Irene is amazing! Irene was referred to us through our realtor Mark Easterday (who I also recommend). My husband and I have been working with Irene for over a year now. Irene is very knowledgeable regarding the mortgage process and answered all of my questions (and I had many) thoroughly and patiently. She is very responsive to both phone calls and emails and responds within an hour of my messages even those that I sent in the evening. She is organized, conscientious, and extremely hard working. In addition to all these great qualities, the quality that I most appreciate is her proactiveness. She looks at the interest rates on a daily basis and when she saw the rates dropping, she called us and recommended that we refinance. We followed her advice and locked into an unbelievably low interest rate. We are grateful because interest rates are now rising again and if it were not for Irene we would have missed this opportunity. Her proactiveness has saved us thousands of dollars. She is our mortgage broker for life! read more

We have completed two refinances with Irene & she is just excellent. We got a super rate & she was the main reason for it. She is very detail-oriented, helped us to understand the process & answered all of our novice questions. She even reminded us when our first new mortgage payment was due!!! I can wholeheartedly recommend Irene for any of your first loan or refinance needs. She's the real deal - a total pro!!! read more

Yet more good news to update my original glowing review of Irene: Irene keeps on top of the market and was able to lock us in for a lower rate as the interest rates dipped a while back. I was completely blown away by the fact that she was looking out for us after all was said and done a scant few months ago. We had only made a few mortgage payments at this point; refinancing was the last thing on my mind. Irene mentioned the lower rates and did all the leg work. We supplied the records she needed via email and signed a bunch of papers to finish up the deal. Again, Irene is a pleasure to work with and takes care of all the hard work with aplomb. read more

Irene was absolutely wonderful! She was always available to answer my questions, no matter how crazy and ignorant. She explained everything simply and thoroughly. She never pressured us to make decisions and provided us with professional recommendations. She followed up with us regularly during the entire process to help us moving forward. read more

Irene was both very helpful and professional during our loan process. It was early December, and we needed to close by the end of the year. She deftly handled everything and delivered what she promised. We would not hesitate at all to recommend her services. read more

Irene is great! She recently helped my wife and I out on our refinance. She is extremely knowledgeable and helped us to get the right loan for our needs. Even if she doesn't know the answer to one of your questions, she makes every effort to find the answer for you. She made us feel very comfortable during the entire process, and was always quick to respond via email and phone. We will definitely work with her again in the future, and would recommend her to anyone looking for a loan. Thanks Irene! read more

Irene is absolutely fantastic. We had been trying to get our condo re-financed for years and the process has been arduous. With Irene's help, we were able to not only lock in a phenomenal rate on a 30 year fixed, but the process went smoothly and quickly! One of the other awesome things about Irene, her communication. She is unparalleled in her ability to articulate and explain the "real estate/re-fi lingo" and keep you updated as things progress. I highly recommend her. Thanks again Irene! read more

I've worked with Irene on a number of refinances as well as financing the purchase of a new home, and I highly recommend her. She's incredibly fast, proactive, and reliable. She communicates often, always ensuring you know where you are in the process, and she's extremely responsive to any and all questions (and I've had many!). She makes the process easy, and it's really a pleasure to work with her. read more

This review is long overdue. I found Irene through Yelp a year ago, we communicated mainly through email (a huge plus for me). She was very responsive, and was very proactive in terms of keeping us up to date on the status. She also provided very competitive rates (if not the lowest, closable rates) / points / costs for refinancing. After I agreed to the rate/point/cost, and provided the list of documents that she required at the beginning, the whole process was pretty much a walk in the park. read more

I highly recommend Irene. She recently helped us with securing financing for a home purchase where we needed a quick closing. She not only handled the transaction with great professionalism but also got us a great interest rate. Irene is very responsive to any questions you may have during the process and stays on top of her transactions. Even after closing escrow she followed up with some minor details and reminders. read more

I can't say enough about how great it was to work with Irene on our first home purchase! She is so knowledgeable and honest, her professional opinion should be shared as "best-practice". My husband and I felt the time was right to buy a house, but didn't know much about loans or mortgages. Irene held our hands through the whole confusing process, and was typically one or two steps ahead of our real estate agent and stayed in contact with our new homeowner's insurance company. Her website has some great info and tools, but if I needed more support I emailed or called her with my question and she responded in a flash! She prepared us for what was coming up next, so there were NO surprises throughout the ordeal (and it was a short sale ordeal)! If you are looking to purchase a home (or refinance since she keeps a keen eye on rates and notifies homeowners when it's a good time to refinance too), look no further. You can't do better than Irene! read more

My husband and I were quite pleased with the service we got from Irene. She is clearly a professional and knows her business, and is very nice and friendly to boot! She quickly determined our eligibility for a loan, checked our credit scores, found the best current rate and locked us in all in our initial meeting. The rest of the loan process went smoothly, with Irene communicating with us every step of the way. Irene is a great mortgage broker and I give her the highest rating. read more

Irene is a true professional. She is excellent at contacting my wife and I when there is mortgage deal that becomes available that will benefit us. She is a great communicator and has been a pleasure to work with through multiple new home purchases and refi's. read more

My in-laws absolutely loved Irene and urged my husband and I to reach out to her when we decided to refi our townhome. We were not disappointed. She's friendly, professional, and really great about walking you through the steps to ensure a smooth process. I've recommended her to a couple of friends already! read more

Simply put, Irene is awesome. We have worked with her through several refi's. Irene is the consummate professional; she has a unique talent for explaining complicated matters in a way that helps you make the best decision. We always felt we had all the information we needed, knew where we were in the process, and what to expect for next steps. She is totally on top of the often complicated process of securing financing. I would recommend Irene to anyone who is looking to buy or refinance a home. read more

My wife and I heard about Irene through a friend, who said Irene was the best referral she had ever gotten. We have nothing but great things to say about her and her services. As first time home buyers we had a lot of questions, and Irene made sure we were fully informed and knew all of our options. She made buying a home a breeze! We always knew where we stood in the loan process and never worried about a thing with her on the job. Now my wife and I say that she's the best referral we've ever gotten! read more

Irene has been our mortgage broker for over 6 years now. She has helped us with our home purchase, investment properties, and the refinancing of our properties. I trust her 100%. As a working mom, I will email her in the evenings and on weekends and she replies promptly. She is tireless. And given the competitive real estate market, Irene is super responsive in helping us with our offers and counteroffers which helped us with our last purchase. Her hard work and efficiency helped us win the property over other buyers. I feel incredibly fortunate to work with Irene and am her client for life! I am not surprised that she gets glowing reviews from other clients - she works hard and deserves it. read more

I can recommend Irene without hesitation. I had a somewhat challenging refinance of my home involving a couple of loans and other wrinkles, and Irene helped me navigate the mortgage industry professionally and with aplomb, and saved me significant money by steering me to attractive lenders; why wouldn't you want those benefits? Call her. read more

I got my loan refinanced by Irene and although it turned out to be more complex than I thought, she handled everything so that I got a very good rate. Her attention to detail and her willingness to patiently explain the arcane bits of refinancing helped a great deal. You can't go wrong with her as your mortgage broker. read more

We recently purchased a home in San Jose and Irene was referred to us by our real estate agent. She made our experience so much easier and smoother. My husband and I had a lot of questions as this was our 1st home purchase in 13 years, 1st home in California. She responded almost instantly to any questions or concerns we had day or night, weekends, and even when she was on vacation. Purchasing a home is already stressful enough as it is and it was nice to know she was in our corner working hard and doing her best to get us a low interest rate. She updated us on a daily basis the status of our pre-approval, appraisal, loan approval, communication with the title company, loan funding etc. She is a joy to work with and I highly recommend her to anyone purchasing or refinancing a home. She is extremely detailed, thorough and I can not reiterate enough how responsive she is over email/phone! read more

Irene came highly recommended by two of my best friends, and if anything, they undersold her. She bends over backwards to make sure you get paperwork in on time, and explains the process in a clear manner, avoiding technical jargon. her knowledge of market trends helped me receive an optimal interest rate as well. I would unequivocally recommend her to anyone trying to get a loan. read more

This is our 2nd time purchased a home with Irene. We had a really good experience with her the first time (2 years ago) and decided to come back again when we were ready to purchase our 2nd investment property. She is very efficient, responsive, organized and always keep you informed. We were able to close the escrow in less than 25 days!!!! Both me and my husband work full time so it's great to work with someone like Irene who does EVERYTHING for us! Irene is simply the best!!!! We highly recommend Irene and would definitely use her again. read more

Irene has been AMAZING and a true blessing for us. We are first time home buyers and didn't know squat about the process. Prior to getting introduced to Irene, we met up with 2 other financial institutions. Our experience with the others was discouraging and confusing. We knew Irene was different from the very first introductory email we exchanged. She's always prompt to respond to our emails (even the time she was on vacation), patiently answered ALLLLLL our questions no matter how many times we asked them, was always on top of things, was proactive n extremely helpful. But the quality that really stood out to me, to us, has to be her attention to detail. She made sure all our documents / information were in order and ready to go. It is thanks to her that our Escrow has NO glitches whatsoever. I also have to point out that Irene is the only lender I know of that sees you through from start to finish. She makes sure she's present at all her Escrow closings just to make sure nothing's goes wrong. I have never seen any lender do that. We'd recommend Irene hands down any day of the week and twice on Sundays coz she's just that good. read more

Irene is fabulous! I found her thru Yelp reviews and I wasn't disappointed. I was a first time home buyer and didn't quite understand the entire process. Irene was patient enough to explain every thing in detail and answer all my questions. She is very organized in her approach too. Right form the first contact to the first mortgage payment, Irene has done timely follow up on everything. True professional! I wish her the best. read more

I could not have asked for someone better to work with! Irene was wonderful and walked me through every step of the way. I would highly recommend using her. read more

Irene is the best loan officer we have ever worked with! She has helped us with the purchase of two homes and one re-finance, and Irene has done and excellent job on everything. Irene is efficient, ethical, informed, and responsive. We were first time home-buyers the first time we worked with her, and she explained everything clearly and answered all of our questions. We moved out of the area and worked with a local loan officer that our real estate agent insisted on, and we regretted it immediately. When it came time for us to buy again, even though we were 4 hours away from Irene, we insisted on working with her. She was just as helpful, informative, responsive, and amazing as she was the first time. She presented all the information as clearly as ever, and ensured that we made the best decision possible. We could not be more grateful for Irene. We will never work with another loan officer, no matter where we move! read more