I scheduled a dental appointment for my child with Pediatric Dental Care only after calling to…read moreconfirm they were in-network with both of our dental insurance plans. Their staff told me they were in-network -- but for some reason, I received a bill for $1,100 because they were actually out-of-network the entire time. They stated on the phone after the fact they are not in net-work with ANY insurance. When I disputed the bill, their office deflected responsibility, pointed to a form I signed after being misinformed, and refused to put anything in writing -- including my request not to send the balance to collections so I could try to work with insurance on paying anything more. We've spent weeks trying to resolve this calmly, including phone calls, emails, and escalation to insurance. They've refused to take accountability and just go in circles. What's worse is I've since learned other military families in the area have had the same experience. This seems to be a pattern of either staff giving out false information or intentionally misleading patients who rely on insurance to make medical decisions to then make more money. I've now filed formal complaints with the Indiana State Dental Board, Better Business Bureau and Attorney General Consumer Protection office. If you're a military or insurance-reliant family, I strongly caution you to get everything in writing before trusting this provider. This experience has caused financial stress and anxiety we should never have been subjected to. Update: After weeks of back and forth, two hours after posting public reviews regarding my billing dispute, I received a phone call from Dr. Karr herself. During that call, she made it clear that the only reason she was reaching out was because of the reviews -- not because of my repeated email outreach or my earlier attempts to resolve the issue. She refused to acknowledge that her staff could have given me incorrect information regarding insurance coverage and blamed the insurance companies for the balance due. She claimed that writing off or adjusting the charge would be "insurance fraud," which I have since learned is misleading. At no point did she accept any responsibility, nor did she offer a resolution other than asking me to make payments or getting care credit. I left the call feeling invalidated, patronized, and more concerned than ever about the misleading practices at this office. We left the 45 minute conversation with her telling me she was going to speak with Amber and follow up with me next week. I feel sick to my stomach about this whole situation.

VERY DECEITFUL!! My…read morefamily and I just moved to the area and were looking for a pediatric dentist. When I called Dr. Karrs Office, they told me our insurance was out of network but they will still "follow the fee schedule", I asked them to explain what they meant and they told me we would owe about $8-$10 per child, so I scheduled my 3 younger children. They had their appointments, I was told my son needed a tooth pulled and they would do it right then. I asked how much this would cost and they said "oh, only a little bit more". I asked for a specific amount but they wouldn't tell me. On my way out, they told me my balance came to $150!! I was very frustrated, but was in a hurry to get the kids to their activities, so I paid it and left. THAT WASNT THE WORST PART!! I am now getting bills for $180!! Apparently, they gave all 3 of my children fluoride treatments (which they knew were NOT covered by an out of network insurance) without asking me. They just did it and it was $60 per child additional. I had several conversations with the front desk staff explaining how this isn't fair, its sneaky, and it is NOT how to run a business. They didn't care and I'm still expected to pay an additional $180 when I was told it would be $8-$10. We will NOT be going back!!!

Fantastic care! My children are never scared to go here- they actually look forward to it. The…read morestaff is top-notch... The always ask about what my family is up to and remember what they talk about the time before.

I went to Children's Dental Center based on multiple recommendations from fellow moms. I was…read morefloored with how wonderful this practice is. The hygienists, the assistants and Dr. Merlo are compassionate and excited to care for my otherwise nervous children. They brought enthusiasm and my kids quickly became excited to learn about tooth health, implement what they learned and actually be excited about their trip to the dentist vs. nervous about it! They wanted to come back for fun! I was very impressed with how well the office was run and how thorough everyone was. No question about it; this was the best dental experience I've ever had.

Our family has been coming here for over 13 years and we couldn't be happier. All four of our…read moredaughters are patients here, and the care has always been exceptional. The hygienists are outstanding -- kind, respectful, patient, and extremely thorough. They always make our girls feel comfortable and at ease. Dr. Ladd is phenomenal -- professional, caring, and incredibly skilled. We trust him completely and wouldn't consider going anywhere else. We highly recommend this office to any family looking for excellent dental care.

Had the worst experience here with my son. The dental hygienist was impatient and rude with my son…read morewho was visibly scared. She kept telling him to stop whining and he was being inappropriate. He's five! I even called back to speak to an office manager and explain why we will not be returning and they didn't even have the courtesy to call me back.

Such an awesome place! Everyone was great (front office staff, hygienists and dentist) and made my…read morekids feel so comfortable. Highly recommend!

Very dissatisfied with the desk service. I tried to arrange an appointment for my son and daughter,…read moreand I mentioned that my son's Central Incisor Teeth are in a little amount of pain, and she immediately started pushing for an Xray. Consider this: the doctor did not even examine my son, and now she is telling me that he needs an X-ray or the doctor may reject to see him. What an excellent technique to take as much money as possible without even looking at the issue.

I would seriously get a second opinion before you allow this place to drill for cavities in your…read moremouth. Dr. Peters told me I have two cavities, he's full of it too. I went to another dentist and they found no cavities. There were other red flags to this office that were made it clear to me that I could never feel comfortable at this dentist. Trust is everything when selecting a dentist! Chose wisely! Not recommended.

Schererville Family Dentistry is hands down the best dentist office in this area!…read more I suffered from dental phobia, which kept me from going to the dentist for over 10 years, so you can imagine the work up I needed when I came in. They were SO patient, understanding, polite, they went out of their way to make sure I was comfortable through each procedure. I could never run out of nice things to say about this team. I have been worked on by both the dentists at this practice, and both of them are equally skilled, talented, and professional. Added bonus for people with social anxiety- you can even text to keep up with appointments!! This is huge for people who have a difficult time picking up the phone! If you are in search of a dentist, you seriously don't need to look any further than Schererville Family Dentistry!

Wonderful place, when we walked in we were welcomed and greeted by staff, Kelly+all the staff were…read moreamazing! The doctor was very friendly. My daughter felt comfortable especially when they explained to her what was going to be done to her teeth, she felt more relaxed after that. I loved the place very professional neat and great customer service! Very awesome keep up the good work & thank you!!

took my daughter there last week for tooth pain, i expressed to them I believe she had a cracked…read moretooth and it was the upper teeth. he said she grinds her teeth and that's causing the pain. told us to get her nasal spray and i bought some paste from the office to use at night after brushing. he said to use that for 3 months and follow up. brought her back again yesterday for worsening pain, AGAIN NOTHING WAS DONE. dr pretty much said she was faking it. this morning she woke up with the whole left side of her face swollen. I had to take her to an urgent dental place that was not in network with her insurance. they once again did X-rays and informed me that she had a huge abscess!!!! and she had to have 2 of her teeth removed. the dentist at this new facility told me that they don't understand how it could of gotten missed on an X-ray. I paid $400 for this treatment!!! I called and spoke with the office manager who one did not even apologize for their mistake and two said that they took only X-rays of the LOWER TEETH. But the doctor looked completely in her mouth at her teeth and didn't see the hole in the tooth. unbelievable!! I will never ever go back.

My 6 year old daughter and I had a great experience at Adriatic family dental. The nurses and…read moredentist were really sweet and patient with my daughter and she left saying she actually wants to go to the dentist again!! The office was clean and everyone including the front desk staff were professional and helpful

Cannot recommendation enough!! The Dentists (an awesome…read morehusband and wife team) are two of the most caring, kind, professional individuals I've ever met. I had a serious fear of the dentists office before finding them. They have Saturday hours which is also great!

The staff is never friendly. Both ladies that come out to talk to you and get your child are never…read morenice. One of the ladies is completely rude and very condescending every time I've gone there. She even laughed at me one time and made fun of me in front of the other customers because I said I couldn't believe my 7 year old child's teeth that they removed had the entire root attached. She said it's always like that. I said well I have 5 children and I've never seen a whole giant root when any of them have lost a tooth. When I was there last week she kept calling me honey and talking down to me. I said, "I don't understand why you are talking to me with this tone." She claimed that my 6 year old daughter had a cavity that I never got taken care of. I'm like what do you mean, I was here for our last appointment and I was told she needed two teeth fixed so here we are. She said last year you were here and she wouldn't open her mouth to get her cavity fixed. I said no, she wouldn't cooperate that day for a cleaning. She said well she needs 3 teeth fixed, and honey we can't do all that today. I said okay, well I wasn't told that, I thought she was getting the two teeth fixed today that I was told about. She said my daughter needs two root canals with silver caps, and one tooth capped in the front. My daughter doesn't even have any teeth pain, but she needs root canals?! Sounds strange. The lady said to me, "If you come with your daughter and she doesn't open her mouth and do what we say then we can't fix her teeth next time. I said well do 6 year olds usually listen and cooperate for you? She said I don't know. She said that my daughter would be getting numbed with a needle in her gums, and I doubt that could happen without her completely freaking out. Same with my 8 year old son. They scheduled him for surgery at the Dyer hospital for next week; they said he needs 4 root canals done with silver caps and multiple fillings, but she can't tell me how many. My son doesn't even have any tooth pain. They have already put multiple silver caps on his teeth at a prior hospital visit 4 years ago. I decided to cancel their appointments and get a second opinion and never return. I've always not liked going there because of the terribly rude staff, but Dr. Tyree has done such good work on my son's front teeth that were capped and that's why I continued to come. Dr. Tyree did a beautiful job on my son's front teeth with white caps when no other dentist was willing to do it because they said he didn't have enough of the teeth left to work with. A few days ago he did an excellent job on my daughter's front tooth with a white cap; her tooth had been chipped so he made it whole again. I asked if my children could get white caps on the back teeth instead of silver and she said no because they would have to be specially made and would cost $1500 per tooth. I feel like maybe they do excessive procedures that aren't necessary, and make separate appointments to get more money from the insurance. I drive an hour to get there so that isn't convenient for me, especially since the tooth that they fixed on my daughter only took 5 minutes, so why couldn't they just fix the other two at the same time. I know they had the time because they had a cancellation. Also they will not let the parent go back with the child ever. I've seen at least four parents get into arguments with them about that and storm out very mad without their child being seen. Any other dentist I've gone to with my five children have always let me go back with them. I'm just done with them.

Zero stars if I could. My child had some work done, after I reluctantly agreed to his treatment…read moreplan, my child ended up in the ER the same night nearly hospitalized. He denies the procedure had anything to do with what had happened. The following week one of his freshly placed fillings fell out, my child had to go back and have that replaced. 6 months later my child is still dealing with the aftermath of his shotty work. We're having his work corrected by another dentist. Would never recommend this Dr. Tyree to anyone. My child should have never had to have additional traumatizing work to correct his mistakes.

Dr. Johns and his staff are professional and easy to work with. They are all friendly, personable…read moreand they know how to put you at ease. I used to be anxious going to the dentist, once I started going to Dr. Johns that all went away. If you are looking for a new dentist, look no further.

I couldn't be happier with the filling I received. I called early in the morning and got in that…read moreafternoon, and every member of the staff was helpful and polite. Dr. Johns is incredibly talented and the procedure was painless.

Our first visit here wasn't completely terrible. The doctor was so rude, but his assistant was…read moretolerable. She did get an attitude when I questioned their treatment plan. The second and last visit was horrible. The doctor was yet again rude. He did not acknowledge my child or myself when he walked in the room. When I asked him a question all he said was "nope" without an explanation. No one acknowledged my child silently crying because he was terrified. The staff caught a complete attitude when I didn't agree with their treatment plan again. This is ONLY a fraction of what happened. They have ZERO compassion here! They do not treat the patients or parents with any respect. Do not put yourself or your child thru dealing with them!

Dr scheckner is VERY good! I got a second opinion with him because I did not trust a dentist in…read moremunster. My poor child was going to have her tooth pulled somewhere else and dr schreckner said it was not the case! He has been doing this for a long time and EVERYONE I talk to recommends him! So good with kids! Even several dental hygienists from different dentist offices recommend him!!!