I called to schedule a service appointment. When I called the person answered "Hello?"…read more I said "Is this My Mechanic?" "Yeah." -silence- I asked if I could schedule my car for service. He started sounding more friendly and told me to go to their website to request an appointment. I said thank you and then did so. No response for two days. I called again and left a message asking them to call back to make an appointment. No response.

I reached out about an oil leak with more than two months before a long road trip...plenty of time…read moreto get my leak fixed or so I thought. Alex flaked multiple times, showed up hours later than he scheduled, and even asked if he could come by at 9:30pm one night. I never knew if he was actually going to show up when he said. He took the skid plates off my car to look for the oil leak and put them in my garage. He then went out of town for weeks "unexpectedly". Long story short...I was a week and half out from my 3k+ mile road trip w/ my two young kids and I had to scramble and BEG another mechanic to squeeze me in and repair my oil leak and put my skid plates back on. Not cool.

Absolutely -- here's a polished review that sounds genuine and enthusiastic:…read more Frank was absolutely fantastic! He came directly to my house and replaced my brake pads, making the entire process incredibly convenient and hassle-free. He was professional, knowledgeable, friendly, and clearly took pride in his work. I really appreciated that I didn't have to spend hours sitting at a shop or rearrange my day. Frank showed up when he said he would, got the job done efficiently, and made sure everything was taken care of properly. It's hard to find a mechanic you can genuinely trust, especially when they're working on something as important as your brakes. I wouldn't hesitate to use Frank again and will definitely recommend him to anyone looking for a reliable, honest, and convenient mechanic. 5 stars all around!

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

I have several teenage drivers and I buy old cars for them to drive. Because of this I have been a…read morefrequent customer of Todd's. He has proven himself trustworthy many times over. There were times when Todd told me probably wasn't worth fixing something . He could have easily fixed it, charged me and moved on. From my experience I highly recommend him.

smart. trustworthy. dependable…read more Not always the fastest turnaround but always a straight shooter, and runs a clean shop. He has always stood by his work too, and never lied or left anything unfinished. They have done 1) inspections 2) used car evaluations 3) oil changes 4) coolant/fluid flushes 5) Dodge Ram engine light (faulty injector systems) diagnosis.

All I needed was a state inspection. Would you believe I tried 4 other places before coming here?…read moreEveryone else had some excuse..."our guy isn't here today...our system is down...we only do them in the morning." Finally came here and walked in. Was immediately greeted by really friendly staff who got me in and out super quickly and with no fuss. I didn't need any kind of work done on my car today, but in the future I'll definitely come back based on how well I was treated. Thanks guys!

These guys have been taking good care of us for the last two years. Very responsive, fair, nice &…read morehonest. Not always the cheapest in town and they didn't make me feel bad for deciding to go somewhere else with one of the truck issues to save some money. I recommend them to everyone!

Awesome ! We were on a family roadtrip this summer and needed to get a oil change before we headed…read moreback to California but it seemed like a lot of places were overly booked or they closed early but we had to get home due to a family emergency and these guys stayed open until we got there and I can't thank them enough for staying open and being so helpful and kind I know the location doesn't look so eye appealing but trust the people is where it's at.

Excellent service!!! Express style! I was a first timer and was highly pleased with the service and…read moreprofessionalism!! I will certainly return and I highly recommend!

Excellent service and attention to detail... Brian and Richard always are friendly and knowledgable.read more

From the owner: QualTech Automotive was founded in 2010 with a vision of a better service experience. We are family…read moreowned and we understand how unexpected and stressful car repairs can be. At QualTech Automotive we accurately diagnose your car and get you back on the road as quickly as possible. Our team strives to make your visit painless. We work hard to create an exceptional customer experience that far exceeds just fixing a broken car.

A honest and friendly shop. I stopped by to have them check out a wobble in my front end, they…read moreinformed me everything was nice and tight. No up sale here. He even replaced a broken grease fitting for free. I will be back with all of my future business. I highly recommend.

Monte was friendly and honest concerning my repair. I was passing through when my vehicle died. He…read moreprovided an honest and fair appraisal of the work needed and the cost to do so.

I was looking through yelp for a place to get the oil changed on my truck and just happened to…read morereceive a mailer with a coupon from this place, perfect! So made an appointment and took my truck in. Everyone was friendly and all work to be done and recommended work along with a video were sent by text. I'm really glad that I found this place and I can definitely recommend them to everyone looking to get their vehicles serviced.

From the owner: Christian Brothers Automotive is a comprehensive auto care shop, specializing in both automotive…read morerepair and maintenance. Our certified, experienced technicians can service the following: air conditioning & heating, air filtration, alignment, alternators, drivetrain and suspension, electrical system, exhaust system, power steering, tire rotation, and more. We repair and service foreign and domestic models, and offer free courtesy inspections upon every visit, to address minor issues before they become costly problems. At Christian Brothers Automotive, we become your partner in automotive care throughout the life of your vehicle. We never perform repairs or maintenance on your vehicle without your consent, and we will not recommend unnecessary parts or service.

Brought me truck in for an AC repair, they found a leak and fixed it, I was told it was fixed and I…read morepicked up the Truck. Two days later the AC was not working. brought it back and they found a second leak, They then fixed this leak. I was changed both times ~$350 for evac and recharge of the system, Had the job been done correctly the first time I would have saved $350. I shouldn't have to pay for bad diagnosis. People were polite and professional and got the truck fixed quickly, both times.

We've used L&L in the past and the service was great…read more Unfortunately, they had my car for 5 business days and did nothing with it. Not only was it with the team for 5 business days, they ensured me that it would be done, which in my mind means completed by Thursday. I had called and check on the status on Wednesday around 3pm and the gentleman said that he hadn't even gotten around to doing a diagnostic on my vehicle. I extended my rental car, which in total cost me $400 To rent for the week because I have 4 kids and an obviously busy life. On Friday at 3:30 I called to see the status and he said that I was "next in line" to run a simple diagnostic. The expectation was set that it would be done by Thursday. They didn't even bother to call and update. Terrible customer service.

My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol