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    loanDepot

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    Mortgage services

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    Slade Mortgage Group - We Moved in to our New Offices in August of 2020! Come visit us at 160 Katharine Lee Bates Rd Falmouth

    Slade Mortgage Group

    (1 review)

    While meeting with my financial planner recently, we identified a shortfall in income stream. As I…read more had sufficient equity in my home, it was decided that I should seek a reverse mortgage. I did a great deal of research, online and with financial sector contacts and settled upon Slade Mortgage. It is likely one of the best decisions I have ever made. From the initial call to closing, Mike Burton, Megan Brooks and the entire staff made the experience a pleasure. The first contact offered me the opportunity to state my goals and to listen to the offerings available. When I went to meet with the team at Slade Mortgage (you can meet at their office, your home, wherever is most convenient for you), I was greeted by an incredible staff of underwriters and mortgage professionals, who presented me with a wide array of options for my needs. We settled upon a course of action and I was delighted to spend a couple of weeks of drama-free time awaiting the closing. One thing I must emphasize; be prepared with all documentation requested. Your due diligence will streamline the process and lessen any stress. Actually, stress never entered the experience. I felt understood, heard and supported throughout the entire time I worked with Slade Mortgage. I was never pressured to enter into a transaction I did not need/want, and the voluminous paperwork and regulations were explained to me in detail. I felt no hesitation in obtaining a reverse mortgage from Slade Mortgage - there was nothing untoward, no red flags, just competence and dedication to getting everything right the first time. I cannot recommend Slade Mortgage enough for reverse mortgage needs. I trusted them with my future and have not hesitated to laud their service, both financially and customer-oriented. A group of hard working people, they seek to not just satisfy their clients, but to delight them. From immediate phone call returns to making house calls for documents, there are no limits to what the Slade family will do to accomplish your goals. It was an unexpectedly stellar experience resulting from a less than stellar situation.

    From the owner: We are a group of mortgage specialists with a combined 50 years in the industry. Our goal is to…read morehelp you meet your financial needs; be it buying your fist house, reducing interest, debt consolidation, or taking cash out for that new kitchen. Being a small, locally business gives us a competitive advantage over banks and big lenders. Brace yourself, because, we beat the banks in rates and costs. Our goal is to get you the very best deal at the lowest cost to you. We're here for you today... and tomorrow!

    Brick Road Mortgage

    Brick Road Mortgage

    (3 reviews)

    I can not say enough about Brick Road Mortgage and their crew. We did a re-fi on our home back in…read moreJuly of last year. First and foremost, Laurie Reed was amazing from the first phone call right up to the closing. Whether I contacted her by email/text or even via the old fashion telephone she would get back to us ASAP. If she didn't know the answer, she found it quickly. The entire process couldn't have gone any smoother. We had so much faith in Brick Road and Laurie that we suggested that our daughter and her wife reach out to them for the purchase of their 1st new home in Maine. Once again, Laurie outdid herself and even surprised the girls at the Maine closing. The girls were thrilled with her and love their new forever home. I would 100% recommend Laurie Reed and the ENTIRE Brick Road team for your new home purchase or Re-Fi.

    Meg & Mark from Brick Road Mortgage were FANTASTIC to work with! We were totally clueless in how to…read moreget a mortgage and know we're getting a good rate. Mark & Meg made it really easy and painless. They walked us through everything, answered all my questions quickly (there we're A LOT!) and showed us why we were getting a good rate. It's nice to know that they have access to an entire network of lenders and shop around for the best rate/mortgage to fit our needs. A normal bank can't always do that! They were able to get us an approval for financing very quickly and pulled all our documents together for the lender fast. It could not have been an easier process! Highly recommend Brick Road Mortgage to anyone looking to buy a new home or refinance!

    Salem Five Mortgage

    Salem Five Mortgage

    (4 reviews)

    By means of total disclosure, this is the first time I've gone through the process of obtaining a…read moremortgage. Salem Five Mortgage lost 3 stars in my review, not because they performed worse than my other, non-existent mortgage lenders. They lost 3 stars because realistic, appropriate expectations were not set throughout the process. I've been a consultant for the last 10 years. If a customer calls with a question, I will call back within a 'reasonable' amount of time. I'd consider 'reasonable' to be the same day. For emails, I'd generally reserve up to 24 hours. Salem Five does not appear to believe in managing customer communication. Many of my phone calls were un-returned, and my emails were often replied with single answer replies from mobile devices, whereas the questions themselves often required more of an explanation. I'd been asked to send multiple copies of the same form, because the analysts and loan officers involved were not communicating amongst themselves. I'm sure that, with interest rates being as low as they are, most mortgage companies are likely swamped with paperwork. At the very least, I would have preferred that the expectation be set up-front, that due to the current market conditions, some communications might take up to 48 hours. That likely would have gained at least another star for this review.

    Absolute nightmare of an experience with these people. I lost out on a house that I had under…read morecontract for over a month due to their lack of communication and organization, lax attitude, and overall gross incompetence throughout the process. From day one, the communication was minimal at best, which I should have taken as a sign of things to come and moved on right then and there. It only got worse as the process went on, excuse me, I mean DRAGGED on. Here we were a month after signing the purchase and sales on a property and Salem Five still had yet to finalize my loan, even after requesting two separate extensions. After hearing excuse after excuse as to why the final loan package was not sent in, they propose yet ANOTHER extension. This, a third one ,for 3 more weeks. Come to find out, they didn't even know or remember when the original extension was up, which is absolutely baffling considering they were the ones who requested it. The seller of the house refused to sign an extension a third time, and opted to move on to another buyer. The banks attitude was basically "oh well", and offered absolutely nothing in the way of a resolution or any concrete reasoning as to why this process took so long. 3 Different closing dates in a month and a half, and NO paperwork had actually even been submitted for a mortgage commitment. Absolutely unacceptable as well as unprofessional. Upon speaking with another reputable mortgage broker(whom I should have used to begin with because I would have already closed on the house) and him reviewing my situation, I was told there was absolutely NO reason as to why I hadn't already closed on that house. Somebody clearly dropped the ball and isn't taking responsibility, great business model. Now here I am, starting the process over with a new mortgage broker(who already has more accomplished in one day than Salem Five could manage in 2 months), lost out on the house of our dreams, and still no actual reason as to why. Stay far away from this bank, I learned the hard way.

    loanDepot - mortgagebrokers - Updated June 2026

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