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    The Reptile Store

    4.3 (19 reviews)
    Closed 10:30 am - 7:00 pm

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    Beautiful snake for the exotic folks;)
    Jonathan A.

    The best and by far reptile store, very good open space compared to other stores. Great customer service and very knowledgeable and great character from one of the managers there. The other manager Julia is also very smart and hands on with you about animals and what may be good for you to have in your family. Overall great new opening store stop by and enjoy:)

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    Photo of Karen W.
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    1 year ago

    Helpful 18
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    7 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Great store, friendly people. Have some nice looking animals for sale and always have a good selection of worms for my beardies!

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    5 years ago

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    5 years ago

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    5 years ago

    Family friendly and super knowledgeable staff. They have been a huge help as I've become a first time snake owner.

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    5 years ago

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    4 years ago

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    Ask the Community - The Reptile Store

    Do they trim lizards/dragons nails?

    Yes we will.

    Do they sell prekilled rats?

    Yes

    Don’t See Your Question? Ask Away!

    Review Highlights - The Reptile Store

    Super helpful with their knowledge, if you were to have any questions about specific species or setup etc.

    Mentioned in 3 reviews

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    LLLReptile & Supply Chandler

    LLLReptile & Supply Chandler

    4.5
    (31 reviews)

    my favorite reptile store in chandler! the staff is all super nice, i've gotten multiple inverts…read moreand geckos here and everyone is always super sweet and helpful!

    I've visited this reptile store multiple times because they occasionally have good inventory and…read moreI've taken a snake home from them before, but unfortunately I had another unpleasant experience with the same particular employee today. Earlier today, I called to ask if they had male veiled chameleons in stock. The employee put me on hold for a couple of minutes, came back, and confirmed they had "a couple" available. A few hours later, my boyfriend and I drove out to the store specifically for that reason. When we arrived, the same employee was immediately unfriendly and gave us attitude the entire interaction. We asked again about the male veiled chameleons, and she again told us they had them in stock and directed us to the back. My aunt also asked about jumping spiders, and the employee responded with the same rude attitude while showing them to us. After checking the reptiles, we spoke with another employee who was actually very helpful and knowledgeable. He explained that they DID NOT currently have any male veiled chameleons available and wouldn't be getting more until next week. He gave us detailed information and was polite the entire time. The issue wasn't just the misinformation, it was also the employee's behavior throughout the visit. She repeatedly stared at my family in an uncomfortable and rude way while we were speaking with other staff members, and every interaction with her felt dismissive and hostile. What's especially frustrating is that this is the same employee who previously sold me a snake and provided me with incorrect husbandry information at the time of purchase. Before visiting the store, I had already done research on the snake I was getting, and later realized that much of the advice I was given was the opposite of what the snake actually needed. Thankfully the snake itself has done well, but inaccurate care information can seriously affect the health of reptiles if customers don't know any better. I understand everyone has bad days, but this is now my second negative experience with the same employee. It's disappointing because behavior like this reflects poorly on the business and does not create a welcoming or professional environment for customers, especially compared to the much more helpful service provided by the other employees I've interacted with.

    Custom Creatures

    Custom Creatures

    2.8
    (87 reviews)

    I've been coming here for feeders for five years and I had to recently had to surrender my ball…read morepython to them because I'm moving to a state where they don't allow any reptiles so they took him in and they send me pictures of him... so nice 10/10

    I was recently contacted by David Fails, the store manager, about a potential job opportunity…read more Before considering anything, I asked to see the store's current animal setups and husbandry standards. What I was shown were very minimal enclosures with little to no enrichment. This does not reflect modern, welfare-focused reptile care, which prioritizes proper substrate, enrichment, and environments that allow for natural behaviors. When I asked further questions about their standards, I did not receive clear or transparent answers. Instead, the conversation quickly became unprofessional. Rather than addressing concerns about animal care, I was met with dismissive and inappropriate responses from the store manager (included in screenshots). This experience raised serious concerns about both the level of care and the professionalism behind this business. There are many reptile keepers and shops that prioritize proper, up-to-date husbandry and genuinely care about the animals they work with. Based on what I saw and experienced, I would strongly advise others to do thorough research and consider supporting businesses that clearly demonstrate proper animal care and professionalism.

    The Reptile Store - reptileshops - Updated July 2026

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