I am restoring a 1962 Chevy Stepside Pickup. LMC Truck is just one of many options for parts for classic trucks. Their prices and selection are in line with with their competitors, but where they get you is on shipping and handling charges. For example, I placed an order with LMC and Classic Truck Parts the same day. Both orders arrived the same day and both boxes weighed almost the same. LMC charged me $23.75 shipping and handling while Classic Truck parts charged me just $7.95. In todays tough economy, I can not afford to waste money on over inflated S&H charges, I would rather put the money into parts for my truck. Plus most online retailers offer super low or free shipping these days. LMC's shipping and handling charges need to be brought more inline with todays market. You can bet the next time I need parts for my classic truck, I won't order from the company that overcharges me on shipping and handling. read more

Just crappy parts spent THOUSANDS and all the parts have either gone BAD or going BAD. From bad door lock actuators to bad steering dampers to bad suspension parts AC control, module, bad AC fan bad AC fan regulator bad I put the stuff in it last maybe a year and then it goes bad if you wanna waste your money on a crappy business with here's a thing it's actually run very well. Customer service is great, but the quality of the parts is shit so just save your money and find AC Delco genuine parts . This place just does not carry it. They carry cheap Chinese knock off and it sucks. I'm just upset. I've spent a ton of money to not only buy the parts and also replace them for the second time. Gotta love doing a restoration project and your stuff not even lasting a year talk about horrible quality every single part oh window regulators gone bad electric ones worth the motor have burnt out like I said every component I have purchased from this company has been subpar quality if you wanna waste your money go for it read more

LMC Truck Pickup Parts - Auto Parts & Supplies Near Me - Lenexa, Kansas

The parts are cheap China made. Customer service know nothing about what they sell. NOTHING! Many parts are ill fitting and don't last. It's true they have many parts you need for your truck but you could no longer say your truck was made in the U.S.A. They are simply a middle man for China and make zero effort to carry anything that you would call quality. If you have a question about any parts they are dumbfounded. read more

Extremely poor customer service. They made a mistake on back ordered parts and shipping costs. Charged me for it and never once offered anything to try and resolve the issue. read more

I purchased parts from them so many times through the years never again shi pping to expensive and in the top of that very slow I will spend my money somewhere else . read more

Horrible customer service shipping is a joke Bottom of the barrel in parts suppliers read more

I inquired about obscure parts for a model vehicle they sell parts for, albeit a less common one. The response was a joke: they claimed they are "not licensed mechanics or technicians" and therefore couldn't help locate part numbers or make suggestions based on their experience. So what does that tell you? That the company has no experience with, or desire to assist, in their stated mission of "Keeping Generations on the Road." No guidance, no forwarding to someone who actually handles legacy parts, just a generic dismissal. It felt like the email was sent just before closing time to get it off their plate. For a parts supplier claiming to support older models, this is unacceptable. If you're looking for actual help sourcing hard to find parts, don't expect it here, they clearly don't care. read more

Steer Clear of LMC!!! I've bought several parts from these folks but NEVER again. I purchased the inner plastic replacement piece to my glove box for my 79 C10 that the hinge doesn't work properly. I called and spoke to three different people before the last guy told me to pay the shipping back to them and the part would have to go through their Quality control department then they would make a determination if it was indeed defective before they would credit me for it. Update I have since also discovered that the mounting holes for the door handles I purchase from LMC Don't line up either. I have since used and would going forward Highly recommend using AMD American Metal Direct for all of my part needs. read more

Well I'd like to say I found a company that could help with my truck restoration needs but with the high pricing and EXTREMELY SLOW processing time for even the smallest of orders I'd say do yourself a favor and buy elsewhere. Also when you call the "customer service" reps are rude and actually uninformed about products.... this from a 25 year plus parts guy!! read more

I used to buy all of my classic GMC truck parts from LMC but about 1 year ago, something changed at LMC. I noticed that, on some orders, parts didn't fit or operate properly. Those were small orders, so I thought "No big deal". Then I ordered the parts required for rebuilding the insides of both doors. NOTHING fit or required modification to work. Even though I spend about $1,000, I was so disgusted, I pitched the "new" parts and decided to never order from LMC again. I contacted LMC management and got silence. I went to another supplier and have have had no problems. read more

Their shipping is TERRIBLE!! They choose to use FEDEX smart post. This means that nothing moves until they get a truck full. This could be a day or up to 10 says according to their customer service. So if you want something within a few days, I suggest you find someone else. read more

You can find everything that you need to restore your antique truck. I have ordered numerous parts for my 1963 Chevy C10. The parts are delivered on time and correct for my vehicle. The parts and shipping are reasonably priced. When I call for hard to get parts or parts that I don't really know the name of they have directory and knowledgeable, friendly customer service agent. Minimal waiting period for parts. So, if you're looking for good quality reasonably priced parts and need them in a hurry you can't beat LMC Truck. A+ read more

I purchase many things for my 1973 ford f100 and never ever had a problem. great items at great prices with superfast shipping. they website is truely one of the best with full clear pictures of parts for your car or truck. highly recommend! read more

I own a BEAUTIFUL all original 1990 Chevrolet Silverado c1500 GMT 400 limited-edition "custom trucks of Texas mark 3 edition with custom real wood" 454 v8 short bed. I have been ordering parts from LMC for the past 15 plus years. Customer service has went completely down hill, and also their parts quality I mean WOW!!!! Very poorly cheaply made parts from overseas! I went to pick up an order on Saturday as I only live about 20 minutes away near south KC... A european male was at the counter he act like he hated seeing me in the store spending money he was very unprofessional, rude, and unfriendly! I will find another source to restore my beautiful collectors truck!!! read more

Super slow shipping. Some parts are inferior and cheap. I have ordered parts for my truck it's like 50/50 on quality. Some parts are good. Some not so good. Tread carefully. And I have to pay for returns, so I end up just keeping the items. read more

Their customer service went above and beyond to get us the part we needed, when we needed it. It's always a pleasure to work with LMC Trucks! Thank you! read more

Have purchased parts over the years for my GMC 1998 . Be aware that their parts "might fit" because of either Thailand or other outsourcing that has caused me to either return or just throw away because of damage trying to make them fit. Roger A. read more

Just extremely disappointed after placing a pretty big order with lmc even though it was not that smooth to start with I decided to try again and put in another order. Well after 3 days I didnt receive any shipping info so I decided to call in and was told that my order hasn't even been pulled yet so I just cancelled it. I own a few different trucks and was thinking I found a good place to order parts from. Back to ebay read more

The worst customer service!! Won't work with you at all to resolve an issue that the part they sold doesn't fit as it should, will argue with you, and then they will just quite responding after a couple of emails. Unbelievable. Will never buy from them again. They're are plenty of other quality company's that you can buy from other that LMC. If they were the last on the face of the earth I still wouldn't buy from them again! read more

I made the mistake of ordering door handles part number 38-6526. At first use, attempting to open my door, the door handle folded and broke. Do not waste your money on this land fill burden. I had to go out and find OEM, American made door handles, and they perform very well. read more

The parts are as advertised but the service is awful. We did paperwork to apply for their military discount only to find out that the discount never applies to the parts you need. Id rather they just didn't offer it. We called customer service to check on our part because it hadn't shipped only to be treated rudely and continuously interrupted by the CS agent. Finally just hung up. And finally, they shipped the part to our old address after we confirmed our new shipping and billing address. We had to go to our old house and knock on the door and hope the people that lived there would give us the part. The people that live in our old house get 5 stars for being cool about the whole situation! The business has the parts you need but they really need to do better with customer service and support. That is all. read more

You can't ask for a better way to order parts for older trucks. I discovered the local chain store parts references were completely lacking or outright wrong when it came to cab/body mounts for my 1997 Chevy K1500. LMS was the *only* place available online that had a breakdown and diagram for the mounts and parts in the correct position for the various models of Chevy trucks. The prices were very reasonable and so was the shipping, I had the parts within 3 or 4 days. Some reviewers slam this place for their own mistakes and nitpick policies that are in place for pretty much every online retailer. So do your homework and carefully order your parts, the results will be much better. read more

Good selection & customer service doesn't make up for all the cheap, poorly fitting, made in Asia products. We bought an LMC door for 67 pickup & new latches. Had to grind on latch to make work right, went with one piece side window bought from another supplier but had to cut open LMC door to cut out window channel that was longer than factory to make work. No we will have to grind on door to remove sloppy weld. If you don't have any other option to buy replacement elsewhere then your stuck. But be prepared to have to do a lot of modification and adjustments for poor fitting and machining that is not as good as factory. If your restoring and just want to bolt and go, it's not going to happen. Be prepared to hire body shop and mechanic to make it work and look right. read more

LMC Truck Pickup Parts - Had to cut up latch because it was too wide. - Auto Parts & Supplies Near Me - Lenexa, Kansas

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Called to order parts and was told they had military discount (you have to send paperwork and it takes a couple of days). I did and was given a number to use for discount with caveat (discount is not valid with online purchase and is up to 20% off on select parts). So I called (got horrible costumer service, talked at me and not to me and would not listen to what I had to say) and then was told that what I ordered did not have discount and that if I did get discount it is UP TO 20%. They might as well told me they did not have a discount and not wasted my time. HORRIBLE use of a gimmick just to say they are helping veterans. HORRIBLE. read more

They do not stand behind their product. Bought a headliner and many other parts, Headliner failed after a short time and they said manufacturer wouldn't d anything. Offered me free shipping on a replacemen. what a joke. Buy elsewhere read more

I ordered new seat covers for my 1989 GMC pickup. Easy to order, quick to ship. No issues there. My only concern was that the fit was less than wonderful. The bottom was too big and had to add extra padding. Now it looks inflated. The seat back was better but still a little mis-shaped. After a struggle they are on there and look pretty okay for an old truck. read more

LMC Truck Pickup Parts - Auto Parts & Supplies Near Me - Lenexa, Kansas

UPDATE: After disputing the charge with my CC company, I also filed a case/complaint with the BBB. The issue was successfully resolved through that channel, with LMC refunding me and finally agreeing that what they shipped to me didn't match what was shown on their website, which they are working to resolve. read more

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THE WORST! Dishonest, overpriced, crap parts, and ZERO customer service! "processing" an order takes over a week. I will NEVER buy from these thiefs again! 100% Scum Bags for sure. Buyer beware! read more

Tried to set up an account. Sent in the proper Tax exemption from my State taxing authority. Long story short, they will not remove the sales tax. Will NEVER shop here - ever. They think they are the IRS. read more

They sell and make low quality highly priced junk. Bought all kinds of mechanical and trim pieces for my 77 c10 from these guys and pretty much everything is expensive and crap quality. read more

I have a 64 and 65 Chevy trucks, Ordered ss brake lines, they sent wrong part, then wanted to argue, then blew me off, had to order right PART FROM ANOTHER DISTRIBUTER, then they responded two weeks later saying that my two original trucks have been changed. "not" please do not buy from them they do not know what they are doing. read more

Seemingly complete lack of care for customer service or response. Place your order and hope. I've used LMC over the last few weeks with very sporadic poor follow up or just matter of fact attitudes about timelines for parts processing. I have an order I placed over a week ago and still shows "processing". These are items shown in stock on their website. When I call or email if I do get a response, they simply say we're experiencing delays without any offer to help expedite or timeline. They sell reproduction parts that are sold by many supply houses. This is the last order I will be placing with LMC. read more

Selected my vehicle online and then I thought I'd order some parts for my vehicle, come to find out it just gives you a range of parts so everything is wrong. Why on earth would I buy parts for different vehicles when I only have 1! read more

UPDATE - Did hear back from LMC about my ongoing order-related issue after they read my review on Test Pilot, and they apologized and offered a full refund on the 2nd mis-handled order that should have been canceled/refunded and not have shipped. LMC provided a full refund without having to ship the parts back. I do appreciate the response, and upped my review to 3 stars from 1 star. I have been an LMC customer for several years and hope they are able to tighten up their order/shipping process to be consistent! read more

I have never had to leave a negative review in my life. As a business owner I understand the difficulty's involved in having a seamless and pleasant customer service. however after several attempts to come to a resolution on an issue I feel this is my only option. Went into the Lenexa store purchased over $6,500 worth of parts. seen a set of TMI door panels in the clearance area. The box said they would fit my build (84 gmc truck) I asked the counter sales people and manager. They confirmed they would fit my build. So at this point I decide to purchase not only the door panels but also added a TMI dash, and TMI seat. we install the dash, and seat(had to make the mounting bracket, purchasing would take 3monthes to get) then went to install the door panels. Soon as we remove them from the box we notice the instructions say 67-72 Chevy truck. Obviously they were boxed wrong. So we contact LMC they say no problem send them back and we will refund you. But we can not sell you the correct ones since we no longer carry TMI products. So I contact TMI. They say they can make the door panels we need but it'll take 16 weeks to receive.... so now I'm stuck with a TMI dash, and seat that we have installed $3,000 worth of product. And don't get the correct door panels to match for 3 months. we told the customer service representative on the phone and in email that the only reasonable solution is for us to modify the panels and request a refund. The customer service agent said they doubt we would get a full refund but we can address the situation when we get to that point. we are not new to the automotive restoration world so we make the decision to move forward with modifying the incorrect door panels to make them work. it took us about 6 hours to modify the fiberglass, leather, lock rod holes, handle brackets, and the template to install them. 6 hrs at our rate is $500. (we requested 1/2 that $250) as a store credit so we could apply to our future purchases. I think this is fair. after several emails LMC has decided that our trouble at their expense is only worth $100 gift card to their store. if this is how you value your customers time, their builds quality, and their company's image you can keep your $100 and lose our business. You are no longer the only game in town. sincerely disappointed customer, Zak Fletcher read more

Ordered a rear bumper for my 1990 Chevy Silverado part number 38-9774, paid $400 total and was happy with my purchase. After receiving the bumper I noticed the License Plate Light Lens Covers were not chrome as was shown in the product photos but instead sent blk ones. I thought this would be a simple fix since the difference in price from the blk ones they sent compared to the chrome ones in the product photo was only a $1. So I give a quick call to customer service to get me sent out some chrome ones and I offered to return the blk ones. I was immediately confronted by the customer service rep with a attitude of "how can I win this argument" rather than "what can I do to find a solution for the customer that just ordered a $400 dollar bumper from us?". I am still so blown away by the experience. No customer relation shown. No understanding. No sympathy. No helpfulness. Just pure argumentative and belittling. It is worth for them to save $1 than retain a long time customer and advocate. I'll happily order them from another website for double the price based on the experience. I DO NOT recommend LMC truck. read more

LMC Truck Pickup Parts - Auto Parts & Supplies Near Me - Lenexa, Kansas

We have been there a few times to get parts for some of our trucks. The staff is always knowledgeable, patient, and pretty quick with getting parts together in the warehouse. We were encouraged to open up and check each part before accepting it - especially chrome and body pieces. You also have the ability to order ahead online and have it ready for pick up with a discount for ordering ahead! read more

Well I.......I really tried to give LMC a second chance. I ordered about $865 and change in parts. What I received was CHEAP and I mean CHEAP junk made from all around the world. Which doesn't bother me as long as the part is of quality. None of the parts are quality checked, from either lmc of the country of origin. I was also sent a steering wheel, horn button, and installation collar, I never received the collar so the steering wheel and horn button are no good to me, yet they sent them any way. Lmc tells you if parts are not to your liking then you may return them on your dime. This is what I was told and it says it on the back of the receipt. They sent me junk that is falling apart as well as parts that are incomplete and I can't use them. So I now have to send them back. Most people don't send parts back because it is to bothersome and it is free money to lmc. Now you have a P.O.S and they have your money. Due to the fact that I have to front the shipping bill I am sending everything back. I have noticed that ALL and I mean ALL of the rubber parts I purchased from lmc maybe a year ago is all rotted and splitting, my rubber boot covering the shiftier as well as the rubber fuzzys around the window. This is the second set of fuzzies that lmc has sent. The rubber products they sell are EXTREMELY cheap junk. Do yourself a favor and save the money and lots of headache, shop somewhere else. read more

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Yeah they kind of suck. Parts are usually low quality, a lot of the hardware and replacement parts are not oem...just the same size that they matched up or stuff you can buy in the parts store and the shipping sucks. Shipping is expensive too. Same with the prices My last order I placed on a Saturday and my card was instantly charged. Checked order status late Monday and it said "complete-in shipping". Wednesday it says the same...I call and they say it should ship today. I said "it takes 3 business days to get a package out the door??" They say "well it was placed Saturday so nothing is done until Monday and then it takes 24-48 hours to process a credit card" ...that's funny that my card posted a charge 30secs after I hit the submit button. Shop around read more

I'm a first time customer (placed 3 orders over the last couple of weeks totaling over $1100) and at this time am considering never returning to LMC. My first order arrived in a bulging overpacked box. Upon inspection I found that when the box was stapled closed the staples damaged a grille in the box. After a call to customer service, I was told the grille would be replaced but that they could not do any better than standard shipping even though it was their issue. The rep on the phone honestly didn't seem to care. This doesn't sit well with me..... If LMC made a mistake, it should be corrected ASAP. I made this call on 8/25 - now two days later I'm told a replacement hasn't shipped yet and probably won't ship out until next week. This is now getting more irritating -- where's the customer service? read more