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    5.0 (4 reviews)
    Open 7:00 am - 9:30 pm

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    1 year ago

    very convenient and easy to use. right around the corner from my apartment and the customer service is so nice and helpful

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    6 years ago

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    6 years ago

    excellent customer service. If you need storage .. UWS.. it's clean and convenient .. well organized and safe .. 5 stars ...

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    6 years ago

    Super reasonable prices for the city and extremely easy move in and out. Great customer service.

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    SecureSpace Self Storage Manhattan - SecureSpace Self Storage in Manhattan, NY.

    SecureSpace Self Storage Manhattan

    (13 reviews)

    Yorkville, Upper East Side

    This is the best storage space that I've rented. The discount hooked me and the service and the…read morecleanliness reeled me in! Kendall the assistant manager first called me to welcome me before I left Hawaii. Then when my flight got in early from Hawaii she opened her office early to let me hold my five suitcases in a warm place. She then patiently demonstrated how their security lock worked and made sure I could do it by myself. A few days later i met Chris the interim manager who complimented me on my Opera singing. He jokedly asked if I would do duet with him at Carnegie Hall. Love the service and the people providing superlative beyond the normal call of duty.

    The most disorganized group of kids running a series of spaces from an apartment in Brooklyn. Since…read morethey never personally visit the locations or the tenants, it is chaos. You communicate via text with various people there who say different things. You get a code to access a location for a visit. They claim all spaces are taken when spaces are vacant. Since they don't have a current list and unknown people are squatting in empty spaces-this leads to excess texts and more confusion. I just left a space in Hells Kitchen due to water damage. It took 4 days of texts to get a response from them. The place was dirty; smelled like mold and the food commissary above it was noisy. Go to a legitimate storage. Save your sanity!

    Oz Moving & Storage - Upper West Side - Stacking a job into our warehouse.

    Oz Moving & Storage - Upper West Side

    (123 reviews)

    Upper West Side

    I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.

    I was working with a gentleman named Chris who coordinated my move from New York to New Jersey …read more I had originally scheduled for a move with a property that unfortunately was in a "red zone" where the lender could not proceed with the loan . We had to reschedule with a new property which Chris was able to work with me . Thankfully The guys arrived on time and was professional and courteous to me and my wife . The boys worked hard with my 2 flight staircase and we made everything on time . I would definitely recommend this company to people doing that stressful move ! - Andrew P

    J & G Moving

    J & G Moving

    (100 reviews)

    Astoria

    Hard to imagine a more successful moving experience. My move from upper Manhattan to southern…read morePutnam County this weekend was nearly perfect. Fantastic crew of 4 led by the highly capable Matthias was prompt, diligent and professional. They handled everything with aplomb and style. Not a small move by any stretch, and with a number of big items (King Mattress, oversize wood mirror and some furniture) - everything was packed and unpacked with care. One of the best business experiences I've had in a long while. Highly recommended...

    This was my first time hiring movers and J & G Moving exceeded my expectations! The move went so…read moresmoothly that I highly recommend them. I price-compared a ton of NYC moving companies and J & G gave me a competitive moving quote. Additionally, the building I was moving into required a certificate of insurance (COI) and J & G was able to offer it for me for free. A lot of other companies charge for this. Before moving, I communicated with them via email and they always responded promptly and were very clear about what their moving package included. The day of the move, they called and asked if it was okay if they came an hour early. They were very communicative with me during the whole move. The lead guy (forgot his name!) assessed how many things I had and then discussed with the other 2 men on how to efficiently approach the move. The 3 men were over 6' tall and strong, and they were able to finish my whole move in a little more than 1 hr! I did not have anything that was easily breakable but the men treated my things with care. They provided blanket and shrink wrapping for all of my furniture. Everything was loaded up into their truck very quickly. These guys wasted no time. When I arrived at my new apartment building, they had already started unloading my things. I had my boxes labeled with what was inside (i.e., kitchen supplies, shoes, jackets) and they actually placed each box in the corresponding room. Best of all, there were no hidden fees. They ended up not charging me a processing fee that was included in the quote and gave me $40 off my quoted price. The movers were so friendly, communicative and professional, I will definitely be using J & G Moving again! I also wanted to note that on the day of my move, the street I was moving from was blocked due to construction. J & G movers did not complain or make any mention of that until I had stepped outside of my apartment building and noticed it. These guys provide excellent customer service and I was very impressed by them.

    Securespace Self Storage Maspeth Queens - SecureSpace Climate-Controlled Self Storage in Maspeth - Queens NY.

    Securespace Self Storage Maspeth Queens

    (21 reviews)

    On January 12 approximately 10 PM I purchased a unit, I attempted to move in on the 13th. I say…read moreAttempted because After I rented my van from Home Depot. I went home picked up the six boxes And drove to the storage unit, Mind you the storage unit, my house and Home Depot are about seven blocks from each other. I get to the storage unit. It's about 830 AM, The sign on the door says open come on in. I try to open the door but it's locked. about five minutes still nobody I called the call center at (929) 547-9621, " they do not have a physical person that works at this location and that the key is inside the storage unit" I thought OK well I guess that's possible. But when I went to the storage unit and I attempted to open it, it didn't open it was locked. So I called the 929 number listed above again Spoke to a different person, The second person I spoke to Stated " They're probably walking or helping somebody into their new unit, And asked if I could give 5-10 Minutes" I gave 11 Person still not there. So I called the 929 number a 3rd time This time I expressed my frustration again and the lady on the phone Stated " There is one person for multiple facilities nearby. There was an emergency at another facility." It sounded like she was gonna ask me to just wait and be patient, but I cut her off and stated " That's not my problem, I want my money back. I have to return the van by 10 AM it's 926 " She said that she will put a request in for the cancellation While driving back home to drop off everything that was supposed to go into the storage unit A gentleman from this location called me and gave me a different excuse, He stated "Hi John, you requested a cancellation" I said yes he then stated "why" and I expressed my frustration again. Then he stated "Well, you need to understand sir. There is more than 100 units and I have to check every single one of them so you need to understand that" giving me an attitude. I said "then there should be two people working in that office not one, and that is not my problem that you have to go check everything". He then stated " Well what do you want me to do?" "To process my cancellation & my return like the Request says" I said. "Fine" he's said. I said "Thank you. You have a good day" right before I was able to hang up he said. "Fuck You" That's when I called the 929 number again unfortunately they don't have supervisors but they said that I should be receiving a call from upper management still waiting. This person that was on the phone was helpful, but she kept saying things like but sir, you need to understand no no that's not my problem. That's your problem going back-and-forth. I understand she wasn't the one that cursed at me, but she is guilty by association. Four different excuses, Rude employees disrespectful employees. If I could give zero stars, (wish I can give negative stars), I would

    Cheryl is still the bomb but I've only been here 4 months now and my fees have increased twice. I'm…read morepaying close to $300 a month for a unit that I was originally paying about $100. Not cool. It's not even half a year I've been there.

    Piece of Cake Moving & Storage - China cabinet

    Piece of Cake Moving & Storage

    (2.7k reviews)

    Hunters Point, Long Island City

    Piece of Cake did an exceptional job with my move. From start to finish, the entire experience was…read moreseamless and exceeded my expectations. The two movers arrived exactly at the scheduled time listed in my agreement. They were friendly, professional, highly skilled, and incredibly efficient. I unexpectedly needed a few additional items boxed on moving day, and they handled everything without hesitation. Every item was packed and transported with great care. Nothing was broken, damaged, or missing. The move into my new space was just as smooth as the move out of my old one. They carefully followed all of the building's rules for elevator use, placed furniture exactly where I requested, and neatly stacked boxes in the appropriate rooms. What impressed me most was their professionalism and attention to detail. They communicated clearly throughout the process, regularly checked to make sure I didn't have any questions, and truly went above and beyond to ensure everything was done right. Before leaving, they removed all of the packing materials they had used and left both my old and new homes clean and tidy. The entire move stayed on schedule and was remarkably efficient. I honestly could not have been happier with how smoothly everything went. The two movers assigned to my move were truly exceptional--kind, courteous, hardworking, and diligent professionals who clearly take great pride in their work. Please extend my sincere gratitude and appreciation to both of them. They made what could have been a stressful day remarkably easy, and I hope they know how much I appreciated their professionalism, care, and dedication. They are wonderful representatives of your company. Thank you for such an outstanding moving experience. I will absolutely use your services again for any future moves and will gladly recommend your company to friends, family, and colleagues.

    The team at Piece of Cake Moving and Storage are incredible…read more The team led by Mina on the front end, and Alex and Stan and their team the day of the move were fantastic. Mina was a joy to plan the move with. She was friendly and patient. No update or change was ever too much. She is a true pro. Alex, Stan and the whole team were friendly, kind and so responsive. They shared my goals in making the move successful, and understood what a huge undertaking it is to make the transition from a long time house to a condo. Any issues that arose were met with an eagerness to solve the problem. Courtney Froemming

    Local Locker - selfstorage - Updated August 2026

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