Been a member here for years. Love the Waverly and Ballantyne locations. Great facials and massages!read more

I have a membership at this location and I enjoy the experience that I have whenever I go. The…read morecustomer service has been excellent lately with the front desk. The current employees working there are friendly and pleasant to interact with. I've had a few different therapists throughout the year or so that I have been a member but that's how it goes with spa chains. One of my favorite therapists left a few months ago but I was able to get paired up with someone new that I like. For an ultra-relaxing experience, upgrade to a hot stone or salt stone massage. It really takes the massage experience to a whole new level. The facial services are great also. I always leave here feeling less stressed and well-pampered. Getting regular massages and facials are a big part of my self-care regimen. Great for mind, body and soul!

I've gotten weekly or bi-weekly massage for over a decade due to an auto-immune disorder that…read morebasically creates pain throughout my entire body. After moving to the area I tried Zoe Massage. My initial couple of massages with Amanda were pretty good. After that they became just ok and mundane and predictable. A really good therapist will change things up every time and make you feel like all your issues were addressed each visit. Unfortunately here not so much. I'm sure if you casually go once in a while this place would be ok.

This was my first visit with Zoe Massage. I booked a "first visit" appointment with Hope at the…read moreCarmel Commons location. My total was $95.00. The suite is on the second floor; they do have an elevator. Thoroughly enjoyed my massage with Hope. She may be small in stature, but her hands are mighty!!! Before starting, she asked my pressure preference and areas of concern to address. Pressure was spot on. Walked out a new woman. Highly recommend booking with Hope.

Saw new therapist Bliss. AND YOU SHOULD TOO! After a trip via airplane, I had shoulder and neck…read moretightness from the cramped conditions (you know what i mean!) Bliss immediately found the sweet spots (you know, those crunchy ones!) and relieved the tension. Highly rec'd!

I had a massage with Jessica and she was amazing. She worked the areas that needed extra attention…read moreand helped ease the tightness. This massage was the most relaxing one I have ever had. The studio was so cute and welcoming. I highly recommend Jessica and will be back very soon. Bonus, the price for one hour is so reasonable.

DO NOT do a membership with LaVida masssage. There are no benefits other than a few dollars saved…read more There are tons of restrictions on you if sign up with them. It's a waste of money.

Nice place. They have an introductory rate for new people. Shared parking in front. They sale the…read moreproducts they use. There is no relaxation area, etc. it's straight to the point here. No spa like experience. The masseuse I had was good. My biggest eat and only concern was the time difference. Paid for a 90 minute massage masseuse started late and ended early. So maybe they need to invest in locks and timers for their staff or train better so that this doesn't happen. There was a huge time discrepancy. They offered a small discount for the issue and coupon for next time I come. Hope you enjoy and are able to relax.

The massage was both physically and mentally therapeutic. The lady was confident yet humble. So…read morerelaxing I drifted off asleep and upon awaking nearly 40 minutes later I had the most amazing feeling. Was a great massage and I'll be back. 5 Stars

I used to frequent this place for massages. Within the last year, they raised their prices, and…read moreevery time I go in, after I get back to the room, they tell me they can only do 30 minutes instead of one hour. They aren't willing to give the rate for one hour and so therefore you pay $50 for 30 minutes when you can pay $70 for one hour. the massages have not been great and it seems like there are many people sitting around just hanging out. Not sure why they can't offer one hour massages with 3 to 4 people and they're sitting area hanging out.

I had a GREAT 90 minute massage from Ella! She used exactly the amount of pressure I like, started…read moreright on time and utilized the full 90 minutes. There was no chit chat (which I like!). Very clean salon, front reception gal was very friendly. The complimentary light snacks and different types of bottled waters were a nice touch as I was checking out. I've been a 7 year customer at another salon and will be making the switch to 521 Spa and Massage.

Coco provided an amazing deep tissue massage! My muscles were so tense before arriving and after I…read moreleft I immediately felt relief. I appreciated the hot stones and will definitely be back!

I thought overall the massage was excellent. But... the first impression was not great walking in,…read morethey are located in a strip mall and entrance was filthy. It didn't look open from the outside! I was greeted and sat down in the back to fill out forms. They offered water. The vibe was nice and relaxing. Once I was showed to my room, I realized the walls didn't go all the way up, or down so it became apparent I would hear everything going on around me. For instance, the woman in the room next to me barking out orders and demands was a little off putting. The other side of me someone was putting stuff away and dropping things. Like I said, the massage was good, not the 50 minutes I paid for (was more like 40) and not exactly peaceful. Would likely try somewhere else next time...

FYI: the business is running a 50% discount off your next massage for leaving a Yelp Review. If…read moreyou read the recent reviews, I believe the promotion is playing a role in individuals leaving recent reviews. In order to get the 50% off, you must show the staff that you left a Yelp review. I was told I could call in and have the 50% applied after leaving a review. My husband and I used ClassPass to book our appointments. I have been working really long hours the past few months, and I didn't want to drive 45 minutes to an hour to Spavia. I originally booked a Wednesday evening appointment, but cancelled to accommodate my husband. My husband and I arrived for our 5 o'clock and 6 o'clock appointments at 4:37. Upon entering the front door, no one was at the front desk. The sign on the desk states to sit down, so my husband and I sat on the bench and waited. About 5 minutes later the receptionist came through the front door and immediately started the check in process. We completed the form on the tablets, and I placed my tablet on the desk because the receptionist had stepped away. The receptionist seems to be responsible for a few tasks. The bench was wood but comfortable. The place smelled good. The theme is a bit of a jungle theme with fake flowers on the walls and ceilings with monkeys hanging. After checking in, we were taken to the back to wait. There's a bathroom with dim lighting. The seating area was comfortable. There's at least 4 oversized plush chairs and a couple regular chairs. There a filtered water pitcher and what seemed like tea. At 5:05, I was taken to the room. At almost 5:15, my massage began. It was a good massage. Brandon massaged the areas I needed. The massage ended at 5:59. I booked a 50 minute magnesium rejuvenating massage. I don't know if magnesium was involved as it was not discussed. Overall, it was a good massage. Brandon was also my husband's therapist. Would we go back? We are undecided on whether or not we would return. We did not book a future date.