After a long day seeing the sights in London, the fam looked forward to a nice meal. The restaurant had nice decor. I had chicken with mushrooms and cherry tomatoes. Wife and daughter had the pizza. Food and service was decent. Why the three stars? While service was decent, the waiter really seemed high on himself. He never came by to see if we were ok. He seemed really put out when we wanted to settle our bill. We must have bothered his conversation with the other waitress. If your an American, try someplace else! Probably better service and better food. read more

Great food and service. Very busy but food was brought out quickly and was great! Perfect location by the London Eye/South bank. Very close to Marriott hotel. read more

We made the mistake of walking past Troia in the way to this lame establishment. Upon entrance at 2pm in the afternoon, we asked for some privacy in a booth. The snooty hostess tried to seat us at a tiny two top 6 Inches away from a very loud 4 top. She said that we did not deserve a four top or a booth. It was not busy at all. The food was horrible. No flavor, bad service. Fortunately, for desert we went to Troia, right next door. Not very often that we take the time to do his sort of thing. But, just trying to warn you. STAY AWAY FROM LOCALE. read more

Found this place while waiting for our reservation on the London Eye! The service was excellent and the food was even better! Cinzia provides great wait service. Recommend eating early afternoon if you don't have reservations, otherwise make sure you reserve this location a couple days out to ensure you have a table! read more

Locale - Italian Near Me - London, XGL

Im not sure why this place is low rated.. the picante pizza was really yummy. Meat board was impressive. And most importantly our waitress was so friendly and attentive. Highly recommend this place for food and a glass of bubbly before hitting the London Eye read more

This isn't a bad place at all. It's not cheap. You can't buy a pint of beer here but you can spend £5.00 on a bottle that is the size of a pint or thereabouts. The crowd is mostly made up of nearby media people. That's why I have been there so often and know it pretty well. It gets pretty noisy and fills up with the smell of fried food around 7pm. Usually calimari. It's an OK place to fall into if you are working or wandering nearby but it is a transient place and not somewhere you would get all dolled up and go to at the weekend. If you are looking for a job in the media then you should go here and eavesdrop and wear a sandwich board saying you want to work in TV and hand out your CV as people pass in and out of the unisex toilets. Just make sure you don't hand it to the staff from St. Thomas' Hospital though as that won't help you get a job in tele. Oh and why people throw toilet paper onto the floor when there are bins is beyond me. Must be something to do with unisexuals. read more

I would probably have given a 3.5 if able to split but decided to round up because I don't understand why the other reviewers' comments did not seem to match the low star ratings. Dined at restaurant around 1 pm on a Saturday. Place was only about 2/3 full. We were seated right away and waiter took drink orders within first 5 min. We only ordered a couple items and did not try any of the specials but what we did order arrived quickly and was hot and tasted as expected. Serving staff was friendly and, while English was not his first language, he was easy to understand and came to check on us frequently. I might not go out of my way to come back but would definitely eat here again if in the area. read more

Delicious food, friendly staff, authentic Italian Cuisine! We tried their Pizza, Pasta and main course. Eating Italian outside Italy can sometimes be a huge let down, this spot held its own! Delicious from beginning to end. Ciao!! read more

Just eh on food, service, and experience. Husband and I got the bucatini and lamb pappardelle. Just OK

Hands down the BEST Italian food I have had! Who would have known they London had this hidden gem? The service was excellent, the drinks were superb! read more

I was very disappointed with the "risotto" which was not what I expected and most certainly not a risotto. Starting with the fact that it wasn't risotto but long grain rice, it had been cooked in water and two mushrooms cut up into it, and cooked a little more. The dish was absolutely tasteless, overcooked, and watery. The service was very friendly and nice. My friend's pizzas looked good; the lasagne has been judged as ok. read more

We got take away from Locale and it didn't disappoint! I imagine it would've been even better dining in. The bucatini was a highlight for me, the flavors were delicious! We also ordered the mussels appetizer, which was so good in the creamy white wine sauce. Thinking about coming back tonight! read more

Ok, so I try to write balanced feedback as if it were a performance review, but Locale makes it hard. Two nights ago they broke every customer service rule there is, and the food isn't close to good enough to make their bad attitudes ok. First impression at the door..hostess looked up at me but did not greet or acknowledge me. She walked away..then came back, as I'm about to walk out she asks how can she help. I ask for a table and am told it will be 30 minutes even though there are 5-6 empty tables and only one group waiting in the bar. BTW..its 9ish on a tuesday not exactly the busiest time. I have a seat at the mostly empty bar and both bartenders take turns looking at me but not serving me. Finally the first bartender asks if I'm ok and i look at the empty bar space in front of me and say "no, I'd like a beer. Moretti please". He walks into the kitchen and does not return. 5 minutes later the other bartender asks if I need something and I said yes..I'd like the beer I ordered five minutes ago. I sipped the beer and watched the chef yell at another hostess in full view of customers. Now..I'm torn at this point because the service IS pretty bad but you don't scream at employees in front of customers..EVER. I consider walking out again but have a half beer so I wait. Finally I get a table. Server barely speaks English and bumps into me every time she comes and goes from the table. The caprese has almost no basil, the pasta is not fresh, the tomato sauce is watery, some of the shellfish has not opened (ie...dead). The food isn't terrible but is not good either. Not a single smile from anyone the entire time. Do yourself a favor..skip Locale. There are plenty of rude waiters at other restaurants in London who at least serve good food. read more

This restaurant stroke Bar was pretty run of Mill sort of a restaurant that you can find out the heart of London's capital, and the restaurant decor was okay nothing to fancy that you could say that stood out or that I'd remembered but there was slight poshess to it only just slight though, I did find the barman was polite enough in showing me the ranges of beers that they had in stock. Mind you drinks in there were definately a tad pointing to the steep side on the ole pocket. This place in general I had stumbled across and on the whole it did get quite packed but not overly and the food again looked kinda poshly presented but I did not try any on this ocassion. Atmosphere wise the bar seemed friendly enough. I wouldn't say I was overly blown away by this place but then again it wasn't terrible. just wouldn't go out my way to go there but fine if your in that neck of the city looking for a quick one drink and move on I guess. read more

the staff was very attentive and friendly. excellent food and a great environment! very nice place.

Rashad was our waiter and he was fabulous! He gave Oli's outstanding service. The food was incredibly good. My family is from Italy and finding authentic and fresh Italian food isn't easy. Locale has an array of delicious foods on the menu. We dined there twice during a visit to London. Reservations are a must! The carbonara is deliciously prepared, the cappuccino is Perfect and the tiramisu is to dye for. read more

Locale was a last-minute choice for us, as it was close to the Marriott County Hall and in the middle of a downpour anywhere close was preferable! The first thing that struck us as we walked in was the wonderful aroma of freshly-grilled beef. The kitchen is a long, thin slice of the restaurant, and is open to view from the dining area. The restaurant itself is quite stylish, with beautiful looking, waif-thin waiting staff of both genders. Service itself was reasonably quick and efficient. However, the food itself was a mix in terms of quality. As starters, Gerry chose the Calamari, and I went for the Salude Miste - a mix of Italian cold meats served on Sardinian flatbread with tomato salsa and shaved fennel. The calamari was pretty generic, tasting like it was pre-purchased (and not a patch on that at Ha-Noi Cafe in Abingdon) and as for the Salude Miste - sadly, that was a triumph of style over substance, with the meats lacking flavour and the bread dry and dull. However, the meal was rescued by the main courses. My pizza Frutti Di Mare had a wonderful crisp base, and a fantastic tomato and basil sauce with the fresh basil shining through. The seafood was fresh-tasting and lively, while the capers were thankfully not over-used! Gerry's dish - short, thick pasta with an italian sausage ragu was tasty and a far cry from a usual bolognese sauce. We had other things to do, so we skipped dessert - and this was probably a good thing, as the two courses with a couple of glasses of wine was a total of £58 including the (already added) 12.5% service charge. Overall, this was a reasonable meal, with nothing that really provoked complaint - but if you are going to spend £30/head on two courses, even in London, you can do much better. read more

Went to dinner here while in London. Locale was busy, but we were seated right away inside. We ordered two pasta dishes. The food was ok, but the reason for the one star was service. Our food took 1 hour and 10 minutes for us to receive. During that time the waiter only check on us once. After waiting 30-40 minutes and noticing people who where seated after us getting their food the waiter advised a large order was placed before us and we should be getting our food shortly. This didn't make sense since every one else was getting food they ordered after us. The waiter was going to get us more water, but never came back. They did end up taking 2 of our drinks off after we had asked. The waiter should of been honest and checked on us more often. read more

For being a slightly over priced franchised restaurant, Locale is not bad. I have enjoyed all of their beef dishes. The establishment has also been consistent over the years. read more

It is a good location if you are looking for something quick, decent, and have to contend with a teenager (like what teenager doesn't eat Italian food?) It's close to the Eye and other attractions and busy enough. Waitstaff is hard working. There are so many places in London to eat, don't know if I would make a special trip to go back but at least you know it's a good back-up. I'm torn between 3 or 4 stars - it was okay leaning towards 4 stars though. read more

This place was fantastic! Friendly and attentive server, food was wonderful. We had the ravioli, lamb, and lasagne as well as the burrata appetizer. Everything was perfect, flavorful, meat tender, and food perfectly cooked. read more

We had a few glasses of very nice wine in this place which were very enjoyable. We didnt eat in the restaurant but had the bar food. Salumi, una pizza quattro stagioni e zucchini fritti. It was very nice, especially the zucchini fritti, but what really made this place were the staff. I dont think I have ever come across a more freindly and welcoming place. The bar staff came and chatted to us and everyone was genuinely freindly, without it feeling forced or fake. I really loved it and for a Saturday night it was nice and quiet in the bar. This is a real hidden gem I'm loathed to tell anyone about it but in all honesty they deserve the praise, I would rate it a 4.5 stars but since I cant they definately deserve a 5* rating. Grazie mille Locale, ciao e arrivederci read more

The food was good not great just ok. The waitress seemed a bit standoffish and not super friendly. The drinks were great though and the female bartender (sorry I don't know her name) was fantastic, and personable. read more

We had a fantastic meal. They seated us well before the initial time they quoted me. The kid pizza was enormous. I had the decadent dish with pancetta, cream and eggs. My husband both loved the fresh pasta in our dishes. My daughters calzone was great too. The cheesecake, gelato and tiramisu were great. Lots of leftovers too. read more

Currently on vacation , was hungry this restaurant caught my attention. Simply because it was close to London eye and plenty of ppl eating over. I didn't like the fact that there were ppl smoking at the entrance of the restaurant, literally in front, it wasn't pleasant. Good part was, I got seated right away, unfortunately they don't serve free water, like tap water, you have to pay for tap water. Over all the food was good and the people were nice. read more

When you're on vacation with the family and staying in a tourist intensive are restaurants can be tough. It's all too easy to pay far too much for too little served by surly restaurateurs who know they will never see you again. Locale had none of this. Simply put, after a long day of seeing the sights we had a great, reasonably priced meal right around the corner from our hotel. Service was excellent, the pasta was fresh, and the salads were refreshing. All in all a wonderful experience that I can highly recommend. read more

I am from out of town and went to this place last night. Food is decent, nothing remarkable at all. The service is just so bad. I don't know why you would hire a waitress that can't remember 2 things at once. #StayAway Worst marketing program: Bonus Happy Hour read more

Nice food but it does take a while for even starters to come. The main dishes were good the pizza were a bit western style, I was hoping for a more euro style nice and thin. The spaghetti was nice though. read more

Congrats! You did it... officially never eating steak again after your Filletto de Manzo moo'd at me last night. This place was truly a disaster and I have never been so MISLED in my life. I found your restaurant with "London Eye views" on Trip Advisor when planning my short stay in London. I didn't realize London Eye views translated to Marriott scaffolding. My family and I were willing to overlook this disappointment as the menu appeared to look legitimate. We started with "Rosemary Focaccia" (sour dough bread smothered in jarred pesto) & Burrata (served with Mexican tortilla chips?). Once again we were willing to overlook this as our entrees sounded delicious. Gnocchi al Gamberetti (described as in a white wine & garlic sauce with crayfish) & Filetto de Manzo. Wow was my sister surprised when her gnocchi came out in a jarred red sauce with "crayfish" that looked like cockroaches. The grand finale was the raw steak served over instant mash potatoes. I hope no one else ruins one of their 4 meals in London on this place. Cheers. read more

Locale - Mexican taco shells served with Burrata cheese? - Italian Near Me - London, XGL

Great location in downtown London. 3 minute walk from Big Ben. I checked in and was surprised to find we got a free beer. I had the lasagna and it was top notch. April had the risotto and it was equally great. Definitely recommended to get some carbs for walking around London all day. 5 out of 5. read more

This is a good spot if you're in the area and want something simple and convenient, otherwise you can do better. The pappardelle with spicy lamb ragu was just ok (definitely not spicy) and the superfood salad was somewhat bland. They do mix a great cocktail though. And the staff was nice, and attentive but not overbearing. Keep an eye out for the 12.5% service charge added to the bill. read more

I ordered the linguine with seafood and next day I am sick for two days. Food poisoning? I think so. So much for my LONDON vacation.

a great typical italian restaurant with a great atmosphere! definitely recommend.it has big portions and friendly staff. only one thing to point out is that we ordered a steak medium rare and it came out a bit burnt. other than that it's a really nice place to eat. read more

Delicious! Great service! Wine list has a lot to choose from. Try the minestrone soup and the spinach ravioli with tomato sauce. Very, very good. We would have preferred more sauce, but that's just us. All around us, the desserts looked good but we were too full to eat one more bite. After a long day of sight seeing, stopping here for a late evening meal was the right choice for that day! read more

We had a late lunch here. All three of us ordered pizzas and we were very happy with them. We had just come from Italy on an earlier leg of our vacation and worried we'd be holding this place to too a standard. The pizza was great, the toppings fresh and the wait staff was friendly and responsive. There is a 12.5% service charge, but we are used to tipping 20% at home, so this seemed well earned. read more

This is a complete tourist trap! This restaurant was crowded and bustling so I assumed it would be authentic but unfortunately it was very disappointing. Should have gone to the subway sandwich shop a few stores down. read more

Found this place as I was walking back to my hotel room. The food and the atmosphere was great. I will definitely be back from dinner before I head back to the USA. read more

Another great discovery by our County Hall hotel. This restaurant has authentic Italian cuisine. We had an Italian sausage pizza which was amazing and pasta. Every dish that came out looked delicious. We had great service from a wonderful young man from Sicily. He anticipated our every need. Wonderful. read more

Shocking place! We had a table of 9, first the card machine at the bar didn't work, they didn't like the drinks from the bar at the table for some reason. The waitress had a sour face throughout, we were all drinking but 4 people were eating, they did share some of their dishes. We were gonna pay for our own dishes, 4 different cards, but no, they didn't like that, a maximum of 3 cards for some reason, no one, like a lot of people in central London, carry no cash. I was forced to call the manager over and basically tell her you take 4 cards and get all the money or take just three and don't. An awful place!!!!!!! read more