We have been coming here for a few years now. We were looking for a new place to bring our vehicles…read moreand they had been highly recommended to us. Since then, we have always found them to be very helpful and not just trying to upsell us to some other service. We have gotten brakes checked / replaced, oil changes, and other misc services as our vehicles have needed them. They can get backed up, so I'd recommend calling and see what their wait is like and how long they might expect to get your vehicle back to you, just in case. They do have a key drop-off box if you are needing to leave your vehicle their overnight or before they open.

Just had a 4 wheel alignment done after a poor alignment from Durrell, and they did it right! They…read moredidn't just adjust the toe, they did the camber and caster as well. I will never return to Durrell, who told me I had 4 bad tires, which were new. A+ provided a printout showing how much each item was off and the degree of adjustments made. I would trust A+ to do all future repairs to my 2009 Dodge Ram truck! They get an A+ rating from me!

I had a very frustrating experience with Christian Brothers Automotive in Trussville. I took my…read morehusband's Audi in on a Monday for what we were told was a water hose and a few other hoses that needed to be replaced. What should have been a fairly straightforward repair ended up taking over a week. Throughout the week we were given multiple updates that turned out not to be accurate. Starting Wednesday we were told the car had been pulled in and was being worked on, and at one point we were told it would be ready, but it wasn't. Each day we kept getting different information, which felt like the runaround. We didn't end up getting the car back until the following Tuesday. Being without a vehicle that long was a huge inconvenience for our family. When I asked if there could be any type of discount because of the delay and miscommunication, I was told they couldn't offer any percentage off because they had to use a more expensive part for the Audi. While they did apologize for the miscommunication, the overall experience was still very disappointing. To make matters worse, about five days after getting the car back, we started smelling gas and had to bring the vehicle back again to have it checked. That was very concerning, especially after just having repairs done. I understand that repairs can take time, but better communication and making sure the job is fully completed the first time would have made a big difference.

Had a good experience in the past so I called for an estimate on some work. A week later and they…read morestill haven't called back with an estimate. I assume they either don't want to do the work or don't know how to do it. Poor communication skills.

He got my truck ready when he said he would and they did a good job. Mr Gray is a man of his word…read moreand a good dude. I'll be using him again for sure. Most diesel mechanics are slammed but they got me in and got it taken care of. Good folks! Highly recommend!

Our RV broke down in Trussville, Al. It was a nightmare but Benny with Gray's went the extra mile…read moreto reassure us that all was well. It was our wiring harness. The price was reasonable and he had it ready by the end of the day. All of the people in this town were very, very friendly. If we had to break down, this was the place to be. Thanks again, Benny!

I've been taking my vehicles to Panos for a couple years now. They've always done great work for me…read morebut I'd like to share about a recent experience where they truly went above and beyond for us. We have had car trouble with a vehicle we recently purchased over the last few months. The defect in the car is not currently covered by warranty. There is currently a lawsuit against the manufacturer for the defect, but we've had to bear the expense for now and hope ours doesn't have the issue outlined in the suit or be accepted as one of the many plaintiffs on the case. Tim and the rest of the Panos team have been super kind to us, helped us borrow a loaner vehicle to keep our small business running when we desperately needed it, and been more than fair in their dealings with us in a way that I don't many other mechanic shops would... certainly not dealerships nor the majority of larger shops! This group is truly honest, fair and exceptional in what they do! I can't recommend them enough to anyone seeking great service with a business they can trust.

Always do quality work- will give you trustworthy advice about your vehicles condition and make the…read morerepairs correctly. They also advise when you should wait or not have a repair or service! My family has used their services for many years now.

Larry Clemmons and the guys are the best mechanics. They are professional and thorough in their…read morerepairs. The Mercedes Doctor is so good at what they do, I drive up from Montgomery for service and repair. Excellent service and quality work.

I was fortunate to find this company. Nice knowledgeable staff.As a single female they made me feel…read morecomfortable in everyway.They sat down with me explaining what needed to be done. They saved me alot of money on top of everything.