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    urBin Smart Storage & Moving

    5.0 (24 reviews)
    Closed 9:00 am - 5:00 pm

    Get pricing & availability

    Response time

    20 minutes

    Response rate

    100%

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    Services - urBin Smart Storage & Moving

    In-state moving

    Out-of-state moving

    Self storage

    urBin Smart Storage & Moving Photos

    Recommended Reviews - urBin Smart Storage & Moving

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    Reviews With Photos

    Sophia S.

    This service eliminated 90% of the stress of my upcoming move. Rather than taking a whole day off of work to hire movers, I had UrBin deliver my bins on my day off earlier in the month and then pick them up one day after work. It all went seamlessly and for only $100 for monthly storage of 5 BIG bins I feel like I won the lottery. The guys who came to my place in queens to deliver and pickup my bins were super friendly and happily lugged the bins up to my 3rd floor walk up. I'm so happy I found out about this!

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    9 months ago

    Always great service and smooth process. Been using them for multiple moves and highly recommend.

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    Photo of Supriya D.
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    2 years ago

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    3 years ago

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    Karl O.

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    2 years ago

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    Karl O.

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    3 years ago

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    Karl O.

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    3 years ago

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    Karl O.

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    2 years ago

    These guys are the best seriously. Very prompt, professional, and easy to work with! Would highly recommend using them.

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    Karl O.

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    4 years ago

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    Karl O.

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    4 years ago

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    Karl O.

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    12 years ago

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    12 years ago

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    5 years ago

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    Karl O.

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    12 years ago

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    11 years ago

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    11 years ago

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    Ask the Community - urBin Smart Storage & Moving

    Hello, I am moving and unfortunately the hardware for the bed frame was lost in the move. I tried to call the furniture manufacturer but they are unable to supply just the hardware. Would you be able to assemble and supply hardware?

    Hello Jacqueline, please send us the make and model of the bed to our email support@urbin.nyc or to our phone 212-390-5454. If you have pictures that would also be helpful.

    Don’t See Your Question? Ask Away!

    Review Highlights - urBin Smart Storage & Moving

    Used urBin storage to help with my moving process from one apartment to my current one.

    Mentioned in 2 reviews

    Read more highlights

    Securespace Self Storage Maspeth Queens - SecureSpace Climate-Controlled Self Storage in Maspeth - Queens NY.

    Securespace Self Storage Maspeth Queens

    (21 reviews)

    On January 12 approximately 10 PM I purchased a unit, I attempted to move in on the 13th. I say…read moreAttempted because After I rented my van from Home Depot. I went home picked up the six boxes And drove to the storage unit, Mind you the storage unit, my house and Home Depot are about seven blocks from each other. I get to the storage unit. It's about 830 AM, The sign on the door says open come on in. I try to open the door but it's locked. about five minutes still nobody I called the call center at (929) 547-9621, " they do not have a physical person that works at this location and that the key is inside the storage unit" I thought OK well I guess that's possible. But when I went to the storage unit and I attempted to open it, it didn't open it was locked. So I called the 929 number listed above again Spoke to a different person, The second person I spoke to Stated " They're probably walking or helping somebody into their new unit, And asked if I could give 5-10 Minutes" I gave 11 Person still not there. So I called the 929 number a 3rd time This time I expressed my frustration again and the lady on the phone Stated " There is one person for multiple facilities nearby. There was an emergency at another facility." It sounded like she was gonna ask me to just wait and be patient, but I cut her off and stated " That's not my problem, I want my money back. I have to return the van by 10 AM it's 926 " She said that she will put a request in for the cancellation While driving back home to drop off everything that was supposed to go into the storage unit A gentleman from this location called me and gave me a different excuse, He stated "Hi John, you requested a cancellation" I said yes he then stated "why" and I expressed my frustration again. Then he stated "Well, you need to understand sir. There is more than 100 units and I have to check every single one of them so you need to understand that" giving me an attitude. I said "then there should be two people working in that office not one, and that is not my problem that you have to go check everything". He then stated " Well what do you want me to do?" "To process my cancellation & my return like the Request says" I said. "Fine" he's said. I said "Thank you. You have a good day" right before I was able to hang up he said. "Fuck You" That's when I called the 929 number again unfortunately they don't have supervisors but they said that I should be receiving a call from upper management still waiting. This person that was on the phone was helpful, but she kept saying things like but sir, you need to understand no no that's not my problem. That's your problem going back-and-forth. I understand she wasn't the one that cursed at me, but she is guilty by association. Four different excuses, Rude employees disrespectful employees. If I could give zero stars, (wish I can give negative stars), I would

    Cheryl is still the bomb but I've only been here 4 months now and my fees have increased twice. I'm…read morepaying close to $300 a month for a unit that I was originally paying about $100. Not cool. It's not even half a year I've been there.

    urBin Smart Storage & Moving - movers - Updated June 2026

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