Saw Mary H for a massage and would recommend this business and masseuse. She was so knowledgeable…read moreand made me feel so comfortable throughout the massage. She used PNF techniques that assisted with my alignment and helped decrease muscle knots quickly that I've been working to get out on my own for months. I will be going back! Easy location and great price for the quality

The service was professional, and the massage was done with care. Overall, a positive experience,…read morethough the temperature in the room was a bit low

Great place, clean, comfortable and friendly staff. Large…read moresauna rooms with 2 plunge pools Highly recommend to check it out

Beyond awesome experience and a MUST for anyone into wellness and self-care! Sauna House opened not…read morelong ago and it's a hit! Whether you're craving a tech‑free reset, better sleep, or just a needed pause the Finnish‑style saunas and cold plunge baths will get you right! Located in W Morehead St in the Wesley Heights neighborhood of Charlotte. You can rop‑in and use the main sauna rooms and cold plunge, or book a private suite with friends. It is so much fun and taps into your wellness needs. Also makes a great gift idea for friends! Stop in and get the wellness infusion that you deserve!

Spa Bliss is already a gem: easy parking, super convenient location, and a quiet, private vibe that…read morelets your shoulders drop the minute you walk in. But let's be honest: the real magic is Tina. I've been to spas all over the world, from luxury resorts to hidden little sanctuaries, and when my muscles are in full rebellion with those deep, stubborn tension knots, nobody compares to Tina. She doesn't just massage; she assesses. You can feel her mapping out every line of tension. Every pressure point is intentional, every movement strategic. The woman has magical hands and the expertise to back it up. If you need someone who actually knows what they're doing, not generic strokes, but real skill that gets at the source, Tina is the one. I won't see anyone else in Charlotte.

Not relaxing at all and located in a foul-smelling office building with bright overhead lighting…read more Not a spa experience at all, but for the same price point. I wasn't asked about the pressure throughout the entire massage, but I was randomly wincing and recoiling at the pain. I could not relax, let go, or drift off. I wouldn't come back here. When I expressed how the face massage wasn't what I expected less than 5 minutes in, I was still charged full price for this service. There were also multiple points throughout the massage where the masseuse was hands off, and not massaging my body to grab lotion or whatever else, instead of keeping supplies handy. I'm saddened that this has been one of my worst "spa" experiences to date.

Walk through the doors and enter into a world of serenity. The atmosphere is filled with calming…read morevibes, moods, and music. The spa uses only all natural products and a hand selection of some of the earth's most powerful herbs. My visit gave me an instant reminder of how important and necessary self-care is. The spa offers the following services: Back Baths Herbal Sitz Foot Soaks + Footacials Herbal Steam Facials Massages Men's Beard Cleanse Mind Therapy Scalp Oiling V Steams Services I've Had: HERBAL STEAM FACIAL - A five step process with a range of customized seasonal facials that help to deep clean, hydrate, tighten, soften and restore your natural glow. CLEANLINESS NEXT TO GODLINESS FOOT SOAK - a customizable experience providing TLC and relief to tired feet. I've also tried the following product: Handcrafted Mind & Body Tea - A calming blend of cloves, cinnamon, eucalyptus mint, orange, hibiscus, chamomile, lavender and lemon

I had the pleasure of visiting this black owned spa last weekend. The owner took time out on her…read moreschedule on her anniversary day to come in and welcome us and set up our experience, such a beautiful spirit. I was gifted a foot soak scrub and I purchased a facial, yoni steam and scalp oil. I enjoyed them all. The atmosphere was welcoming, calming & inviting. I immediately felt at ease. The technicians who serviced me, Mara & Jalia were professional, available polite. I would definitely recommend anyone book a service and prepare to be Queen'd

Decent spot, although I was expecting way more considering the hotel's vibe. The so-called lounge…read moreis pretty small and the locker room even smaller, so overall pretty underwhelming. If you're looking for that elevated and relaxing feel, then this is not it, although the pricing would suggest otherwise. The one standout was my esthetician Timaia. If I return, it'll be only because of her.

I am extremely disappointed with the customer service and professionalism at the Spa by JW Marriott…read moreCharlotte. More than a week in advance, I booked two separate massage appointments in two separate rooms for my adult son and myself. On the day of our appointment, I received a call informing me that the spa had overbooked and now wanted to place us in the couples massage room together because we share the same last name. My 23-year-old son understandably did not want to receive a massage in the same room as his mother. I explained this clearly. The spa's "solution" was to move one appointment to 4:30 p.m. and offer a 20% discount on only that massage. Unfortunately, this created another problem because we already had dinner reservations at 5:00 p.m. as part of our vacation plans. After several phone calls, the only additional compensation they offered was two glasses of champagne. I even asked whether they could at least add hot stones to my massage for the inconvenience, but the receptionist said she would need manager approval. Multiple times, I requested to speak directly with a manager or supervisor, and each time I was told no one was available. What made this experience especially frustrating was that the manager never bothered to personally get on the phone despite the situation escalating over six separate calls. The receptionist was polite and apologetic, but she was unfairly left to act as the middle person while management remained completely absent. Ultimately, I canceled both appointments and requested that the cancellation fees be waived since this entire issue was caused by the spa's own overbooking mistake. This was supposed to be the relaxing start of our vacation. Instead it became stressful and frustrating. Had they contacted me earlier or handled the situation professionally, I would have had time to book services at another hotel spa. What disappointed me most was not simply the overbooking -- mistakes happen -- but the complete lack of accountability and customer care afterward. We spent part of the first day of our vacation dealing with six phone calls, repeated explanations, and no direct communication from management despite multiple requests. For a luxury hotel spa associated with the JW Marriott brand, I expected significantly better professionalism, problem-solving, and customer service. A manager should have personally addressed the issue and worked to make things right rather than leaving the receptionist to repeatedly relay messages. Unfortunately, this experience fell far below expectations, and I would not recommend this spa based on how this situation was handled.

Book her! Ragan is so intuitive when it comes to the body. It's like she doesn't just rub on you…read moreuntil your time is up--she searches for what you need and gives it to you--sometimes before you even know you need it. When I started going to her, I didn't know that I didn't know how to relax. She was always gently telling me "let go, I got you." I didn't believe her at first and she didn't shame me or take it personally. She just kept working with me. Now she's like "put your head down!" Lol. Eventually every two weeks turned into every week and she is hands down one of the most essential parts of my weekly self care routine. Her space is so welcoming and comfortable and there is nothing random about an experience with her. Book her. Thank me later

Now for any of y'all who have read my reviews before you know I don't typically give 5 stars to a…read moreplace my first visit but baybee!!!Ragan got me ALLLLLLL the way together!! I was able to snag a last minute experience and went with the All Inclusive experience. And when she says All Inclusive that is what she means ok! This includes use of the Theragun (had me laying on the table like why don't I use that thing more often when I'm at home?!) Anyway, it also includes hot stones, cupping massage and stretching! And when I say streeeeeetch that's what I mean! I swear I walked out two inches taller! The space was beautiful and quiet and tranquil. I will definitely be back. If y'all haven't booked what are you waiting for?!

I recently tried Eden Therapy & Massage for the first time. I booked a 90 minute deep tissue…read moremassage with Shemeka. She was really sweet and attentive. I could have used a bit more pressure throughout the massage. I enjoyed the relaxation of it. It was really nice that the table was heated though. That was a nice added element since I get cold easy. The facilities were clean and peaceful. Parking wasn't a problem even at 5pm in South End, so I was grateful for that. If I tried this spot again I'd probably look into a different type of massage. Overall, good experience here.

As your spa enthusiast, I came here to relax. I wanted to use those FSA/HSA dollars up with it…read morebeing the first of the year! Why not! It was worth it as they are having a special. I hoped right on it. Best decision of January! It's small but cut and quaint. You won't get slippers and a robe as you change in the room, but I did get a dedicated masseur that focused on my personal needs. I carry a lot of tension in my back. So, as a Plus sized girly, that's where my focus needed to be, and he obliged. I always get a deep tissue. It's what helps me the most, but if Swedish is your thing, go for it. The tables are not electronic, but there was a heating pad. I was advised the tables go up to 300 lbs. They seemed ok, but I chose not to flip over; super cautious! You can enhance your session with aroma therapy if you wish. I also asked about the oil used, which is Lavender scented. You can also bring your own. After the session, you're given a hot towel and water to hydrate. It was really relaxing and a perfect simple massage. I would definitely give them a try.