We got all of our supplies for our crested geckos tank for less than any price we've found elsewhere. Will be returning for supplies in the future. I would give a suggestion to the owner/staff that putting pricing on items would be a tad helpful while shopping around. read more

This is a fun store. I wish I knew it was here years ago. Lots of animals that look well cared for. Lots of choices for enclosures, substrates and decor. They had pin head crickets when I couldn't find any at other places. Lots of live food. This will be my new go-to! read more

Too bad Yelp doesn't have a no-star rating...... We visited LLLReptile & Supply in Peoria, AZ on 5/29/2023. We were looking at their tarantulas/slings and noticed no less, and I am not exaggerating, 10 tarantulas slings that were dead. The enclosures at LLLReptile & Supply in Peoria, were sitting on a heated pad, under bright lights and were dry as a bone. We pulled out the small enclosures with the dead slings and notified the staff. The young lady was very apologetic but this is a reptile pet shop and they should be better taken care of. It's just sad the slings were left to die. As tarantula collectors we have been in a lot of reptile stores looking for tarantulas and only one time have we seen a dead tarantula in an enclosure, but 10 is absolute neglect. We will never shop at LLLReptile & Supply in Peoria again. read more

The folks that work in here are always super nice, their prices are good, their animals are well cared for, and they are just an all around great shop. We go at least twice a month to get rats for my snake to eat and never have a bad experience! read more

Our local reptile store near our house closed down and we've been searching for new one when we came across LLLReptile. The employees are so friendly and helpful and we can always find what we are looking for. They helped guide us with building a vivarium for my 3 adult dumpy tree frogs. They are also one of the only stores that has the Whites tree frogs! My boyfriend and I went in on Sunday and found 2 new babies to add to our family! We get mice/rats here for our snake as well and have always been pleased. We will definitely keep coming back and recommending them to everyone! read more

LLLReptile & Supply - Baby Whites Tree Frogs - Reptile Shops Near Me - Glendale, Arizona

The value for supplies and housing options at LLL is significant and worth a visit. My recommendation though, is to be sure you keep an active, running total before going to check out and review the pricing on the check-out terminal before tendering payment -- ALWAYS get a receipt. Well intended as the staff very well may be, I am sad to report several back to back instances of hurried (presumably unintended) oversight both in relation to charge against marked price, as well as correct classification of bulk feeders (namely, wax worms in lieu of calcium - unnoticed until later, due to packaging in an unmarked cup). In conclusion: Double check running total before tendering payment, do not take word for law in respect to packaged feeder supplies without verifying the classification of the insect(s) first. read more

I don't even know where to begin. I started off loving this place , my boys immediately fell in love with this place and so did I because the staff was so kind and helpful. I first visited the store a little over a month ago. My son fell in love with a Greek tortoise. Such a cute tiny little tortoise. I knew a little bit about tortoises but not too much however the staff helped me with telling me some information about Greek tortoises and I did some research of my own once I got home. The next day we decided to get our little tortoise and bring him home. The staff helped me with showing me what was needed. From the heat lamp, fluorescent light , the enclosure, the bedding . I purchased everything at LLLREPTILE. The enclosure was big however the person who helped us said it would work well and our tortoise would grown into it so it would last many years. We spent about $600 for everything. I didn't care .... We had a new little tortoise that we planned to keep for a lifetime ... fast forward to today, my tortoise Bowser is dying. Shell is going soft, he won't open his eyes, won't eat , barely moves. About a week ago I called the store , a gentleman asked for me to come in and to bring in Bowser which I did. He immediately felt the soft spots on Bowser and he suggested I give him calcium powder which I have been giving him . Later that day I posted on a tortoise forum as well FB , I come to find out ... the enclosure I purchased was too big, the heat lamp was the WRONG one , the fluorescent light was WRONG , the thermometer gauge was the WRONG one. Which all are very important keeping a tortoise alive . I purchased all of these items because that is what was recommended to me by the staff. I was informed because of the light and heat lamp and too big of an enclosure Bowser was not getting enough heat, enough light (apparently the light that I purchased that was recommended to me was useless) and in to big of an enclosure. All of it wrong. Now I'm dealing with a tortoise that is slowly dying. I just wish I would have never put so much trust in people. I blame myself for believing I was getting correct information. I should have done more research before taking the staffs word for what I needed. There is nothing I can do at this point . There is a 3 day policy , it's already been over a month. Lesson learned. I just hate that I'm having to slowly lose Bowser during this. It's heartbreaking. 3/31 UPDATE Our Bowser has died read more

LLLReptile & Supply - Everything I purchased at LLR REPTILE except for the food - Reptile Shops Near Me - Glendale, Arizona

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My boyfriend recently bought a frog from Joseph at the store. He helped us pick out one and now the frog is our little Bonito. At first I thought it would be an addition to make us a little family, but since we've brought him home I have been forgotten. I will be returning again to find my own little love and fill the void in my heart. read more

This shop is CLEAN and conveniently located with easy access off the 60. Great feeders. Shout out to Cooper, Lucas, Josh, Tony! There are a lot of opinions out there about reptile shops, see for yourself before you decide. I have never had any issues with any purchases either animals or supplies. read more

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Good customer service..answered all my questions..will be a returning customer...very friendly..thanks ..got everything i needed..the priced crickets in town read more

LLLReptile & Supply - Savannah montier - Reptile Shops Near Me - Glendale, Arizona

I would like to say how helpful and informative all the staff members are. They have accommodated all of my needs and truly care about their reptiles. I highly recommend this place! read more

We purchased a veiled chameleon at the Reptile Show and then went into the store the next day to purchase supplies the next day. Lukas and Josh went above and beyond to help up understand the feeding, care and housing needs of our new family member. The store is clean and very well stocked. I am so glad to have such a great reptile store on the west side. We will be back again and again !! read more

LLLReptile & Supply - Clover - Reptile Shops Near Me - Glendale, Arizona

Super informative staff. Was helped by Justin who really took his time answering all of our questions. Toni and cooper also filled us in on some good info about the reptiles. Overall super welcoming staff cool in store Vibe and I think I found my next pet! read more

Went to this store to get information on a Bearded Dragon. was greeted by Josh, Toni and Justin. These guys were so knowledgeable and helpful. Josh helped us get everything we needed for our dragon and I've called multiple times and they have been more then eager to help out. If you are thinking of getting a reptile, go see these guys. they are AWESOME! read more

Very knowledgeable young men working the shop. I have a Chinese Water dragon that is a finicky eater and this is a one stop shop for live feeders. And they're a fully stocked store for all our reptile needs. I would really love to have a store location in Avondale for a 5th Don't waist your time driving around looking for a better store cause ive already done that. This is truly the best reptile store around! read more

As a family we are new to buying/owning a bearded dragon. The staff here were knowledgeable, patient, and answered any and all of the million questions we had. My niece left happily with her bearded dragon and even more knowledge of them then she already had. Thank you for making this a great experience for my niece. read more

The place is usually alright. I haven't bought any animals so I can't speak on that but I come here to get my feeders. They're usually fine, sometimes missing a foot or have club feet. Yesterday when I went in for my frozen rats the medium I got have a cut open neck. Blood pooled inside the plastic bag it came in and the body was covered in blood. I don't really want to feed my constrictor a rat covered in fresh blood. I called in asking if I could get a replacement and they said it's common for feet and tails to break off when the rat hits something. This rats neck is still intact by the spine. At first the guy on the phone was going to take my information down to get a small rat. But I needed the medium so when I said that he said "oh we won't get anything for 2 weeks and we can't do cash back returns either" Didn't offer to hold my info for 2 weeks either so that's pretty lame read more

LLLReptile & Supply - The rat thawed out and in my own ziploc. Gash under chin my right hand, wet with blood - Reptile Shops Near Me - Glendale, Arizona

I originally gave this place a 5-star review. We've loved them for years. But we recently had them pet sit two of our reptiles, and they lost our leopard gecko. What's worse than that, is how they've handled it. No refund. No reply to my email. I haven't been able to speak with management. Just a "sorry" and a promise that they'll replace the gecko with a similar one if they can't find it within 30 days. This was my autistic daughter's pet. It really can't just be replaced. It's just been a horrible experience all around and I can no longer recommend them to people. read more

Friendly, knowledgeable, and helpful staff work here. They're always happy to help with anything I need for my chameleon and have even offered to help rebuild my enclosure to make it better for my pet. There's a tortoise that wonders the aisles that loves a good back scratch too. read more

Peoria shop is a nice size (I live in San Diego and typically go to the Mission Gorge shop). It seemed understaffed though; when the doors opened in the morning, there was one person at the register and one person with the cricket bin feeding animals. I watched a hype child of about 11 insist on holding a tarantula. The staff member feeding the animals said no. The staff member at the register said the girl could hold the tarantula. The child and her mother had no tarantula experience. The poor tarantula was dropped twice. read more

This place is AMAZING! Their employees are very kind & helpful! We've recently started getting into reptiles and every single one of them has helped with everything we need. Cooper & Josh are the two guys who help us the most, they're absolutely fantastic and really know what they're talking about :) read more

So far every time I've been in here it's been great. Me and my girlfriend recently bought a bearded dragon from them and they have the best prices on feeders around. Staff is very helpful and friendly. read more

Man oh man is it a toss up if you get a nice person to help you or not. Guy with the beard, supppper nice. Other people I have talked to are kinda rude. They also seem to be out of things all the time. read more

Disappointed that depending on who you talk to you get a different answer. My son and I came in to get a pet for him, we asked about bearded dragons and how to care for them. The guy we talked to was great, gave us a lot of information to think about. We decided to go back a few days later to get one and all the stuff we needed. There was a different kid working that gave us completely different information. At first we thought great we have more information to help us be successful bearded dragon owners. My son went around the store selecting items we talked about the first visit. The last thing we needed to do was decided which little dragon was going to come home with us. We brought our supplies to the counter, we were told half of the things we had were wrong.I asked why we got such different information, sadly this guy chose to say some not very kind words about his co-worker. While I understand that every person has their own level of knowledge and experience, belittling a person who has different ideas in a professional setting was not cool. read more

Just went into store. Prob 10th time I've been there to purchase feeders. Today one person was working. 20+ people in the store. Stood at front counter for over 10 min with at least 4 other customers ready to check out. He got a phone call and continued to chat and walk around the store while literally ignoring everyone who was physically in the store trying to spend money. I said excuse me there are several people ready to check out and said he was on the phone while walking around. Probably the worst customer service I've ever experienced. I've spent about $200 there in the last two weeks and needed a UVB light and more feeders but apparently they don't care about selling. Chatting on the phone while not making any money must be more important than actual customers standing in front of you. read more